Nokia Lumia 520 is Nokia smartphone family with Windows Phone 8 operating system. For everyone who love to use or try to taste the Microsoft Windows Phone 8 os will like to use this Nokia Lumia 520.
The main Advantage specifications of Nokia Lumia 520:
LCD 4 inchi
Processor Dual Core 1Ghz
Memory Internal 8GB ROM with 512 RAM
External memory slot MicroSD upto 64GB
Camera 5 MP, autofocus,
Operating System Microsoft Windows Phone 8
Battery Li-Ion 1430 mAh
How to Soft Reset or Reboot or Restart Nokia Lumia 520 ?
There are two choices when our Nokia Lumia 520 get problem and the phone become hang or frozen. How to force shutdown or soft reset or restart Nokia Lumia 520? The very easy way to do is remove the battery from Nokia Lumia 520 after open the back case. Wait about 5 seconds and we can put the battery again in the right positions. After that we can turn on again by pressing power button. The second to force soft reset when nothing can be touch in the LCD touch screen by press and hold POWER BUTTON for several second, if you see ‘slide down to power of’, do slide the phone then it will turn off. We need to press Power button again to turn on Nokia Lumia 520 on again.
How to Master Reset Nokia Lumia 520 to Factory Default ?
Nokia Lumia 520 use Microsoft Windows Phone 8 as the operating system. With this OS we can do many feature in Nokia Lumia 520 also we can add more applications to fit what we need. But sometime the Nokia Lumia 520 get hang or stuck or freezing or brick or not responding when we use to do something. The other problem is LCD is not responsive while touch the applications or menu. We are recommended to do soft reset by turning off the Nokia Lumia 520 with the power button to remove the cache or temporary files which can make the Nokia Lumia 520 not run properly. If the problem still appear, then we can try to do the hard reset with easy step in bellow:
#Option 1, How to Hard Reset Nokia Lumia 520 with Setting Menu:
Please remember to backup your important data before doing the hard reset to factory default, because all data and installed applications will be erased.
- Turn on the Nokia Lumia 520
- Make sure the battery is fully charge or not empty
- Go to menu: Setting > About > Reset Your Phone
- The process of formatting Nokia Lumia 520 will do by it self
#Option 2, How to Hard Reset Nokia Lumia 520 with Hardware Button Key:
If we can not access the menu or stuck or not responding, then we can try format Nokia Lumia 520 with hardware key:
A. BIG STEP ONE:
- Please remember, we have to do two BIG STEP
- BIG STEP ONE (a). Press and Hold the Power Button, do not release until the phone vibrate (if you feel the vibrate in Nokia Lumia 520 then release the Power Button)
- BIG STEP ONE (b). Press and Hold the Volume Down Button, do not release until the LCD show the exclamation mark (if you see the exclamation mark in LCD, then release the Volume Down Button)
B. BIG STEP TWO (this can be down after all BIG STEP ONE finish)
- To continue reset, you have to do the last step bellow
- Press Volume Up Button Key and release
- Press Volume Down Button Key and release
- Press Power Button Key and release
- Press Volume Down Button Key and release
- The the Nokia Lumia 520 will do the hard reset format
FAQ Nokia Lumia 520:
What to do if I forget Security Key Password Code Nokia Lumia 520 (To Unlock or Bypass the Lost Password) ?
If you forgot Nokia Lumia 520 pin password code, you have to do the hard reset with the step above. Please keep in good place your password of Nokia Lumia 520
What is the Secret Code Key for Hard Reset Nokia Lumia 520 ?
Until this tutorial created, it does not have secret code for hard reset Nokia Lumia 520, please tell us if you have this information, we will update it soon. But the most easy way to hard reset Nokia Lumia 520 is by doing the steps above.
How to Reinstall or Restore Microsoft Windows Phone Operating System at Nokia Lumia 520 (reformat)?
