How to Easily Master Format SAMSUNG GALAXY STAR PRO S7260 & STAR PRO DUOS S7262 with Safety Hard Reset?

176 thoughts on “How to Easily Master Format SAMSUNG GALAXY STAR PRO S7260 & STAR PRO DUOS S7262 with Safety Hard Reset?”

1. he its good

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2. sometime my samsung galaxy star pro GT S7262 hang or freezer when I installed some big apps …..qlso my cell hang when I play some motion games viz. subway surf , temple run , fifa14…..etc.

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   • Hi, we are not suggest to install big applications at Samsung Galaxy Star Pro, furthermore maybe you already install many applications before. The phone have limitation to run applications and some big applications need more processor and ram, maybe dual core is better if you need to run or install big applications.

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     • I am having problem in moving gallery pictures and videos to my memorycard. What can i do please help me. I am using samsung star pro gt s 7262

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       • Hi, what kind of message that appear when your Samsung Galaxy Star Pro can not move that files to memory card. Please try to use file manager from your Android, otherwise you also can download file manager applications from Google Play Store such as OI File Manager, this apps is small and easy to use. If you still can not access, try to connect your Samsung Galaxy Star Pro to you computer and choose from Android to connect the USB as storage, then you will find the new storage drive at your computer file manager.

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       • thank

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3. hi.. my samsung star pro is working too slow since last night.. even texting a msg has become a source of big irritation for me.. wot should i do??

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   • Hi, usually this problem happen after finish download some applications, please remember which last applications downloaded that make your phone become slowly, try to remove that applications and do soft reset or reboot. It should make your phone running normal again. Or if the problem still happen than please consider to do hard reset or master format which will make your phone fresh again from beginning, but all data and installed applications will be removed or wipe from your phone, that is why you need to backup before doing that.

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   • go to settings>app manager
     and all apps.disable chaton samsung apps maps gmail Google+ etc

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   • hi! whether i stop my mobile data conection but it start itself again! what is the cause? pl help me.

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     • Hi, please make sure you has not installed applications that can automatically activate your data connection.

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4. hi i have samsung galxy star gt7262 .i have a strange type of problem with this… when i turn on the mobile data ,somtime some sort of waves gets visible nd started moving on the screen ….. but it only happens when internet connection is on…. if i turn it off ,no types of waves get visible …i dont no wat to do plzz reply as soon as possible..thnkxx

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   • Hi, sorry we do not idea what kind of waves it is. But if you always happen with this problem, please try to make sure which application you installed before this problem happen. If you still can not fix this problem, better to perform hard reset to make sure the problem still happen or not.

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   • i have also the same problem…dont know what to do ..???
     i have already formated my samsung galaxy star pro but the same problem is still appearing….dont know what to do …??

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     • Hi, if you have already doing hard reset or reformat, but the problem still exist at your Samsung Galaxy Star Pro, maybe your hardware get some trouble then you have to get further help at Samsung authorize service center.

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5. My phone is not detecting my memory card and it is showing locked on other phones….. plz help me to unlck it since i have got some imp datas…..

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   • Hi, it seems your memory card had problem, because you also can not read your memory card at other phone. Please use card reader to read your memory card from computer, then try to format it and see weather the card can be fix or not

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6. Hi..I am having samsung galaxy star gt7262.it gets very hot when I play games like temple run.,gta etc…..so what to do???? plzz

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   • Hi, usually the phone will getting more hot when we push the processor to run hard applications such as big game or something like that, some applications like camera or similar which need to turn the LCD always on also could make the phone become hot. Please try to soft reset your Samsung Galaxy Star, then try to not play any game, just use for phone, chat or internet thinks. If the phone not getting to hot, then we think everything normal. But if your phone still hot without running some hard apps, then maybe you should try to do hard reset to clean all background installed applications.

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     • my samsung galaxy star pro gets hanged. how can i make it to normal state?

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       • Hi, you have to do hard reset or master format using menu setting if you still can go there, or use hardware button combination key if you can not go to menu setting. Follow steps at #Options 2 above to hard reset using hardware button.

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7. It turn on and suddenly switch off and then automatic switch on and off plz say what can i do

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   • Hi, if your Samsung Galaxy Star Pro can always switch off after turning on, then maybe the battery have problem. Please try to turn on while the phone connected to the charger. If the problem still happen, then you should try to do hard reset with hardware problem to reinstall clean factory default operating system. But if the problem still happen again, you need to ask official Samsung service center for further test.

