Trouble shooting tips for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). When we need to buy 4 inches LCD screen Android from Sony, we can choose to buy SONY XPERIA M (C1904/C1905) for single simcard GSM and also available for SONY XPERIA M DUAL (C2004/C2005) for double simcard GSM, first simcard can be use for HSDPA data connection and the other simcard only available for 2G data connection. SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) produce default operating system is Android Jelly Bean 4.1.
What is Advantage of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) Specifications:
GSM 3G HSDPA
LCD 4 inches with Scratch-resistant glass
Internal memory 4 GB
RAM 1GB
External memory microSD, up to 32 GB
Main Camera 5 MP, 2592х1944 pixels, autofocus, LED flash
Front camera for Video conference
Processor Dual-core 1 GHz Krait
GPU Adreno 305
Operating system Android Jelly Bean 4.1
Battery Li-Ion 1750 mA
How to Fix or Problem Solving for Recovery SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) hang or not responding or malfunctions or stuck or freezing or bricked ?
With dual core 1Ghz processor and also have 1GB RAM, we can say that SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) can run almost every applications which can be download at Google Play Store. But as we know some applications maybe is not compatible with SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). In some case, the applications can make this smartphone become trouble such as hang or frozen or bricks or stuck or the LCD touch screen is not responding. If this problem happen then we can try first doing soft reset or reboot or restart SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to delete temporary files and cache. If the problem still happen then we need to do hard reset with master format.
How to Soft Reset or Reboot or Restart SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
It is easy to doing this step. You can open the back cover of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL), then remove the battery. After several seconds (minimum 3 seconds) plug the battery again and press power button to turn on, so you already done to do easy step of soft reset or reboot or restart. The other alternative when the phone is on by press the POWER BUTTON KEY for several seconds, we will see the menu to restart or turn off. Choose restart/reboot than the SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) will do the soft reset or restart. This is safe to do because all data or installed applications will not removed.
#Option 1, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Software Menu :
#Option 2, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Flashtool applications:
#Option 3, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with Hardware Key Button:
#Option 4, Hard Reset SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) with PC Companion Software from Computer
How to Restore and Reinstall Clean Android Operating system / firmware at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
Because of some trouble maybe we need to do reinstall or restore clean Android with default setting operating system or firmware for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL). To do this step we can easily do reinstall or restore the default operating system or firmware without need to copy anything with PC computer or anything, because the source of firmware or operating system already saved inside the SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ROM. Just follow the step for hard reset or master reset above, then the operating system or firmware of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) will be reinstall by itself.
How to Unlock or Fix or Bypass or Solutions for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) forgot password code or security lock screen pattern or pin (lost password)?
After giving the security protection at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) such as password pin or screen lock pattern or other native protection which ready to use at this phone, some user have problem because they forget about the answer. Do not worry because Android already have their step for bypass or unlock the forgot security password. Try to find Forget Password / Pattern button then press that button to bring us for answer the Google account username and password that already at this phone before. If we can not access the Google account then we need to do hard reset or master format above.
How to Improve Performance SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to make run more faster?
For daily usage, SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) can run with good performance. In special case, there are some user said than the performance of SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) become reduce after use for several months. For this problem, usually happen because there are a lot of installed applications at SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL), that applications can be run as a background service which can consume more processor resource although the internal memory is 1GB, but the background process applications if work together behind can make the phone become slower. To make SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) run faster again, you need to reduce or uninstall the never use applications and install only important one. If you can not clean it up, then you may consider to do hard reset with master format to make it run more faster again.
Is That Any Secret Code for Doing Format SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) ?
There is no secret hidden code for SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) to make it back to factory default. Do the options above to hard reset it.
SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) have official Android Lolipop Update 5.0 with several improvement. We recommended to use PC Companion to make sure your region get SONY XPERIA M (C1904/C1905) & (C2004/C2005 DUAL) firmware upgrade. Please backup all important data and try to prepare PC Companion and let it find the latest Android upgrade OS for your phone.
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View Comments
Hi, my xperia m dual (c2004) us continuesly restarting problum.
B'cz i wrongly changed system settings
That is, i renamed build.prop file then shut down it after power on continiously restarting.(when power on only sony logo appear and then shut down this will continuesly doing while battery dried)
No flash available on sony and any other website. I tried many ways but no solution . sony service centrr says to change the mother board.