The default operating system of Nokia Lumia 520 is Microsoft Windows Phone 8. We should have to know that the clean factory default OS file source already saved inside this phone ROM. The installed operating system usually will run normally and not easy to be broken unless we use special unusual steps that not recommended to everyone. But in some situations the installed application can get trouble and impact to the process of operating system. Therefore, when we need to reinstall or restore clean operating system than the processes are same with hard reset or master reset above. Just follow the steps above then the clean factory default OS will be reinstall automatically. Please note, this steps are similar with reformat Nokia Lumia 520 which can make all important data removed or wipe from this phone, therefore do not forget to do backup.
Hard reset Nokai Lumia 520 is easy to do if you have problem with this phone, by doing the simple step above, you can restore the Nokai Lumia 520 to factory reset.
after applying the whole formatting procedure my nokia lumia 520 doesn’t takes response to it keeps on showing the exclamation mark and the nokia logo and doesn’t format ……what to do
Hi, the steps to do hard reset Nokia Lumia 520 with hardware button have to follow carefully. If you already done that process but the problem phone still can not go to hard reset, then maybe the hardware problem happen at your Lumia 520. Please try to consult with Nokia authorize service center.
My sd card cannot be read in lumia 520.
how to i fix it please,it very important to me!
Hi, please try to remove the microSD card from your Nokia Lumia 520, then use the memory card reader to read from your computer. Hopefully you can read the content from your computer. Do not do format when the card reader at computer ask to do that, because this is the notification for us the the MicroSD also can not read from computer. Please try to use some recovery applications at computer to restore the content from your memory card, but please do it carefully if you thing your data very important.
I factory reset my Lumia 520 a week ago. Up to now it never completed the process. The power goes off and I keep on charging from time to time but it has not stopped to hard reset. This time I have left it connected to power for more than 18 hours and still in progress. How long do I suppose to wait for it to complete? If power goes off does the process start afresh when I connect to power? Help me please, I like my Lumia with all ma heart.
Hi, usually at normal situations, doing hard reset or master format using hardware button will not take more than 5 minutes, unless if your Nokia Lumia 520 have other problems like hardware or some other problems. If you have done hard reset using software menu, then now you should try to do again hard reset using hardware button like steps at #option 2 above, but plese make sure your battery is full before doing hard reset. The total time is not more then 10 minutes from beginning until finish.
i am using nokialumia520,it is one of the problem in my mobile that is phohe is suddenly straked and phone responce is emergency call only and try again in 56767 minitus, so my phone lock is doesnot opened how to remove this problem help me
Hi, you may try to do soft reset or reboot by remove the battery, wait about 30 seconds and put again the battery in the right positions and try to turn it on again. If emergency call only problem still appear, then you have to do hard reset or master format with hardware button steps above.
Hi, my phone didn’t previously have a pin or password so the fact that it is saying that I have to wait so many hours before attempting to try again is really annoying because my phone hasn’t been touched by anyone, and I haven’t put a code on it.
I know its a phone issue and not a sim issue btw. I tried the things you have suggested and it only added more time. I tried with the back case off and with it on (in case the buttons weren’t working properly). After the (!) shows on the screen I press vol up, vol down, power, vol down. I just get taken to the normal screen once the phone turns on and it says 5641 minutes.. grrrrrr!
Any other methods out there?
Hi, when you get that problem, then you already get the right steps to do hard reset or master format your Nokia Lumia 520. The hard reset with hardware button should be follow carefully at steps at #option 2 above. Please do the first Big Step One, and after finish all steps, continue to Big Step Two. Some users need to do several times until the hard reset with hardware button can work properly.
Hi My Lumia mobile is not starting.. Blank screen is coming.. Have tried Hardreset also..
Kindly guide me
Hi, the blank screen can be happen because applications problems or because of LCD trouble at your Nokia Lumia 520. Try to reboot or restart again the phone and please wait until some Logo or something appear at LCD screen. If you can see it, then maybe your Nokia Lumia 520 LCD is fine and you should try to do hard reset using hardware button like steps at #Option 2 above, please do it start from Big Step One and continue with Big Step Two.
Hi, I forgot my password on my Nokia L520 and tried the factory reset several times.But to no avail. It currently says ‘try again in 47 minutes’.
Please help me.