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8. hi.I have Samsung galaxy star pro s-7262.iam using 2sim cards then not uploaded wallpaper from the camera pictures. bt without duel sim, when it uploaded from the camera pictures..so, I consult Samsung stor they are updated software at that time two to three times are working perfectly bt 4th tim not working. .how can solve my problem????. .please answer this

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   • Hi, we can not make sure about why your Samsung Galaxy Star Pro can not upload from camera when use dual simcard work together. But you can try to do several test, like change your simcard for work dual together, then try to upload it again. The other solutions, you can try to use 3th party applications to browse the images from images gallery folder, then try to use their functions (from that 3th party software) for change the images to wallpaper. Since you already have some help from Samsung expert, maybe you also need to do hard reset and try to do it again from beginning and try to do some test above.

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9. I bought samsung galaxy midnit black gt s 7262,at the time of updating my google software mu phone geeting hot,what happen pls reply

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   • Hi, usually the phone become hot because the processor working hard, maybe some applications run and consume more power of your phone processor, please try to find that applications or uninstall some not use applications. Otherwise, you need to do hard reset to reset all setting and applications to factory default.

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10. Hello….i am experiencing this problem since last two weeks. my phones shuts off on its own with in 3-4 minutes as i turn on the wifi

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    • Hi, we are worry the problem happen because a specific application active to work when you turn on the WiFi at your Samsung Galaxy Star Pro. Try to uninstall some suspected applications from your phone. If you still can not find the solutions, try to do hard reset after backup all important data, because your phone will be reformat and wipe all data to factory default.

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11. How to unlock 3g? help me pls..

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    • Hi, the SAMSUNG GALAXY STAR PRO does not have 3G or HSDPA network. The 3G hardware is not available at this phone, that is why we can not do anything to unlock or activate the 3G GSM.

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12. Whenever the phone is in idle state the battery gets drain can you please tell how to fix this problem

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    • Hi, battery drain usually happen because there are one or more applications run in the background. When we install some applications from Google Play Store, then some applications will keep run in the background. They will do several job depend on how they work. But that applications have possibility to make the phone work more harder and maybe also do Internet connection for data update, these kind of work will make the battery get drain faster. So to make power battery saving and not too fast to drain, you should try to uninstall some not use applications, or you can try more easily by doing hard reset and try to wait again how fast your battery get empty after doing hard reset.

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13. Hi….I bought a Samsung STAR PRO DUOS S7262 about 2 months ago, often I am unable to receive call as touch screen does not work or hang. I have not down loaded any application till date.Even do not play game.Could you please help?

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    • Hi, as we know there are some default applications that available at Samsung Galaxy Star Pro Duos, like Social Media Facebook, or Chatting applications like ChatOn or something similar like that will always keep some cache or temporary files when we use that at our smartphone, that is why the internal memory could become less space or nearly full that can make the phone run not properly, some wrong settings at applications also can make trouble. You can try to do hard reset to refresh all applications back to factory default setting.

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14. i forget my keypad password and not able to access my cellphone.
    i want to unlock without factory reset.

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    • Hi, if you forgot about password security protection, then you have two option to bypass or unlock it. First, you can choose to unlock using Google account or Gmail username and password that you have already sign-in at your Samsung Galaxy Star Pro. Please activate Internet connection to bypass or unlock forgot password using Gmail account. This step will not doing factory reset and all data will keep in the phone after you success doing unlock or bypass the protection. But if you still can not access Google account at this phone, then the only way you can do to open the security protection is doing hard reset or factory reset.

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15. Mobile data on my Samsung Galaxy Star Pro S-7632 has stopped working all of a sudden.Even after turning Mobile data on,the mobile data sign on the upper right side does not appear.How should I fix this problem.Plz help me out.

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    • Hi, you need to make sure your GSM Simcard are working properly. You can try to use other GSM Simcard to make sure your network at your phone still can work or not. If your GSM simcard is fine, then you should have to do hard reset or master format for restore your Samsung Galaxy Star Pro to factory default.

