Trouble shooting tips for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). When we need to buy 4 inches LCD screen Android from Sony, we can choose to buy SONY XPERIA M (C1904/C1905) for single simcard GSM and also available for SONY XPERIA M DUAL (C2004/C2005) for double simcard GSM, first simcard can be use for HSDPA data connection and the other simcard only available for 2G data connection. SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) produce default operating system is Android Jelly Bean 4.1.
What is Advantage of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) Specifications:
GSM 3G HSDPA
LCD 4 inches with Scratch-resistant glass
Internal memory 4 GB
RAM 1GB
External memory microSD, up to 32 GB
Main Camera 5 MP, 2592х1944 pixels, autofocus, LED flash
Front camera for Video conference
Processor Dual-core 1 GHz Krait
GPU Adreno 305
Operating system Android Jelly Bean 4.1
Battery Li-Ion 1750 mA
How to Fix or Problem Solving for Recovery SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) hang or not responding or malfunctions or stuck or freezing or bricked ?
With dual core 1Ghz processor and also have 1GB RAM, we can say that SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) can run almost every applications which can be download at Google Play Store. But as we know some applications maybe is not compatible with SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). In some case, the applications can make this smartphone become trouble such as hang or frozen or bricks or stuck or the LCD touch screen is not responding. If this problem happen then we can try first doing soft reset or reboot or restart SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to delete temporary files and cache. If the problem still happen then we need to do hard reset with master format.
How to Soft Reset or Reboot or Restart SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
It is easy to doing this step. You can open the back cover of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL), then remove the battery. After several seconds (minimum 3 seconds) plug the battery again and press power button to turn on, so you already done to do easy step of soft reset or reboot or restart. The other alternative when the phone is on by press the POWER BUTTON KEY for several seconds, we will see the menu to restart or turn off. Choose restart/reboot than the SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) will do the soft reset or restart. This is safe to do because all data or installed applications will not removed.
#Option 1, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Software Menu :
#Option 2, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Flashtool applications:
#Option 3, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Hardware Key Button:
#Option 4, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with PC Companion Software from Computer
How to Restore and Reinstall Clean Android Operating system / firmware at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
Because of some trouble maybe we need to do reinstall or restore clean Android with default setting operating system or firmware for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). To do this step we can easily do reinstall or restore the default operating system or firmware without need to copy anything with PC computer or anything, because the source of firmware or operating system already saved inside the SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ROM. Just follow the step for hard reset or master reset above, then the operating system or firmware of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) will be reinstall by itself.
How to Unlock or Fix or Bypass or Solutions for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) forgot password code or security lock screen pattern or pin (lost password)?
After giving the security protection at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) such as password pin or screen lock pattern or other native protection which ready to use at this phone, some user have problem because they forget about the answer. Do not worry because Android already have their step for bypass or unlock the forgot security password. Try to find Forget Password / Pattern button then press that button to bring us for answer the Google account username and password that already at this phone before. If we can not access the Google account then we need to do hard reset or master format above.
How to Improve Performance SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to make run more faster?
For daily usage, SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) can run with good performance. In special case, there are some user said than the performance of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) become reduce after use for several months. For this problem, usually happen because there are a lot of installed applications at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL), that applications can be run as a background service which can consume more processor resource although the internal memory is 1GB, but the background process applications if work together behind can make the phone become slower. To make SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) run faster again, you need to reduce or uninstall the never use applications and install only important one. If you can not clean it up, then you may consider to do hard reset with master format to make it run more faster again.
Is That Any Secret Code for Doing Format SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
There is no secret hidden code for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to make it back to factory default. Do the options above to hard reset it.
SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) have official Android Lolipop Update 5.0 with several improvement. We recommended to use PC Companion to make sure your region get SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) firmware upgrade. Please backup all important data and try to prepare PC Companion and let it find the latest Android upgrade OS for your phone.
