Trouble shooting tips for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). When we need to buy 4 inches LCD screen Android from Sony, we can choose to buy SONY XPERIA M (C1904/C1905) for single simcard GSM and also available for SONY XPERIA M DUAL (C2004/C2005) for double simcard GSM, first simcard can be use for HSDPA data connection and the other simcard only available for 2G data connection. SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) produce default operating system is Android Jelly Bean 4.1.
What is Advantage of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) Specifications:
GSM 3G HSDPA
LCD 4 inches with Scratch-resistant glass
Internal memory 4 GB
RAM 1GB
External memory microSD, up to 32 GB
Main Camera 5 MP, 2592х1944 pixels, autofocus, LED flash
Front camera for Video conference
Processor Dual-core 1 GHz Krait
GPU Adreno 305
Operating system Android Jelly Bean 4.1
Battery Li-Ion 1750 mA
How to Fix or Problem Solving for Recovery SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) hang or not responding or malfunctions or stuck or freezing or bricked ?
With dual core 1Ghz processor and also have 1GB RAM, we can say that SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) can run almost every applications which can be download at Google Play Store. But as we know some applications maybe is not compatible with SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). In some case, the applications can make this smartphone become trouble such as hang or frozen or bricks or stuck or the LCD touch screen is not responding. If this problem happen then we can try first doing soft reset or reboot or restart SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to delete temporary files and cache. If the problem still happen then we need to do hard reset with master format.
How to Soft Reset or Reboot or Restart SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
It is easy to doing this step. You can open the back cover of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL), then remove the battery. After several seconds (minimum 3 seconds) plug the battery again and press power button to turn on, so you already done to do easy step of soft reset or reboot or restart. The other alternative when the phone is on by press the POWER BUTTON KEY for several seconds, we will see the menu to restart or turn off. Choose restart/reboot than the SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) will do the soft reset or restart. This is safe to do because all data or installed applications will not removed.
#Option 1,Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Software Menu :
- Make sure the battery is charge properly
- Turn on SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) smartphone
- Don’t forget to backup all important data
- Go to menu:Setting > Backup & reset > Factory Data Reset> Reset Phone
- ChooseErase everythingto continue and confirm you ready to do the format SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL)
- The SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) will continue the step until ready to use in clean factory default.
#Option 2,Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Flashtool applications:
- Flashtool in the applications from Sony can be download from Sony website.
- Flashtool software need to installed in you computer and ready with USB data cable
- Make sure SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) battery is charge properly or full charge
- Power off SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL)
- Boot SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to flashmode with using:Volume Down Buttonandconnect to USB cable at No.1 above
- Follow the menu at you computer display, it is easy to understand the steps.
#Option 3,Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Hardware Key Button:
- Make sure the battery fully charge
- Do not forget to backup all important data
- Turn off the SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL)
- Press and Hold together:Power Button + Volume UpButton for several seconds
- Follow the menu at LCD screen to continue the hard reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL)
#Option 4, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL)with PC Companion Software from Computer
- Please Make Sure the Battery not Empty
- PC Companionis default applications for Sony Smartphone which can be download from Sony Website
- After install at our computer, openPC CompanionApplications
- Before connect to phone, please choosePhone Updateand follow several step atPC Companion
- At some menu,PC Companionwill tell us how to connect the phone withPC Companionusing USB cable and press theVolume Downbutton
- Finish thePC Companionstep and until it doing Factory Reset to SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to factory default Android operating system.
How to Restore and Reinstall Clean Android Operating system / firmware at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
Because of some trouble maybe we need to do reinstall or restore clean Android with default setting operating system or firmware for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). To do this step we can easily do reinstall or restore the default operating system or firmware without need to copy anything with PC computer or anything, because the source of firmware or operating system already saved inside the SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ROM. Just follow the step for hard reset or master reset above, then the operating system or firmware of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) will be reinstall by itself.
How to Unlock or Fix or Bypass or Solutions for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) forgot password code or security lock screen pattern or pin (lost password)?