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16. .hai,,im experiencing this problem, the messages in my inbox was unfortunately unable to be deleted even how much i tried to remove the message, only the threads deleted but the contacts still remain in my inbox..my phone is SAMSUNG Galaxy STAR PLUS GT-S7262..

    PLEASE REPLY AS SOON AS POSSIBLE..THAnks!!

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    • Hi, we do not know which application you use at this situations. But basically if you use default Android Gmail (red mail icon), then your data will be synchronize to Google Gmail server with Internet, so when you remove the threads then the mail will be move from Inbox to Trash Folder. About the contact, if you contact already saved inside Google account, then this contact also synchronize to Google Contact server together with Gmail account. To make if sure, please try to check your email at Gmail server weather already removed or still there.

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17. sir I have a samsung glaxy star pro s7262. which we had forget my pattern and pin also I have no google accunt which connect to the mobile……then how will I reboot my mobile????.. …..plz help me…!!

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    • Hi, if you have not ever sign-in in with Gmail username and password at your Samsung Galaxy Star Pro, then the only options to unlock forgotten screen protection by hard reset with hardware button key like what we write at #option 2 above. Please remember, you have to be ready because all of your important data will erase or wipe from you phone.

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18. hi i am having samsung galaxy star pro GT-7262. i had downloaded facebook & temple run from play store but after installation it is not showing OPEN button it is only showing UNINSTALL button. installed apps & games are also not in the menu so how do i open apps & games?

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    • Hi, there are minimal specifications for playing games or run other applications, but we thing Facebook will run without problem at Samsung Galaxy Star Pro. We still does not have history running games of Temple run 2 at Samsung Galaxy Star Pro. Anyway, you can try to restart your phone, and try to find installed applications at drawer menu or inside your menu. If you find the icon of Facebook and try to run it again. This is also have to find for Temple Run games icon.

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19. Hi…I am experincing this problem,when i play small games like mario still the phone hangs…why???

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    • Hi, there are some limitations from Samsung Galaxy Star Pro. Not all games or applications especially which require higher specifications can run properly at your phone. But you can try to fresh your phone state by doing soft reset or reboot, then after the phone start do not run any activity, just try directly to run your Mario games and see weather it run or not. Because at fresh startup state (after restart), some multitasking applications still not run yet. But if it still hang then maybe the Mario game need more higher specifications to play.

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20. Hello,I have samsung gt-s7262 I forgot my pattern and I try many times and I also both my backup keys and gmail password what should I do .

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    • Hi, for unlock using Gmail username and password, your phone should connect with Internet connection. If you can not access Gmail account or can not bypass forgot security protection with backup key at your Samsung Galaxy Star Pro, then you need to do hard reset with hardware button key.

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21. Hii!!!i have a samsung galaxy pro s7262.when i do a internet connection,firstly the mobile is hang then automatically the everything is close.why???? Suggest some apps if any!!! for remove this prblem.

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    • Hi, it seems that your Samsung Galaxy Pro have some applications that will update to Internet after the connection available. The problem happen because that applications job make your phone hang. Therefore, you should find out what applications that running in the background by open from Menu Setting > Apps > Running. If the problem still happen, then you should consider to do hard reset or master format, but please backup all important data before doing hard reset.

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22. WI-FI is not working what is the problem

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    • Hi, you have to make sure your Wifi password already correct at your Samsung Galaxy Star Pro. The other possibility that the Wifi access point broadcast the security protection using non usual security type, then your phone can not recognized the security type. You may try to connect with different Wifi source or maybe try to connect from other Android Teeter Hotspot. If your phone still can not connect, then you have to try doing hard reset to make all setting back to factory default again and your Wifi should work normally, unless your Wifi hardware has broken.

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23. My handset Samsung star pro s7262 touch working automatically only when call are coming… Plz give me solution

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    • Hi, can you give more information what kind of working automatically when the phone are coming. If you mean you Samsung Galaxy Star Pro received the phone automatically when someone call you, then maybe you or someone else ever install an applications that can received by itself. But if you are not sure about that, you should try to perform hard reset or master format. Please remember to backup all important data before doing hard reset, because all installed applications and important data will be remove or erase from your phone.

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24. Hello guys..
    I am facing a problem in my Samsung GT-S7262.
    I am unable to use mobile data in my device. I am able to turn on mobile data but when i use that i cant access network and moreover there is no indication on my screen that i turned on mobile data. Someone please help me out from this problem if i need to change any settings let me know.