Hi, it seems that you have root or do some custom tweak at your Sony Xperia M, unfortunately we can not give good advice for this problems, because there are many non standard possibilities may happen. You can try to download PC Companion, and try to reformat using that software after install at computer which use Microsoft Windows operating system. If you have try to bring to Sony service center, but they said need to change main board, then maybe they find some strange situation at your hardware.
hi. my xperia m forgot my "password decrypt storage''. how can i format my xperia m ?
sorry for my english
Hi, please try to reformat or reflash with latest version operating system using PC Companion like steps at #Option 4 above. You have to prepare computer with Microsoft Windows operating system and download PC Companion applications from Sony official website, then follow steps carefully.
Hello
I've just rooted my sony xperia m dual c2005 using KINGO ROOT
and when I finished I reboot the device but It's still reaching to the final screen then always rebooting and doing the same thing..
So I couldn't make my mobile turned on to do any thing on the device or connected with PC
How can I solve this probleme?
Hi, unfortunately we are not recommended to do root because some wrong steps can make our Sony Xperia M become trouble and can not use anymore. There are some not standard possibilities that may happen that make this phone, therefore you should try to follow steps to hard reset using PC Companion at #Option 4 above to try reinstall or reflash Sony Xperia M firmware / operating system.
Hi…I have a XperiaM C1905 model. it keep asked me to type password to decrypt storage which I never set it before . before it has been like that ,my phone it pops up ” Unfortunately com.google. has stopped” Unfortunately Google play store has stop” Unfortuinately viber has stopped” unfortunately sony xperia has stopped” and continuosly shows that pop up message and i cant even use now my phone ..
i have been try to connect my phone with usb to my PC. but it does't worked. my pc didn't detect it. i worried to try your suggestion like you have stated above (hard reset) because i never backup my phone before and i can't access my phone. did you have other suggestion?
thank you.
Hi, maybe you or someone else ever give encrypted password. If you can not bypass or unlock that password, then the only solutions you can do is doing hard reset or reformat Sony Xperia M using PC Companion. However, if your computer can not detect your Sony Xperia M, then you have to download driver from http://developer.sonymobile.com/downloads/drivers/ and install again at your computer. After that please use PC Companion and follow steps at #Option 4 above.
how to unlock password to phone Sony xperia c1905
Hi, please try to unlock forgot security protections at Sony Xperia M using Google account. Please try to give several time wrong answer continuously until your phone locked of freezing 30 seconds, at this moment you can find Forgot Password button, press this button then you can type your Gmail username and password. If this steps still can not unlock your Sony Xperia M, then please try to follow steps at #Option 4 for doing reformat Sony Xperia M using PC Companion.
when i switch on my sony xperia m dual c2004 then its led blinks three times but doesnt switch on?
i dont what to do plz help me out.
Hi, you better try to reformat or reinstall your Sony Xperia M operating system with PC Companion software. Please download PC Companion to your computer with Windows operating system and follow steps at #Option 4 above.
Hi, I have C2004 phone. The Option No.3 is not working.
Hi, please try to hard reset using PC Companion, you need to prepare computer with Windows operating system, then download the PC Companion applications from Sony official website and install to your computer. After that please follow steps to hard reset or master format your Sony Xperia M using steps at #Option 4 above.
i could not unlock my sony phone model c1904 after several pattern attempt by my friend.it demands me a google account but its not really working.the other thing is the phone demands the security question but when i enter it .it is also not working how should i format it
Hi, one solutions for unlock forgot security protections pattern at your Sony Xperia M is using Gmail account. However, if you can not bypass it then you need to do hard reset using PC Companion. Please follow steps at #Options 4 above carefully, you need to prepare Pc computer to do this steps.
Hi my xperia m model of c1905 got a problem i.e, it suddenly switched off after getting pop ups of unfortunately stopped of many apps and restarted appearing on the screen as "type password to decrypt storage" I have never encrypted my mbl nor have any 3rd party apps for encrypt. I tried to hard rest, flashed also tried to update hardware through pc companion. I tried all your 4 mentioned methods but non of it works. Is there any solution to get back to my xperia m?
Hi, let's say your Sony Xperia M encrypted, then the only solutions that you can do is doing reflash or hard reset using PC Companion with steps at #option 4 above. But you said that you have done that steps too but your problems still not fix. We suggest to ask Sony authorize service center, maybe your phone has been rooted or use custom rom.
everytime i plug my xperia m in it wont turn on just the sony appears for a second and goes to the picture of the battery charging. my power button doesnt want to work either.
Hi, when your Sony Xperia M at off positions, then if you connected to the usb charger, then your phone LCD will show Sony logo for awhile then continue with show battery indicator. If your power button broken, then you can not turn on your Sony Xperia M. You need to fix if hardware button of power button broken. However, you can try to connect your Sony Xperia M with Sony PC Companion, please follow steps to hard reset Sony Xperia M using steps at #option 4 above.