Tips and tricks to fix SAMSUNG GALAXY J5 (2017) / PRO problems. This is 2017 version of SAMSUNG GALAXY J5 or we also can call with SAMSUNG GALAXY J5 PRO, which have several improvement if we compare with previous version. Comes with 5.2 inches LCD screen using Super AMOLED Samsung own product, give better color view. This screen have 720p HD resolutions, we can see more movie from streaming like Youtube or Facebook. When this phone release in the market. SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO already use Android Nougat as factory default operating system. The community of www.hard-reset.org will give more information about how to solve trouble at SAMSUNG GALAXY J5 (2017) / J750F/ J530F / SAMSUNG GALAXY J5 PRO.
What is Advantage of SAMSUNG GALAXY J5 (2017) / J750F/ J530F / SAMSUNG GALAXY J5 PRO Specifications:
GSM 3G HSDPA with 4G LTE, Single or Dual Simcard
LCD 5.2 inches
Internal memory 16 GB with 2 GB RAM for Global version
Internal memory 32 GB with 2 GB RAM for LATAM and SEA version
Internal memory 32 GB with 3 GB RAM for Pro version
External memory microSD maximum 256 GB
Main Camera 13 MP, f/1.7, autofocus, LED flash
Front Camera 13 MP, f/1.9 for video conference & selfie photography
Processor Octa-core 1.6 GHz Cortex-A53
Operating system Android Nougat version 7.1
Battery Li-Ion 3000 mAh
How to Fix or Problem Solving for Recovery SAMSUNG GALAXY J5 (2017) / J750F/ J530F / J5 PROhang or not responding or malfunctions or stuck or freezing or bricked ?
There are several product base by internal memory that we can choose before we buy SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO, with 16 GB or 32 GB internal memory. The internal memory very important to make this phone able install more applications. However, although we use 16 GB internal memory, we still can install several important applications from Google Play Store like Facebook, WeChat, Whatsapp, Telegram, Instagram, Line Messenger, Snapchat, Viber, Skype, Blackberry Messenger (BBM). But we strongly suggest to give time read as many review as possible, because some new or not famous applications may have bad features when we install to our phone because they may contain viruses or malware which can make our SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO can not work normally like hang or bricks or hang or bootloop or frozen or LCD touch screen not responsive or LCD screen not responding with our finger touch. What we have to do? First we have to try do soft reset or reboot or restart to remove temporary files or caches that can make some trouble at this phone. If our SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO can boot again, then please directly download one good antivirus applications from Google Play Store like AVAST or NORTON, please choose only one we like. The antivirus will try to scan all installed applications and give recommendation setting to our phone. If the problems still happen, then next steps is doing hard reset or master format. Please note, doing hard reset will remove or erase all important data, therefore we have to backup all data first before doing master format. Doing hard reset will remove all Google account from SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO. For safety reasons, please do not install any unknown APK files, because it is very easy to make our phone getting trouble.
How to Force Shutdown or Force Soft Reset or Reboot or Restart SAMSUNG GALAXY J5 (2017) / J750F/ J530F / J5 PRO?
Actually we do not need to soft reset or restart when our phone work normally, but if some trouble getting trouble like hang in the middle of running applications or games or LCD touch screen not responsive with our finger touch. Please press and hold POWER button until SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO shutdown or turn off by itself. After it totally off, thn we can press again POWER button to turn it ON. This process will not remove any important data, therefore we can do this process anytime we want. If our SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO still can work properly, but we want to clear temporary files and caches from some applications, then please press and hold POWER button until pop-up menu appear, continue choose Shutdown / Power off / Reboot menu.
How to backup data or Contact at SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO ?
We can use microSD external card to copy or move important files using File Manager applications. If our SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO has already signed in with Google account, by default our contact will be synchronize in the background to Google server. Please make sure we check all contact at Google contact server using Internet browse to make sure backup is done.