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    • Hi, first you need to make sure the GSM simcard have Internet data access services. You can try to use other GSM card with Internet data access to make if sure, you can also try to connect with Wifi for test your Internet access. The second possibility from applications, we are worry that an application from Google Play Store which has installed already block the data access from your Samsung Galaxy Star Pro, usually some kind of application to save the battery for longer life also have ability to disconnect mobile data for battery power saving. Please make sure your already check all possibility. If you still have problem, then you should have to do hard reset or master format with steps above. Do not forget to backup before performing hard reset.

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25. sir I have a samsung glaxy star pro s7262. which we had forget my pattern and pin also I have no google accunt which connect to the mobile……then how will I reboot my mobile????.. …..plz help

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    • Hi, the last option that you can do to recover your Samsung Galaxy Star Pro is doing hard reset using hardware button key. Please follow #Option 2 above steps to reformat or reinstall your phone.

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26. Hi i am using samsung GT7262. Chrome is default browser in this phone. I am unable to down load songs from website. I have only play option. So i download opera and used it. Now i can download songs in opera browser. But i am unable to download videos. Its just 40MB only. Please help me

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    • Hi, maybe you ever press default setting for playing music with default music player at your Samsung Galaxy Star Pro. That is why your phone will automatically load that music player when Chrome start to recognize that file. Try to delete launching by default setting from your Android music player, from Menu Setting > Apps, choose you music player, and press Clear defaults button to remove the default launcher this apps when music download from Google Chrome. For video from you tube, we suggest to use 3th party recommended applications download from http://tubemate.net/

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27. hy
    my samsung galaxy note pro s7262 have today problem .problem is that when i open the play store optionthey show mw redeem , Setting , help these 3 three opetion with my accounts and they do not show any application so plzzzzzzzzzz any one help me how i can down loud application.

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    • Hi, it seems that the Google Play Store at your Samsung Galaxy Star Pro still working and you maybe by accident pressing button that show Store Home like My apps, My wishlist and also sub menu Redeem, Setting, Help. You can try to press anywhere outside that menu or you also can try to press My apps, it will show all your installed applications from Google Play Store. You also can start search your applications that need to be install by pressing search icon at upper top of the screen when open Google Play Store. Or always recommended to do soft reset or reboot first to clean up all temporary setting and files and hopefully your Google Play Store back to normal after that.

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28. How to clear the ram status or ram memory

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    • Hi, first we have to know about what is RAM memory? RAM is Random access memory which is use for collect or store the applications which run in the process. Every application at RAM is not permanent, therefore every time we do soft reset or reboot the Samsung Galaxy Star Pro or other Android smartphone, the RAM will be clean up and have some empty space again. After doing reboot only some of default applications use space at RAM. But if you install many background applications, then maybe you RAM still full because it hold that background applications. So, please try to reduce installed background application like chatting or similar like that.

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29. hi,
    I am having samsung pro s7262 ,I am facing trouble in dialing numbers, my speaker is on all the time & screen is not responding.
    Their is a palm mark appears in the left side top please suggest what to do. I have taken the phone before a week.

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    • Hi, it seems that your Samsung Galaxy Star Pro get operating system crash with the applications. We suggest to do hard reset or master format with steps above to clean up all trouble applications and reinstall the clean and factory default applications. After that, please try to download only appropriate and recommended applications that you use everyday.

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30. hi im using samsung s7262 when i try to reset it asking code for reset please tell me which number use for factory reset

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    • Hi, if you every give password pin code or backup pin, try to type it to your Samsung Galaxy Star Pro. If you can not remember your code, then you have to do hard reset using hardware button key like #Option 2 above.

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31. My 7262 duos touch operate it selh even I dont touch. I do both master resrt n format n I chsnge display n touch but proublem is not solve. Plz help plz its urgent

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    • Hi, if ypu have already done hard reset, but the problem of your Samsung Galaxy Star Pro still happen, then maybe the hardware of lcd touch screen digitizer is broken, therefore you should bring to Samsung service center

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32. from last5 days there is a network prob like something in my phone like when I search for search for network it shows error while searching for networkbut and on another handset my sim card recieves network can u plzz help me

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    • Hi, maybe some applications that you have download from Google Play Store or some other 3th party applications store already make your Samsung Galaxy Star Pro become trouble, that is why you should have to try doing hard reset to reinstall the clean factory default Android operating system and make all installed applications back to default, and the setting as well.