After giving the security protection at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) such as password pin or screen lock pattern or other native protection which ready to use at this phone, some user have problem because they forget about the answer. Do not worry because Android already have their step for bypass or unlock the forgot security password. Try to findForget Password / Pattern buttonthen press that button to bring us for answer the Google account username and password that already at this phone before. If we can not access the Google account then we need to do hard reset or master format above.
How to Improve Performance SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to make run more faster?
For daily usage, SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) can run with good performance. In special case, there are some user said than the performance of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) become reduce after use for several months. For this problem, usually happen because there are a lot of installed applications at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL), that applications can be run as a background service which can consume more processor resource although the internal memory is 1GB, but the background process applications if work together behind can make the phone become slower. To make SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) run faster again, you need to reduce or uninstall the never use applications and install only important one. If you can not clean it up, then you may consider to do hard reset with master format to make it run more faster again.
Is That Any Secret Code for Doing Format SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
There is no secret hidden code for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to make it back to factory default. Do the options above to hard reset it.
How to Upgrade SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to Android Operating System ?
SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) have official Android Lolipop Update 5.0 with several improvement. We recommended to use PC Companion to make sure your region get SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) firmware upgrade. Please backup all important data and try to prepare PC Companion and let it find the latest Android upgrade OS for your phone.
Sony Xperia m dual pattern locked and I am forgetting patterns so i am trying unlock your mentioned method. “power button and volume + button press together and hold virbrate mobile.
Hi create face lock security for my sony Xperia m dual
But. I forgot my password of face lock security.
Now I can’t change my security in swipe and also can’t do factory reset in my phone It is need to pin for factory reset which I forgot please help me I’m. In big trouble
Hi, you can try to unlock forgotten security protections at your Sony Xperia M using Google account. However, if you still can not unlock with with standard procedure above, then you have to hard reset or master format to factory default using PC Companion. First you have to download PC Companion applications from Google Play Store, after that install that downloaded file to you PC Computer which use Microsoft Windows operating system, prepare USB data cable and follow steps at #Option 4 above.
I have a Sony c2005 is lock by pattern and I try my gmail but is not working how can I do a hard reset on it pls
Hi, to unlock or bypass forgotten security pattern at your Sony Xperia M using Gmail username and password, you have to make sure that internet data connection are active, because your phone need to get authorization from Google server for unlock forgotten security protection. Please use GSM Internet ready if your phone not at flight mode or setting data access has already enabled.
my xperia m dual c2004 have some problem i have reset it then it is not start properly it shows that waves but not started i have to restart 4 to 5 times but it does’t work properly… so please help me
Hi, have you already try hard reset or master format (reformat) to factory default at your Sony Xperia M, because some applications trouble can not fix only use restart or reboot. Please try to do hard reset if you never do that before.
How to getting out from my “please enter decrypt storage pass word” I had tried out all of yours resetting procedures .
Hi, maybe you or someone else ever do encryption at your Sony Xperia M. This is strong security protections, and if you forgot the password or decrypt answer, then you can not use this previous data at your phone anymore, and you have to do hard reset. The best security steps to hard reset or reformat your Sony Xperia M is using PC Companion, download it at your PC Computer and install it there, follow steps at #Option 4 above.
Hai.. I have a sony xperia m c1904 mobile, it has a problem in camera flash.if I take a photo without flash,the photo get well but with using the flash, photo get blurry and fully white color.I tried lot tricks to fix the problem,even install the external camera app, it doesn’t work.same problem will get.
Please leave me the solution to fix the problem.
Hi, usually this problems happen because 3th party soft case or soft cover. Sometime the hole for LED flash is not fully open, then the light will be bouncing to the lens and make your pictures of Sony Xperia M become white. Please remove the soft case cover and try again.
When I switche on the mobile data, one notification appear it will show the new system update available then click that update link,it doesn’t update and not show the update lable. It simply show some instructions as mentioned bellow even after click that link.
The latest software from Sony is now available for your Xperia™
1.Enhanced user experience
2.Improved battery life
3.Software performance improvements.