Hi, please try to do hard reset using hardware button. We suggest to totally turn off your Nokia Lumia 520, then follow #Option 2 above to hard reset using hardware button. Please do it carefully step by step start from BIG STEP ONE, after finish then please continue with BIG STEP TWO.
I think it’s working now.
Sir plz tell me dat i m using lumia 520 i want reset i have followed ur instruction above and there it us written it will so !!!! mark my phone is only showing nokia
Hi, there steps to do hard reset using hardware button have already written above, please follow the steps carefully start from BIG STEP ONE until finish, and continue with BIG STEPS TWO until finish as well. Please make sure your battery is fully charge when need to do hard reset or master format or reformat Nokia Lumia 520.
totally flawless hats off sulute u guys keep it up
Hi I am using a Lumia 520 my problem is ever since it was new it presses the back pad by itself then write speech not supported in this language I’ve returned it n they did a hard reset but still does the same thing so far I’ve done about four hard resets but still it does the same thing immediately after resetting it freezes every now n then but my biggest problem is that it presses the back pad so I could be on the net or texting then it would just go all the way back to home screen
Hi, basically when you bring your Nokia Lumia 520 at Nokia authorize service center, unless you only bring to the store that you have bought, usually the does not have expert technician, then they will inspect all possibility that can make your phone become trouble. Doing hard reset or reformat is the first solutions to fix applications problems, but if the trouble still happen, then if seems your phone hardware is getting problem as well. If you can, please bring your Nokia Lumia 520 phone to real Nokia Authorize Service Center for further check.
I have a problem with my Nokia lumia 520.It was working normally but for some days now where it just automatically freezes,goes off alone and then come on again.it really disturbs me bc the problem is recurrent
Hi, this problems usually happen because apps trouble, please uninstall some not use applications, if you still get the same problem, then please consider to do hard reset or master format, but you have to backup all important data, because all data and applications will be wipe or removed and back to factory default.
ERROR: Unable to find boot option press any key to shut down. My handset NOKIA 52) has turned into a paper weight. Now what i have on my black screen i sthe above message in white font. I tried useing NSRT but the phone device is not recognised. Will hard reset work is highly doubtful. Event he customer care does not have a resolution and claimed they will try if anything can be done .
would highly appreciate if anyone can guie me to restrore my NOKIA 520 back to normal . Thanks
Hi, unfortunately the problems at your Nokia Lumia 520 seems get trouble with firmware or hardware, the right solutions is bring your phone to Nokia authorize service center, but if they also can not help for that damage, then nothing we can advice as well. Hopefully some other community member or visitor can give other advice / solutions.
My lumia 520 external speaker not working please give me solution…..
Hi, you need to make sure weather that your Nokia Lumia 520 problem because of applications or hardware trouble. First you can try to use headset for listen music or sound, if it work, then you need to test your speaker hardware, but unfortunately you need to consider doing hard reset first. Hard reset will clean all not working applications and restore back all setting to factory default, so it will fix your speaker if the problem comes from applications or setting. If after doing hard reset, your Nokia Lumia 520 speaker still not work, then your hardware speaker are broken and need to get repair at Nokia authorize service center
Whenever I try to get signed in my Ms account it shows that can’t connect …
Even after changing the date and time setting it’s not getting signed in could u pls help me out
Hi, first you have to make sure your Microsoft account are correct, you can try from Internet browser to Microsoft website. If you still get the same problems, please consider to do hard reset or reformat your Nokia Lumia 520, then you can try to login again with Microsoft account.
what is the meaning of Soft reset First option
Hi, soft reset at Nokia 520 will restart or reboot your Nokia Lumia 520. Some applications will create temporary files or cache while an application run at this phone, sometime the temporary files or cache can make our Nokia Lumia 520 become stuck or hang, therefore we need to make soft reset when we get first time problems at some applications. If the phone still not working well, then please try to uninstall last installed applications and try again after soft reset / reboot your Nokia 520.
My phone was working fine. My Nokia charger stop working so I got an universal charger. Well now it will take 6 hrs to be at a 100% then be warm to touch after charged. After 30 mins of sitting idled my batter drops from 100 to 4%. My emails won’t sync. If I call someone phone dies. I take it off charger after it is 100%. What do I do.
