How to Safety Factory Default Nokia Asha 310 & 311 Format & Master Reset?

Nokia Asha 310 & 311 are similiar smartphone from Nokia. Now we talk about tips and help to using these smartphone. Nokia Asha 310 & 311 is smartphone from Nokia with Symbian S40 operating system. Nokia Asha 311 also known as Nokia Asha 311 RM-714 or Nokia Asha Charme 311. But all same products. Since the product is almost the same, then How to Fix these kind of smartphone (Nokia Asha 310 & 311) will be the same.

The basic main specifications of Nokia Asha 311:

GSM single sim card (Nokia Asha 311)
GSM Dual sim card (Nokia Asha 310)
Processor 1Ghz
Operating Sytem Symbian S40
LCD 3 inch capacitive with Gorilla Glass
Internal Memory 140MB+256MB
RAM 128mb ROM
Camera 3MP.
Battery Li-Ion 1110 mAh

Nokia segmented the product of Asha with 2 classes, one with full querty and the other using full touch screen. Nokia Asha 311 is the basic Nokia smartphone with full touch screen. For make the navigation of Nokia Asha 311 become better than it already have capacitive touch screen, of course it is better than the previous resistive touch screen. Nokia also use strong glass layer for Nokia Asha 311 with Corning Gorilla Glass.

How to Hard Reset to Factory Default Nokia Asha 311 with Master Reset?

Like other smartphone which using smart operating system, Nokia Asha 311 can be install with any application which is support to the operating sytem, but sometime the application can make the Nokia Asha 311 become stuck / freezing / hang / not responsive / slow. For this bad situation, the Nokia Asha 311 sometime need to be format to factory default or master reset.

Please always Remember, while doing Master Reset Nokia Asha 311 to factory default, the data will be loose, that’s why we can do backup all data or important stuff at Nokia Asha 311.

#Option 1, Hard Reset Nokia Asha 310 & 311with menu setting:

  1. Make sure the Nokia Asha 311 on and standby
  2. Go to menu Setting, then chooserestore factory setting >settings only
  3. It will ask security code,input default security code of Nokia Asha 311 :12345

#Option 2, Hard Reset Nokia Asha 310 & 311 with special code / master key / shortcut / secret key :

  1. Try to type:*#7370#and it will ask the security code of Nokia Asha 311, press 12345
  2. You also can try type:*#7380#

#Option 3, Soft Reset Nokia Asha 310 & 311 with special key code :

Please take attention, this option is for soft reset, so Nokia Asha 311 will not removing any important data and installed applications. How soft reset Nokia Asha 311 work: It will recopy or restore the default copy of .ini to Nokia Asha 311.
  1. Type in the phone : *#7780#

How to Flashing or Unlock my Nokia Asha 310 & 311?

It is depend on what happen with Nokia Asha 311. The above options to hard reset is get the same result as Flashing Nokia Asha 311. If you forgot the security password code, to unlock the security password code you have to bring to nearest Nokia Service Center in your location. If you have other option to unlock without go to service center, then please let us know.

121 thoughts on “How to Safety Factory Default Nokia Asha 310 & 311 Format & Master Reset?”

    • Hi, sorry reply in English. If you have problems with can not unlock Nokia Asha 311, then please try to do type default security code 12345. If still can not work, then you have bring your phone to Nokia authorize service center.

      Reply
    • Hi, please try to use default security key 12345. If still can not work, then you have to bring your Nokia Asha 310 to Nokia authorize service center to unlock.

      Reply
    • Hi, please try to use default security code 12345. If your phone still can not work, then please bring your phone to Nokia authorized service center, then they can help you to unlock your Nokia 311.

      Reply
  1. Hy guys! I have nokia asha 311. When the sim card is inserted to the phone and mobile data is enabled, the phone went off. When the sim card is ejected, the phone can be accessed easily. What can I do to solve this problem?

    Reply
    • Hi, please try to use different simcard to make sure this problems is not happen because broken simcard. If still can not fix then please do hard reset to reformat your Nokia Asha 311 operating system to factory default using menu Setting like steps at #Option 1 above. Of course you only can do this when your phone can start normally or when the simcard is release from this phone.

      Reply
  2. hi.
    i have the nokia 311.
    need help here after doing master reset thru *#7370# the security code was accepted however after waiting the screen keeps on blinking. whenever i turn it on the screen keeps on blinking. how to fix this? hoping to get response from u guys. tnx

    Reply
    • Hi, at this poin, we really recommended to bring your Nokia Asha 311 to Nokia authorize service center, because they have some steps to fix your phone. They also will check whether your phone hardware have troubles or not.

      Reply
    • Hi, unfortunately as far as we know, Nokia Asha 310 does not have hard reset or master format procedure using hardware button combination key. If still can not work, then you should bring to Nokia authorized service center.

      Reply
  3. My nokia asha311 can’t delete the apps in order to update ne apps so what can i do cose apps like whatsapp and store dosent work

    Reply
    • Hi, perhaps your Nokia Asha 311 installed apps has been damaged. Please try to do hard reset or master format your Asha 311 and setup all data and install new apps that you need.

      Reply
  4. Hello, Good morning. I have Nokia Asha 311 and isn’t working again because when I put it on it would be shaking and blinking and it write connect USB! It can’t work until I connect a USB cord with it.
    What is the best solution to this 311 problem?

    Reply
    • Hi, it seems that your battery get troubles or some other hardware troubles. Please consult with Nokia authorized service center.

      Reply
    • Hi, the default security code is 12345. Please try to use that code. If you or someone else have been change that code, that you need to ask Nokia authorized service center for unlock your Nokia Asha 311.

      Reply
  5. My phone is locked and I can’t open it whenever I try to write emergyency it will not showing *and# option so what did I do plz help me

    Reply
    • Hi, if you have been trying to use default security code 12345, but the problems still happen, then please consult with Nokia authorized service center. 310

      Reply

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