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View Comments
i m having trouble of type passwrod to decrypt storage
Hi, unfortunately if you can remember the password for decrypt your Sony Xperia M, then the only steps to do is doing hard reset using PC Companion to reformat your operating system to factory default. Please follow steps to hard reset using PC Companion steps at #option 4 above.
My Xperia m Dual is Hard Bricked , Any way to recover please help me.
no fastboot
no flashmode
no sony logo
... Help
Hi, please follow steps to hard reset your Sony Xperia M using PC Companion with steps at #option 4 above, you have to prepare computer and usb data cable. This steps may try to re-flash your operating system while your phone turn off. However, if the hardware has already got trouble or hard bricks then the only solutions is bring your Sony Xperia M to Sony authorize service center for further check.
My xperia m c1904 is ask "type password to decrypt storage... How I reset my mobile plz tell
Hi, if you forgot the encryption password at your Sony Xperia M, then you have to do hard reset using PC Companion with steps at #option 4 above. You need to prepare computer and usb cable, download the PC Companion applications from Sony official website and follow steps above to hard reset or reformat your Sony Xperia M.
Sir/Mam, Greetings. I also use Xperia M and its been a year already, the thing is, about 2 weeks ago it suddenly froze while I was texting. I couldn't turn it off using the power button. So I removed the battery and waited for a while. After 5 miinutes, I placed the battery back then I pressed and hold the power button but nothing happens. It's been like this for 2 weeks now. I use another phone but I like this one. What should I do? Thanks
Hi, please try to put everything properly, include the battery, then recharge your Sony Xperia M minimum 1 hours, then follow steps to hard reset or reformat using PC Companion steps at #option 4 above. You need to prepare computer PC and usb data cable, then follow steps carefully.
I recently have started getting issue. caller can not hear me but an irritating noise.
Hi, first you can test you microphone hardware buy install sound recorder from Google Play Store, then try to record you voice. If the result if fine and you can hear your own recorded voice then your microphone is not broken. You have to try change different simcard and test again to call. If still not work, then please do hard reset or master format.
my c2004 touch screen does not respond in some area.. when i reset the phone it work for some days and now it create the same problem now..
Hi, doing hard reset will reformat the operating system at your Sony Xperia M. It will clean all installed applications. If your phone can work normally after doing hard reset, then maybe some applications may cause that problems. Please do hard reset again, and after finish, do not login to any account. Just to make sure your previous cloud backup is not restore automatically. You can try to create new Google account just for testing several days.
Sir there is problem in my Xperia m..its saying type password to decrypt the storage but I hav never put such protection on storage
Hi, it seems that you or someone else ever encrypt the storage using menu setting security that make your Sony Xperia M ask decryption password. If you can not unlock it than the only steps that you can do is doing hard reset using PC Companion like steps at #option 4 above. Please download PC Companion software from Sony official website then install it at your computer PC, and follow steps at #option 4 above carefully.
I can't hard reset my Sony xperia m using hardware key button.
Hi, if you can not use hardware button combination key, then we suggest to use PC Companion to hard reset or reformat your Sony Xperia M. You need to prepare computer pc using Microsoft Windows operating system (WinXp/Win7/Win8/Win10), download PC Companion application from Sony official website then install at that computer. Please follow steps at #option 4 above carefully.
Hi sir my Xperia m mobile is
Asking for decrypt storage lock n I went to Sony service center n they told it cannot be reset pls help me reg this... Coz of a single lock I'm missing my phone now pls make it to work normal ASAP...
Hi, usually at normal conditions encrypted storage can be bypass or fix with reformat. Please try to follow steps at #option 4 above to hard reset or reformat your Sony Xperia M using PC Companion.
Hi.how to restart or reboot My sony experia c2004.my mobile on power button display is on and off with in 10sec.plz help me how to restart.
Hi, you can remove your Sony Xperia M battery and put again after 5 seconds. It will finish soft reset or reboot process. If still not work, then maybe you have to reformat Sony Xperia M operating system using PC Companion. Please follow steps at #option 4 above carefully.