#Option 1, How to Hard Reset SAMSUNG GALAXY J5 (2017) / J750F/ J530F / SAMSUNG GALAXY J5 PROwith software menu:
- Turn on this phone
- Make sure SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO battery already charge properly
- Go to menu:Setting >General tab> Backup & Reset > Factory data reset > Reset device
- ChooseErase Everything
- SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO will do the process to Master Reset to Factory Default
#Option 2, How to Hard Reset SAMSUNG GALAXY J5 (2017) / J750F/ J530F / J5 PRO with Hardware key button:
- Make sure the battery of SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO charge properly or battery have more then 50% capacity
- Turn off SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO
- Press and hold together :Power Button + Volume Up + Home Button
- If the button at number 3 not work, we can try with press and hold togetherPower Button + Volume Up Button
- If we see the menu at LCD screen, chooseWipe Data/Factory ResetwithVolume Buttonto select and usePower Buttonto ok or enter.
- The SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO will do the process of restoring to factory default.
How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY J5 (2017) / J750F/ J530F / J5 PROforgot password code or security lock screen pattern or pin (lost password)?
Fingerprint is available at SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO. But we can not use this features when the first time open from the box. We need to activate from menu Setting and register our fingerprint first to make this phone can recognize our fingerhand. Maybe some users does not like to use screen lock, but we recommended to activate security protections to make our important files and photos videos secure when SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO away from us or lost or stolen. There are also other default lock options like screen lock pattern or password pin protections that we can use. The problems will be happen when we forgot security answer or can not open with finger scan, what should we do?
Do not worry because we can unlock or bypass forgotten screen lock pattern or password pin protections at SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO use registered Google account. Please turn ON our phone, when it ask for security answer, please give several time wrong answer continuously until our SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO freezing or locked 30 seconds, at this time we can find Forgot Password / Pattern button, press this button to unlock using Gmail account that we have already sign-in before. If we can not access our Google account, then we have to do hard reset using hardware button combination key
What is BACKUP PASSWORD / BACKUP PIN at SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO ?
This is the way to help for unlock or bypass forgotten security protection at SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO. Although we are sure about our security protection, but sometime we may forget about the right answer. Please note, when we give security protection at our SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO, it also give step to put our own PIN / PASSWORD as BACKUP PASSWORD / PIN. This backup PIN use to bypass or unlock forgotten security code later. Use above steps to unlock forgot password or screen lock pattern security protection using Google account or Gmail username and password.
Is That Any Secret Code for Doing Format SAMSUNG GALAXY J5 (2017) / J750F/ J530F / J5 PRO?
We can try to use secret code for doing hard reset SAMSUNG GALAXY A9 PRO (2016) is *2767*3855#. But please remember to always be careful typing that code, because the SAMSUNG GALAXY A9 PRO (2016) will do hard reset and remove all data also installed applications.
How to Format or Erase Phone Memory at SAMSUNG GALAXY J5 (2017) / J750F/ J530F / J5 PRO?
There are two phone memory type at SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO, one is internal memory and the other one is external memory. If we want to format internal memory phone then we have to do hard reset or reformat the operating system of SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO as well. Please use menu setting to do hard reset or reformat using #option 1 above, but make sure to give checkbox mark at Erase Internal SD card / Internal storage. Then it will reformat the factory default operating system and remove or erase any data inside internal memory.
To reformat or wipe or erase all data at external memory, we can use menu Setting > Storage > Erase Internal Storage / SD Card. Please always make sure all data has already backup before reformat or wipe everything, because it is hard to recover formatted / wiped data at internal or external storage.
How to Make Battery of SAMSUNG GALAXY J5 (2017) / J750F/ J530F / J5 PRO Stronger, Life Longer and Not Fast to Drain ?
This phone have good battery capacity for 5.2 inches LCD screen width, because it use 3000 mAh battery capacity. Is it enough? Yes for most users we can use this phone full one day without need to recharge. But for some users who have many activity at their smartphone, then SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO battery will not enough, such as watch full movie, playing games for several hours or have so many group chat like Facebook, Line Messenger, Whatsapp, Telegram and many more. How to make SAMSUNG GALAXY J5 (2017) / SAMSUNG GALAXY J5 PRO battery stronger? We can not replace SAMSUNG GALAXY J5 (2017) battery with bigger capacity, but we still can do some adjustment like make LCD screen brightness as low as possible, because more bright will consume more battery power. Next steps that we have to do is disable all not use connections like GPS or Bluetooth or Wifi or NFC. Some applications need to know our locations using GPS, at this situations we can activate GPS battery saving mode from menu Setting > Locations, it will consume more smaller battery power.