So leave you suggestion to fix my problem.
Hi, you can try to update the latest firmware of Sony Xperia M using PC Companion, but we are suggest you to backup all important data before update with PC Companion, because sometime it will remove all data as well the update firmware. Please follow steps at #Option 4 above.
My xperia m c1904 front camera not working if press dat means camera app. Not. Working.. The primary camera is also not clear.. I updated ma phone 4.3..
Hi, please try to download 3th party camera from Google Play Store like Google Camera or Camera 360 or Open Camera, all of them is free applications. If using 3th party camera applications your Sony Xperia M still front camera still not work, then try to do hard reset to reformat and restore all applications to factory default. Mostly this problems comes from applications. However, if still not work, then you need to bring to Sony authorize service center for further test.
Sir I have sony Xperia m dual c 2004…my mobile is hanged so I cannot used it….I used hard reset with hard key method….then I tried PC companion method… Now its want unlock the screen…so how I’m solved that problem????
Hi, usually using PC Companion, your Sony Xperia M will reformat or reinstall factory default Android operating system, please follow steps carefully to reformat, not for backup, because using PC Companion we can do several things.
Hi…i hav sony experia M (C1904)
When i switch on my fon it shows “type password to decrypt storage”
i never set password to my phone, i dont know how to solve it…i need that phone badly right now..
Igave it to sony serviceing center they told to replace the motherboard it will cost 7500 INR its better to buy a new phone …
Plz help me
Hi, basically if you never give encrypt the storage, then if will not encrypt anything unless your phone hardware get trouble. Please try to hard reset using PC Companion to reinstall latest factory default Android operating system using Internet data connection. If this steps still not work, then maybe you have to follow what Sony service center said to repair your Sony Xperia M motherboard.
Hi, my xperia m dual (c2004) us continuesly restarting problum.
B’cz i wrongly changed system settings
That is, i renamed build.prop file then shut down it after power on continiously restarting.(when power on only sony logo appear and then shut down this will continuesly doing while battery dried)
No flash available on sony and any other website. I tried many ways but no solution . sony service centrr says to change the mother board.
Hi, it seems that you have root or do some custom tweak at your Sony Xperia M, unfortunately we can not give good advice for this problems, because there are many non standard possibilities may happen. You can try to download PC Companion, and try to reformat using that software after install at computer which use Microsoft Windows operating system. If you have try to bring to Sony service center, but they said need to change main board, then maybe they find some strange situation at your hardware.
hi. my xperia m forgot my “password decrypt storage”. how can i format my xperia m ?
sorry for my english
Hi, please try to reformat or reflash with latest version operating system using PC Companion like steps at #Option 4 above. You have to prepare computer with Microsoft Windows operating system and download PC Companion applications from Sony official website, then follow steps carefully.
Hello
I’ve just rooted my sony xperia m dual c2005 using KINGO ROOT
and when I finished I reboot the device but It’s still reaching to the final screen then always rebooting and doing the same thing..
So I couldn’t make my mobile turned on to do any thing on the device or connected with PC
How can I solve this probleme?
Hi, unfortunately we are not recommended to do root because some wrong steps can make our Sony Xperia M become trouble and can not use anymore. There are some not standard possibilities that may happen that make this phone, therefore you should try to follow steps to hard reset using PC Companion at #Option 4 above to try reinstall or reflash Sony Xperia M firmware / operating system.
Hi…I have a XperiaM C1905 model. it keep asked me to type password to decrypt storage which I never set it before . before it has been like that ,my phone it pops up ” Unfortunately com.google. has stopped” Unfortunately Google play store has stop” Unfortuinately viber has stopped” unfortunately sony xperia has stopped” and continuosly shows that pop up message and i cant even use now my phone ..
i have been try to connect my phone with usb to my PC. but it does’t worked. my pc didn’t detect it. i worried to try your suggestion like you have stated above (hard reset) because i never backup my phone before and i can’t access my phone. did you have other suggestion?
thank you.
