How to Easily Master Format Samsung Galaxy Camera EK GC100 with Safe Hard Reset ?

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• What if the Flash of my samsung camera got stuck and the flash button didnt return to it's normal place and got stuck. How can i turn it to normal.

  • Hi, if your flash button is not in the right positions, then maybe you can not access flash hardware again. You have to bring to Samsung service center to open the seal and track back to flash button to proper position.

• How do I root the camera to make calls?

  • Hi, we are not suggest to root our Samsung Galaxy Camera, because it may broke or damage our camera if we do wrong step. But maybe some other community website have the step to make the GSM phone call work although we are not sure about that. By default the 3G network at Samsung Galaxy Camera GC100 only work for Internet data connection. The voice call still can be done by using 3th party applications like Skype or Vibre or something like that.

• My flash button got stuck. We had to repair it to the nearest Samsung Repair Centre. But then after a week, it got stuck again. We asked if they could repair it for free but they didn't and still asked for a fee. Isn't it their fault because their repair wasn't good ?

  • Hi, as far as the button not broke because user too hard to press or fall and when the camera still on warranty, then it should get free, unless the Samsung repair center can prove that the trouble happen because user usage then you need to pay for that. Also usually if the trouble happen again at the same positions that already repaired within some period of time, it should be free. But please remember, some authorize repair center in some area or country have their policy that we can not sure about that.

• My CG100 cannot turn on. I pressed power button and nothing.
  I have 3 new batteries to try. Now it doesn't take any charge from the connector. Try to soft reset, hard reset but nothing.

  How can I fix it? Or My Samsung dead?

  Please help.

  Thanks a lot.

  • Hi, if you already try to use 3 other new that we assume fully charge or not empty at your Samsung Galaxy Camera EK-GC100 than maybe the problem comes with your hardware. Usually some users call it as hard brick. You need to bring your camera to Samsung service center and they will check for further solutions. If your camera still have warranty, then the worse case of solution that they will change the main board for free.

    • hi dean, i have the same issue now... My camera just shutdown and i dunno what to do :( i wish to hear from your experience and your visit to the service center?

• Hi, my camera seems to be stuck in safe mode. i somehow managed to exit the same and took pictures but its once again gone to safe mode and shows none of the pictures i took yesterday when i exited the same mode. how do i retrieve the photos and exit the safe mode

  • Hi, maybe you have installed some applications that make your Samsung Galaxy Camera GC100 become trouble and turn to safe mode automatically. Try to remove some suspected applications that you have downloaded or installed from Google Play Store. If you can not find the applications or the problem still happen, then you should consider to do hard reset or master format with software menu above. The steps can also do at safe mode.

    If you have pictures at your camera, please backup or copy or move the photos and other important data with connect to USB Cable and plug it at your computer, wait several seconds and you can try to find your Samsung Galaxy Camera folder at My Computer or file browser at your PC. You can copy and paste pictures or data to your computer. Other alternative, you can also try to remove the memory card, and read with card reader from your computer.

• How can I check or recharge my internet data? Is there a dial pad or something?

  • Hi, by default you do not have dial pad number for make call at Samsung Galaxy Camera EKGC100, but SMS still available send and received messages. If you would like to recharge credit value of your simcard, then you need to use electronic charge like use bank system or something like that. It is also depend on operator, maybe you can ask them about possibility recharge using text message or SMS.

• help please i have a samsung galaxy camera ek-gc100 i inserted a GLBOE sim card but i cant send a messages but i received a text message from other help please im from philippines

  • Hi, using Camera EK-GC100 should be able to send and receive the SMS message. Please make sure your SMS service center number is correct base by your GSM provider. You can consult with your provider for this situations.

• Hi.

  Why has my 3G stopped working? I have tried several sim cards that work in other products in the camera but it doesn't work.

  • Hi, if you have tried to change with other GSM simcard but the 3G does not work, then you have to check the network setting and make sure your Samsung Galaxy Camera already use 3G / WCDMA preferred or 3G / WCDMA only. If your 3G still can not work, then please try to do hard reset or reformat your Samsung Galaxy Camera to make all setting back to factory default, the factory default will activate the 3G/HSDPA as proffered setting.

• My Samsung Galaxy EKGC100 doesn't restart or Open?

  • Hi, please try to force soft reset your Samsung Galaxy EK GC100 using hardware button combination key at #Option 2 above.

• Hi I have a Samsung Galaxy Camera GC100 when you press power button it starts but freezes at the samsung screen will not power down just keeps going through start up and freezes.I have to take out battery to switch it of.

  • Hi, you can try to force hard reset your Samsung Galaxy Camera GC100 using hardware button combination key with steps at #Option 2 above.