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33. my samsung galaxy star pro has some problem like hanging, display light up down.it occours when i less my brightness.so what will i do now?

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    • Hi, what happen if your brightness is auto or more bright, does this problem happen as well? You can consider to try doing hard reset to make sure your hardware fine or not. If this problem comes from your applications, then doing hard reset or reinstall the clean factory default operating system will make you Samsung Galaxy Star Pro back to normal again.

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34. How to delete the default shortcuts like mobile data,bluetooth,wifi etc in samsung galaxy starpro gt-s7262

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    • Hi, if you mean the shortcut which is come from widget at home screen, you can easily press and hold then drop it to Remove icon that appear after you hold about 1 seconds with your finger touch.

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35. Hi sir,
    My samsung s7262 having a problem. If i play games or play videos or something, after some while its getting hot and swich off automatically. Now what can i do? Is there any solution?
    I showed some one he sayes main IC is getting hot and thats why its causing swiched off. Please give me some way to solve this problem….

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    • Hi, usually for safety reason, the phone will turn off automatically when it reach the limit to avoid the burning because of too hot. Please try several test to find out what make your phone hot. If the games applications need more processor resources but your phone can not give it easily, then your Samsung Star Pro will working hard and become easy to hot. This problem also can happen if you already have several applications run, but it will work more hard when this games run. You can consider to try doing hard reset and try to install that games and play it, if the phone still hot, then maybe this apps can not work properly at your Samsung Galaxy Star Pro.

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36. Hi.. I hv two queries to ask.. First how to set priority sim for message sending in duos s7262..!? Other is.. You told dat 3g hardware is not available in the phone. But help in sim card manager says dat “if 3g sim cards are inserted in both slots, one in the slot 2 will be recognized as 2g” what does this mean..!?

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    • Hi, first we answer the second question that Samsung Galaxy Star Pro does not have 3G / HSDPA data connection. In some other Samsung Galaxy family with dual simcard, for Internet connection, the first SIM Card (SIM-1) will become main card for 3G/HSDPA internet data connection, the second simcard (SIM-2) will be 2G, but this is not happen with Samsung Galaxy Star Pro because it does not have 3G HSDPA. We do not exactly have answer for some literature that told Samsung S7262 have 3G, but the from our community answer this phone does not have 3G/HSDPA internet data connection.

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37. unfortunately my keyboard changed to Tibetan keyboard after my phone lock…actually i typed my password in english..so now it diffficult to open my phone,since i dont know how to change keyboard after phone lock..please help me

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    • Hi, as far as we know, you can not change any setting while your Samsung Galaxy Pro has locked, maybe you can as Google Translate from other browser or pc to find the connect keyboard font when open it. However, if you can not open it, then you should have to do hard reset or master format using hardware button.

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38. we want delete all search histery in my samsung starpro s-7262. help

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    • Hi, please try to download ‘History Eraser – Cleaner’ from Google Play Store, after that run this applications, you will have several options to remove the history from your Samsung Galaxy Star Pro, such as remove Search History, remove Google Play Store search history and any other more.

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39. pls helpl me out to remove double tap option from the dialing screen.

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    • Hi, there are some possibility that can make your Samsung Galaxy Star Pro become need to double tap to make a phone call or to dialing. First you need to try find our weather your Talk Back is active or not. Talk Back is use to give voice information for all icon that we already touch at the LCD screen. How to disable Talk Back? Go to menu Setting > Accessibility > Talk Back > choose turn off. The other possibility is because other 3th party applications that you have installed before that could make your dialpad need to be double tap.

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40. Plz help
    I have Samsung gt-s7262. I forgot my gmail account .plz tell me backup pin no.

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    • Hi, please try to recovery Gmail username and password from internet browser or better to use computer pc and open Google Chrome or Firefox or other internet browser. Google will ask some secret question to recovery your password. There are nothing you can do if you forgot security protection and Google account as well. If you stii can not access Google account, then you have to do hard reset with hardware button key.