Hi, maybe you or someone else ever give encrypted password. If you can not bypass or unlock that password, then the only solutions you can do is doing hard reset or reformat Sony Xperia M using PC Companion. However, if your computer can not detect your Sony Xperia M, then you have to download driver from http://developer.sonymobile.com/downloads/drivers/ and install again at your computer. After that please use PC Companion and follow steps at #Option 4 above.
how to unlock password to phone Sony xperia c1905
Hi, please try to unlock forgot security protections at Sony Xperia M using Google account. Please try to give several time wrong answer continuously until your phone locked of freezing 30 seconds, at this moment you can find Forgot Password button, press this button then you can type your Gmail username and password. If this steps still can not unlock your Sony Xperia M, then please try to follow steps at #Option 4 for doing reformat Sony Xperia M using PC Companion.
when i switch on my sony xperia m dual c2004 then its led blinks three times but doesnt switch on?
i dont what to do plz help me out.
Hi, you better try to reformat or reinstall your Sony Xperia M operating system with PC Companion software. Please download PC Companion to your computer with Windows operating system and follow steps at #Option 4 above.
Hi, I have C2004 phone. The Option No.3 is not working.
Hi, please try to hard reset using PC Companion, you need to prepare computer with Windows operating system, then download the PC Companion applications from Sony official website and install to your computer. After that please follow steps to hard reset or master format your Sony Xperia M using steps at #Option 4 above.
i could not unlock my sony phone model c1904 after several pattern attempt by my friend.it demands me a google account but its not really working.the other thing is the phone demands the security question but when i enter it .it is also not working how should i format it
Hi, one solutions for unlock forgot security protections pattern at your Sony Xperia M is using Gmail account. However, if you can not bypass it then you need to do hard reset using PC Companion. Please follow steps at #Options 4 above carefully, you need to prepare Pc computer to do this steps.
Hi my xperia m model of c1905 got a problem i.e, it suddenly switched off after getting pop ups of unfortunately stopped of many apps and restarted appearing on the screen as “type password to decrypt storage” I have never encrypted my mbl nor have any 3rd party apps for encrypt. I tried to hard rest, flashed also tried to update hardware through pc companion. I tried all your 4 mentioned methods but non of it works. Is there any solution to get back to my xperia m?
Hi, let’s say your Sony Xperia M encrypted, then the only solutions that you can do is doing reflash or hard reset using PC Companion with steps at #option 4 above. But you said that you have done that steps too but your problems still not fix. We suggest to ask Sony authorize service center, maybe your phone has been rooted or use custom rom.
everytime i plug my xperia m in it wont turn on just the sony appears for a second and goes to the picture of the battery charging. my power button doesnt want to work either.
Hi, when your Sony Xperia M at off positions, then if you connected to the usb charger, then your phone LCD will show Sony logo for awhile then continue with show battery indicator. If your power button broken, then you can not turn on your Sony Xperia M. You need to fix if hardware button of power button broken. However, you can try to connect your Sony Xperia M with Sony PC Companion, please follow steps to hard reset Sony Xperia M using steps at #option 4 above.
i m having trouble of type passwrod to decrypt storage
Hi, unfortunately if you can remember the password for decrypt your Sony Xperia M, then the only steps to do is doing hard reset using PC Companion to reformat your operating system to factory default. Please follow steps to hard reset using PC Companion steps at #option 4 above.
My Xperia m Dual is Hard Bricked , Any way to recover please help me.
no fastboot
no flashmode
no sony logo
… Help
Hi, please follow steps to hard reset your Sony Xperia M using PC Companion with steps at #option 4 above, you have to prepare computer and usb data cable. This steps may try to re-flash your operating system while your phone turn off. However, if the hardware has already got trouble or hard bricks then the only solutions is bring your Sony Xperia M to Sony authorize service center for further check.
My xperia m c1904 is ask “type password to decrypt storage… How I reset my mobile plz tell
Hi, if you forgot the encryption password at your Sony Xperia M, then you have to do hard reset using PC Companion with steps at #option 4 above. You need to prepare computer and usb cable, download the PC Companion applications from Sony official website and follow steps above to hard reset or reformat your Sony Xperia M.