Hi, please becareful while using universal charger for your Nokia Lumia 520. You have to make sure that charger minimum have 1A current output, above that is no problem as far as the charger have current limited protection. If you charger less than 1A current output, then you will need more time to charge and sometime the phone will not get charge correctly like easy to battery drop. Please use other original charger like Android charger also have the same specification for Nokia Lumia 520.
Masha Allah, Thank you so much this is very Helpful it really work.
good day. my lumia 520 is not booting to background it only shows a sign 🙁 then it goes of and returns to the same sign repeatedly. pls help. Thanks
Hi, then you have to try doing hard reset or reformat your Nokia Lumia 520 using hardware button combination key at steps at #Option 2 above. But remember to fully charge your phone, and follow the #Option 2 steps start from BIG STEPS ONE (do it until finish) and continue to BIG STEPS TWO until finish as well.
If I soft reset my phone will it delete my pictures I have saved to the phone?
Hi, doing SOFT reset is different with HARD reset. Soft reset is safe to do anytime, because it is the same procedure with shutdown/turn off and turn on again, the soft reset will not remove or delete any important data or pictures or applications at your Nokia Lumia 520.
But this is different with HARD RESET, you should backup all important data to other location or external memory before doing hard reset, because all important data will be remove or wipe from your phone.
I forgot my email password and now I can not update or download any apps?
Hi, you have to try use Microsoft website to help restore forgotten password of your email address. If you can not find your Microsoft account password, then the only solutions you can do is doing hard reset either using software menu or hardware button combination key steps above. You need to make new email address again to connect with Microsoft account, after that you can continue download any applications from Windows Phone Store.
Hi,
I own a Nokia lumia 520, i have a problem with the storage. It says that other storage takes up 4.4gb how do i remove other storage. I tried to download apps and i watched videos how to do it but nothing works,
can you please help me?
Hi, the other storage at Nokia Lumia 520 use for keep temporary files, you can try to clean temporary files using Storage Check Utility and usually the other storage will become less then 1GB.
my nokia lumia 520 has turned on in flight mode and not turning off any best solution to repair
Hi, first you can try to disable the flight mode / airplane mode from Setting > Flight Mode, and choose on or off. If you still can not disable flight mode, then you have to do hard reset or reformat with steps above. Since your Nokia Lumia 520 still can go to setting menu, then we recommended use software menu to hard reset.
Since update wp 8 to 8.1 to it went to flight mode and ur instructions I did hard reset but it is also on flight mode plz help me I stuk in it ….
Hi, please check again your setting for disable flight mode / airplane mode from Setting > Flight Mode, and choose on or off. Usually this problem can fix without need to hard reset, but in some case, if you problem still happen then you have to consider doing hard reset or reformat with steps above. We recommended to use Setting menu for doing hard reset if your phone still can do that. Please follow the steps above.
thanks a lot
my lumia 520 does not show the display since 7 days…my battery is fully charged…but my lumia screen just glowing…but does show the display.. then i tried the BIG STEP ONE is done successfully…..and then I tried to do the STEP TWO…..it also works…… But after that I The GEAR is showing…and nothing has shown…what can do???? pls help…
Hi, the options to hard reset either using software menu or hardware button only work if your Nokia Lumia 520 still at normal standard situations. If there are some hardware trouble, then maybe that steps not work, at this time you should consult with Nokia authorize service center for further test.
Hi I need to do a hard reset for my Nokialumia 520 but my power button does not work and I have forgotten my code to access the phone, is there any other way to do a hard reset?
Hi, unfortunately doing hard reset using hardware button combination key at Nokia Lumia 520 need power button and volume button work properly. Therefore you need to fix your hardware button first, otherwise you can not doing master format using hardware button. Please bring to Nokia authorize service center and they also can help you to force hard reset to factory default.
Sir,i have reset the lumia 520.while reset the lumia 520 it has low battery and then i connect the charger ..after charging 3 hours when i just turn on mobile the gear still running and also shows u have low battery….sir what i do plzzxx help
Hi, please try to use different power charger adapter with minimum 1 A current output. If you are sure no problems with your charger but your phone still can not charger properly although you charge it at OFF positions, then it might get trouble with battery or hardware. However, about gear still running and it run more then 10 minutes, you should try to hard reset or reformat again your Nokia Lumia 520 with hardware button combination key at #Option 2 above, but we suggest to do it together with charging.