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41. i tried many time successful solution samsung s7262 patternlock 100000000000000000000%
    power off phone
    connect to pc usb cable . after connect show charging
    then press on/off swtcih only 5 sec. release power key & suddenly press valume up & home button . wait . then show recovery menu .
    use volume up/down key
    TESTED FRIENDS Try this solution

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42. Hi i have Samsung Galaxy Star Pro ST7262 i facing problem with the phone last one month it Automatically get Switch off and on i think problem with my memory card i removed it after that also i have facing the same problem Automatically Switch off i go to near services center they asking 5000 to 9000 for Services Actual phone cost is 5000 for Services 9000 pls gave me the proper solution for this problem

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    • Hi, you have already done the right steps to bring your Samsung Galaxy Star Pro to Samsung authorize service center. The price that they give is vary depend on the problems. Hopefully everything can work as normal again after finish repairing at Samsung service center.

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43. hi

    i have a problem in my star pro gallery.

    gallery cannot open.they say gallery full how i solve this issue.

    thank you

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    • Hi, it seems that your memory storage does not have free space, please check at your Menu Setting > Storage, check your Available free space from this menu. If your free space still available, then maybe your Gallery applications get trouble, please try to download 3th party free image gallery from Google Play Store like QuickPic.

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44. my samsung star pro constantly loosing signal for every 4days and needs a restart..pls help me with this prblm

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    • Hi, it is hard to guest what happen, but we are suspect the an applications make your signal loose. Try to find suspected applications like battery manager or some similar apps. However, if you can not find that applications, try to hard reset or reformat your Samsung Galaxy Star Pro then please do not install some not important applications after reformat.

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45. Some time my star pro duos get hanged when i have a call. And i cant able to anwser that call plz tell me the solution

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    • Hi, please make sure check the applications and make sure your RAM also available, because in some limited RAM, the Android phone can not run any other applications like Phone Call apps. If you can not sure about this problem, consider to do hard reset to clean all installed applications and make all setting back to factory default.

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46. Having problem with my 7262,all my apps are still in phone memory wanted it to move to sd but it dosnt work,my sd is in good condition..

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    • Hi, by default not all applications have options to move to external sd card, this is also happen at your Samsung Galaxy Star Pro. Just several applications can be move some data to sdcard. You can find the application manually from menu Setting > Apps > Downloaded, and open one by one applications and find weather Move to External button available or not. If available, then you can try to press that button. If the applications not allow to move the data, then that button will disable. You also can try to download 3th party applications from Google Play Store to easily find which applications can be move to external card, like Apps2SD or something like that.

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47. Samsung s7562 memory card not detected in my mobile. if i use same in other mobile its working. can you give me solution.

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    • Hi, you can try to force format the memorycard MicroSD from your Samsung Galaxy Star Pro from menu Setting > Storage > Erase / Format SD card. If the memory still can not read as well, please try to format using memory card reader connected to computer.

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48. hi, im using Samsung galaxy 6months the phn hanging problem irritates a lot
    how to reboot my phn

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    • Hi, you can try to do hard reset with steps at #Option 1 if you still can boot your phone normally and try it fast to open setting menu. If you still can not access the setting menu from your operating system Samsung Galaxy Star Pro, then you have to do hard reset with hardware button steps at #Option 2 above. Please remember, doing hard reset will remove any important data and remove installed applications.

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49. hey, my menu icon in go launcher has been remove accidentally, how to restore the icon, because i cant browse my home screen, thankyou.

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    • Hi, we never use Go Launcher, however you can reset the Go Launcher application data to make it like new install, so you will find all menu and icon again, but you have to setup everything from beginning. Please go to menu Setting > Apps > All > find Go Launcher and choose to Delete Cache and Delete Data button. If you do not want to use Go Launcher anymore at your Samsung Galaxy Star Pro, then you also can uninstall it, or you can try other recommended launcher from Google Play Store.

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50. Hi,
    My android set glaxy star pro s7262 is working to slow so i want to update software ,please help help help help me nd update my software..

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    • Hi, usually slow Samsung Galaxy Star happen because there are too many applications run in the background that run together, please try to uninstall some not use applications. At some conditions, some applications update can not work properly if your internal memory already full. After removing some applications, it will reduce RAM usage and give more free internal memory space. If you can not make sure which applications make it slow, then you have to do hard reset, but you need to backup all important data first before performing hard reset.

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