Sir/Mam, Greetings. I also use Xperia M and its been a year already, the thing is, about 2 weeks ago it suddenly froze while I was texting. I couldn’t turn it off using the power button. So I removed the battery and waited for a while. After 5 miinutes, I placed the battery back then I pressed and hold the power button but nothing happens. It’s been like this for 2 weeks now. I use another phone but I like this one. What should I do? Thanks
Hi, please try to put everything properly, include the battery, then recharge your Sony Xperia M minimum 1 hours, then follow steps to hard reset or reformat using PC Companion steps at #option 4 above. You need to prepare computer PC and usb data cable, then follow steps carefully.
I recently have started getting issue. caller can not hear me but an irritating noise.
Hi, first you can test you microphone hardware buy install sound recorder from Google Play Store, then try to record you voice. If the result if fine and you can hear your own recorded voice then your microphone is not broken. You have to try change different simcard and test again to call. If still not work, then please do hard reset or master format.
my c2004 touch screen does not respond in some area.. when i reset the phone it work for some days and now it create the same problem now..
Hi, doing hard reset will reformat the operating system at your Sony Xperia M. It will clean all installed applications. If your phone can work normally after doing hard reset, then maybe some applications may cause that problems. Please do hard reset again, and after finish, do not login to any account. Just to make sure your previous cloud backup is not restore automatically. You can try to create new Google account just for testing several days.
Sir there is problem in my Xperia m..its saying type password to decrypt the storage but I hav never put such protection on storage
Hi, it seems that you or someone else ever encrypt the storage using menu setting security that make your Sony Xperia M ask decryption password. If you can not unlock it than the only steps that you can do is doing hard reset using PC Companion like steps at #option 4 above. Please download PC Companion software from Sony official website then install it at your computer PC, and follow steps at #option 4 above carefully.
I can’t hard reset my Sony xperia m using hardware key button.
Hi, if you can not use hardware button combination key, then we suggest to use PC Companion to hard reset or reformat your Sony Xperia M. You need to prepare computer pc using Microsoft Windows operating system (WinXp/Win7/Win8/Win10), download PC Companion application from Sony official website then install at that computer. Please follow steps at #option 4 above carefully.
Hi sir my Xperia m mobile is
Asking for decrypt storage lock n I went to Sony service center n they told it cannot be reset pls help me reg this… Coz of a single lock I’m missing my phone now pls make it to work normal ASAP…
Hi, usually at normal conditions encrypted storage can be bypass or fix with reformat. Please try to follow steps at #option 4 above to hard reset or reformat your Sony Xperia M using PC Companion.
Hi.how to restart or reboot My sony experia c2004.my mobile on power button display is on and off with in 10sec.plz help me how to restart.
Hi, you can remove your Sony Xperia M battery and put again after 5 seconds. It will finish soft reset or reboot process. If still not work, then maybe you have to reformat Sony Xperia M operating system using PC Companion. Please follow steps at #option 4 above carefully.
hi my xperia m mobile automatically switched off and it starts to on but after second blink again it goes off and again it starts to on and same procedure recall but my phone doesnt comes to on mode what shall i do??
Hi, first maybe because of your Sony Xperia M battery has broken and need to get replace with new one. The other possibilities is because operating system damage, you need to try doing hard reset with setting menu if your Sony Xperia M still can boot normally before swith off by itself.
i cant perform a hardware hard reset on my xperia m because pressing the power button at the same time with the power button only turns on the phone of which when it turns on it just reflects android system then it automatically shuts down
Hi, maybe you better try to use PC Companion steps to hard reset your Sony Xperia M. Please try to prepare computer pc and download PC Companion applications from Sony official website, and follow steps at #option 4 above carefully to reformat factory default operating system or firmware.
none of the above solutions are working for my xperia m dual. because my phone is not starting completely.i’ve tried sony pc companian but it didnot work because to connect pc companian mobile needs to start completely, while starting when waves are runnig my mobile start restarting. so is there any software problem or hardware problem may exist. if the only software problem exist, then there is any software that can directly repair the software by connecting pc
Hi, yes you right, better to try using PC Companion like steps #option 4 above. Please note, when using PC Companion to reformat your Sony Xperia M, then you do not have to turn on your Sony Xperia M, because Pc Companion will give information to turn off your phone before press volume button and connect with USB cable. So it will start from OFF positions. Please try to do it again carefully.