I m bt able to download anything,from my,Lumia 520
whenever I try to download ‘the microsoft account is unavaiable ‘plzz help me
Hi, have you already sign-in with Microsoft account at your Nokia Lumia 520? Because we can not access Microsoft Windows Phone Apps Store if we not login to that account. Without login to Microsoft account, you still can use Nokia Lumia 520 for make a phone call, browsing Internet, send and received sms, photos and several features. We strongly advice login to Microsoft account, if you down have it, please sign-up it first, which also can be done from Nokia Lumia 520 login account menu.
hello sir! help me out my Nokia lumia 520 is having a big problem,and the problem is that when i “switch on” the phone it shows blue screen and nothing would ever come on screen again but only freeze with blue screen.there is any help?
Hi, it seems that your Nokia Lumia 520 operating system has damaged and need to reformat or reinstall again. Please follow steps at #Option 2 above to hard reset or reformat clean factory default Windows Phone operating system or firmware. If your hardware still fine, then doing reformat will make your Nokia Lumia 520 can work normally again.
Hi, I get the exclamation mark, but I cannot proceed to hard reset. All the buttons work perfectly. I have tried several times and the phone just boots normally. The exlamation mark disappears right when I press the volume button for the first time.
Hi, this process has already worked for most Nokia Lumia 520 for doing hard reset. If you still can not doing hard reset using hardware button combination key, then please consult with Nokia authorize service center.
which icons does nokia 520 show when hard reset is on process?
Hi, while processing the hard reset at Nokia Lumia 520, at LCD screen you will see gear icon. Please note, the process of hard reset or reformat Nokia Lumia 520 will not take more than 10 minutes, if you see this icon longer, then maybe something wrong happen, you should try to reformat again from beginning.
the touch pad is having problem only on the back button , everything is ok just one button is having problem, please help me , i need to switch off to return back. i am tired of doing this …..
Hi, we suggest you to backup all important data at your Nokia Lumia 520, then try to do hard reset or reformat to reinstall factory default operating system and default applications. Mostly this problems happen because applications trouble. However, if the other button still not work after doing hard reset, then maybe your Nokia Lumia 520 hardware get trouble and need to repair at Nokia authorize service center.
HI I’m trying the hard reset steps but when I try to put the combination the exclamation mark disappears and the windows logo appears and doesn’t go to options thank you
Hi, at normal situation we can do hard reset Nokia Lumia 520 using hardware button combination key. Please follow the steps to master format at #Option 2 carefully. Make sure your battery fully charge before doing hard reset.
Heyy…..i have a problem.
I forget my email address and password…and I want to change my email address and password.
Hi, unfortunately if you forgot the email address and password for Microsoft account, then you need to hard reset your Nokia Lumia 520 using hardware button combination key at steps at #Option 2 above.
Hello my nokia lumia 520 Freezes in Airplane mode. I tried hard reset Procedure but the problem not solve, plz tell me the procedure how I can make it correct.
Hi, please try to setup and turn off the Airplane mode at your Nokia Lumia 520. However, doing hard reset will reinstall operating system to and make all setting back to factory default, including Airplane mode will be turn off by default. Please consult with Nokia service center for further information.
Hello, I forgot my Microsoft account login password and hence I am not able to update or install software in my phone. Will hard reset help me. Thanks and regards. garvita
Hi, hard reset will restore the operating system to factory default, so your Nokia Lumia 520 will be clean like new again. However, you still need to use Microsoft account to optimized all Nokia Lumia 520 features. Therefore you have to try use Forgot Password for your Microsoft account at https://account.live.com/resetpassword.aspx.
I have down loaded call+sms filter for blocking unknown numbers but it is not worked.
Now pls let know how to remove call+sms filter in settings -nokia lumia 520
Hi, to block or ignore any unwanted number to call at your Nokai Lumia 520 with Windows Phone operating system, you have to open all call history and choose which number you want to block, after that you can press and hold that number and choose to Block number.