My Mobile Phone is Asking Me For Encrypt Password , What should I do ??
Hi, if you can not answer with correct password then you can not use your phone without hard reset, then all of your old or important data will be wipe or remove. Please do hard reset with one following steps above. Better to do hard reset your Sony Xperia M using PC Companion with steps at #option 4 above.
sir i have sony xperia M
yesterday it was shown the “type password to decrypt storage” but i am not put any encrypt password also my security lock is a pattern lock so its not get to on when i try to on it will shown the “type password to decrypt storage” so what to do sir please help me
Hi, we suggest you do do hard reset or reformat Sony Xperia M operating system to factory default using PC Companion. Please follow steps at #Option 4 above carefully.
hi sir i have problem with xperia c1905 , it hanged once powered off and then it starts up showing xperia logo and then keeps loading then shutdown . help plis ?
Hi, it seems that your Sony Xperia M operating system has been damaged or corrupted. You have to do hard reset to reformat the factory default operating system. But since your phone can not boot normally, then please follow steps at #option 4 above to reformat your Sony Xperia M using PC Companion which need to install at Microsoft Windows operating system.
Pattern unlock
Hi, please use Gmail username and password to unlock forgotten pattern at your Sony Xperia M. Try to give several time wrong answer until your phone locked or freezing 30 seconds, you can find Forgot Pattern button, then press that button to give your Google username and password that you have signed-in before.
Sir, i am using sony xperia M c2004, i have forgotten my Pin password,& the forgot password option is not coming in the screen, moreover i have also tried hardware reset options…this is also…not working. Please help me to bring back my pin,along with my data….
Hi, first if you want to see Forgot security protections button appear when forgot security protections at Sony Xperia M, you need to make sure the Internet connections is enable at this phone. Otherwise you will not see any button to recovery. At this situations you have to force reformat operating system of your Sony Xperia M using PC Companion with steps at #option 4 above. Please download PC Companion from official Sony mobile website, after that please follow #option 4 steps above carefully and prepare USB data cable to complete that steps.
Hii
I have a Sony experia model no C2305 . I m facing a issue in my hand set. SMS service b locked msg comes again and again due to this i m unable to read SMS. I have already master reset my cell but same issue facing continues. Kindly suggest what should i do.
Hi, maybe you try to use different simcard provider to make sure your simcard is not at problems. However, if still happen with same problems, then please try to bring your Sony Xperia M to Sony authorize service center for further check.
My Sony xperia C1904 just went off and when I put it on it says ” type password to decrypt storage ” what should I do ?
Hi, if you never give encryption at your Sony Xperia M, then the only steps to decyrpt is reformat the OS using PC Companion. Please follow steps at #option 4 above to hard reset using PC Companion software which need to download from Sony mobile website and install at our pc computer.
what is the “password to decrypt storage” in xperia m c1904?
Hi, maybe you or someone else every activated encryption. If you can not remember the password, then you have to reformat Sony Xperia M operating system using PC Companion like steps at #option 4 above. Please make sure you download PC Companion applications from Sony Mobile official website and install at PC which use Microsoft Windows operating system (Win7/8/10) and follow steps at #option 4 above.
Sir
my sony xperia M dual is asking for password to decrypt storage?
Hi, it mean you or someone else ever give encryption to the storage. If you can not unlock the decrpt, than the only solutions that you can try todo is doing hard reset or reformat. Please follow steps at #option 4 above to reformat your Sony Xperia M using PC Companion applications. You need to prepare computer with Microsoft Windows operating system.
hi Sir .
I’m using Sony xperia m now it’s lock asking type to decrypt password to storage .I’m also used xperia champion but result failed.
Hi, at this situations, you can not do anything to decrypt without knowing the password unless reformat. Please follow steps at #option 4 above to reformat your Sony Xperia M operating system to factory default. it will reformat all data including internal and storage data because it was encrypted previously.
How to resolve “TYPE PASSWORD TO DECRYPT “problem In SONY XPERIA M
Hi, the only way that you can do is doing hard reset using PC Companion like steps at #option 4 above, it will reformat your Sony Xperia M operating system to factory default.
sir,I have xperia m c1904 my device is asking decrypt storage password ,this device software update with flashtool but not working and hard reset with volume up +power button it is also doesn’t shows any menu.already I do reset my device with YouTube vedios
please sir I want my device there is have solution or not?
Hi, if you have encrypt the storage and you forgot the password for decrypt then nothing you can do unless doing hard reset. However, we are suggest to reformat your Sony Xperia M operating system to factory default using PC Companion like steps at #Option 4 above. Please prepare computer with Microsoft Windows Operating system and follow that steps carefully one by one.
Hello! 🙂
Yeah, i have a BIG problem whit my Sony C1905..
I cant get access to it because i have a safety app (McAfee Mobile Security) that have locked my phone and i have forgot the PIN-code i selected to be able to unlock it…
I have tride to get the PIN-code or switch it on McAfee’s web page but whit no luck at all 🙁
The problem is when i are logged in to my McAfee account and looking att my profile to go the column whit my registerd units i cant even finde that i have registerd ANY dives..
so i cant even get the PIN-code or change the PIN-code.
i cant even get acces to anything on the phone, and i cant even Hard Reset the phone because of this!!
What sould i do??
Hi, it seems that your Sony Xperia M locked by any 3th party application protections. If you have done some procedure to by pass the protections but still can not work, then we suggest to do hard reset using PC Companion like steps at #option 4 above, but of course your important data may remove after finish doing hard reset. Please follow steps at #option 2 above carefully, and prepare the PC Computer which run using Microsoft Windows operating system (win 7/8/10).
hi sir , i am facing problem like TYPE THE DECRYPT PASSWORD what should i do ?
please help me
Hi, if you can not decrypt then the only solutions that you can do is doing hard reset your Sony Xperia M using PC Companion applications like steps at #option 4 above. It will reinstall and reformat your Sony Xperia M OS to factory default. But you have to prepare computer PC which use Microsoft Windows operating systems.
Hi good day! Is anyone here active?
I have a question, may sony xperia M stuck on logo. how am i supposed to go to “type password to decrypt storage” What should i press/hold. Thanks a lot!
Hi, at this situations, nothing you can do without doing hard reset or reformat your Sony Xperia M. Please try to do hard reset using PC Companion like steps at #Option 4 above. You have to use computer PC with Microsoft Windows operating system to do this process for more easy procedure. Download Pc Companion applications from Sony official website then follow the steps carefully at #Option 4 above.
I installed update on Sony Experia C 1905 but than it was not turning on it stuck on Sony logo.I repaired it with xperia companion now after turning on it is asking for network sim code.I remember its country code was unlocked but it is asking again,
Hi, it seems that you have done with correct way to reformat or update your Sony Xperia M operating system to the latest version. However, some strange problem might happen to your Sony Xperia M because of some possibilities including the firmware it self. Please consult with Sony authorized service center for getting the proper operating system or firmware update for your Sony Xperia M.
Hello,Sir
My sony xperia c1905 is currently damaged on the screen pad.I can’t seem to type 7(the last digit to my pin password).So decided to try the format option of pressing the power on button + volume up/down.That did not work.Tried the code option,couldn’t type the * button due to the cracked screen.
Then tried to download all these apps but still couldn’t get any help of success
Hi, the best solutions to fix your Sony Xperia M is using PC Companion software that should install at your PC computer with Microsoft Windows operating system. Plese follow steps at #option 4 above.