Hey, i have forgot my nokia lumia 520 password and my volume down key doesnot work. Also, i dont want to hard reset my phone. Is there any other way out?
Hi, unfortunately if you forgot and can not open Nokia Lumia 520 password, then there are no other way to unlock or bypass. You just need to reformat or hard reset Nokia Lumia 520 using hardware button combination key and this steps will make all of your important data become wipe or remove.
my lumia is taking long to hard reset,and all that is appearing is the gear icon when I try to switch it on,plz guide.
Hi, usually doing hard reset will not get more then 10 minutes. Please try to do it again, using hardware button combination key, but make sure your battery is fully charger before doing hard reset.
I did ur step above over 7 times, and all it does is blink off black and come back on to the white screen withe the AT&T logo. I did it carefully and slowly but every time it does what i said.
Hi, some problems at Nokia Lumia 520 can not solve using standard steps for hard reset or master format, like hardware trouble. Therefore we suggest to bring your Nokia Lumia 520 to Nokia authorize service center for further check.
My Nokia lumia 520 will not startup it just goes to the charging screen but never turns on pls I need help
Hi, please try to do hard reset or master format your Nokia Lumia 520 using hardware button combination steps at #Options 2 above. But make sure your Lumia 520 battery is not empty.
Basic! Easy! Efficient!
Awesome combo!
great. thanks
hi..I downloaded windows 10..while it installing it switched of I cannot do anything..
Hi, is your battery already full. However, although by information Nokia Lumia 520 can upgrade to Windows 10, but many users get trouble while try to update Nokia Lumia 520 to Microsoft Windows 10 operating system. Therefore we suggest to use latest running operating system at your Nokia Lumia 520 to make it work without problems and no lag.
please which keys do I press or hold again since the first big steps are different from the one you prescribed. my first big step n it’s keys are .1 power on 2. press volume up key.. after which I do not know which key or keys combination will get my gears rolling for the phone to be factory resetted. please help me
Hi, the steps that written above are already use for many Nokia Lumia 520, therefore we do not know if you have alternative key to press. However, if you still can not fix your Nokia Lumia 520 using standard steps above, then please bring your Nokia Lumia 520 to Nokia authorize service center.
THANK YOU! Solved the problem after completing Option 2.
i have try this all but my phone is just restarting from 3 days its not formatting even i had tried nokia recovery tool but as soon as it detects the phone it restart again so i had to click again and it happens again and again please suggest any way that i can format my phone without battery or any software that can just remove its software and i can reinstall windows from nokia recovery tool…………ASAP!!!!!!!!!!!!!!!!!!:((
Hi, usually your Nokia Lumia 520 will reformat to factory default after you do hard reset using hardware button combination key like steps at options 2 above. But please remember, doing hard reset with hardware button will use hardware button, therefore if one of your Nokia LUmia 520 hardware button can not work then you can not perform that steps. Please try to do that steps carefully, otherwise you need to bring your Nokia 520 to Nokia authorize service center.
Hi my nokia 520 fell down the screen is working but the problem is I can’t tap or swipe, I have tried all the resets but still the phone don’t slide, pls help
Hi, usually when the hardware fell down, then some part will get trouble or not connect properly, therefore maybe makes your LCD touch screen can not work properly. However, you may try to do hard reset Nokia Lumia 520 using hardware button combination key, then try again whether the LCD touch screen can responsive again or not. If still can not work, then you have to repair the hardware trouble at Nokia authorize service center.
I forgot my password and had to reset my Nokia 520 phone. After resetting it requested for my Microsoft account which i did but when i typed inn my password and it keeps telling me that the password is incorrect. I tried several times but still not working..i have resetted my password several times but still telling me the same thing that my password is incorrect…what should i do cos am losing my contacts.
Hi, it seems that the password is not correct, that is why your Nokia Lumia 520 can not login to Microsoft server. However, please make sure your username and account for Microsoft account is correct by try to login at https://login.live.com from computer browser. If you still can not login at this website, then you need to recover your Microsoft account first.