Understanding how to solve problem at NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 with easy steps. Having smartphone with good camera is very interesting. Nokia give solutions for fantastic camera with 41MP using Carl Zeiss optics and also have optical image stabilization. This is the fist Nokia Windows Phone 8 which already have 41MP camera with PureView technology. Using Windows Phone with this NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 will run better because it also have 2 GB RAM, as we know maybe using big camera with many advance feature will need more RAM to run some camera applications.
Main Advantage NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 Specifications:
GSM 3G HSDPA Broadband
GSM 3G HSDPA with 4G LTE (RM-877 & RM-875)
LCD 4.5 inches IPS touchscreen
PureMotion HD+ ClearBlack display
Corning Gorilla Glass 3
Internal Memory 32 GB storage
RAM 2 GB
Main Camera 41 MP (38 MP effective, 7152 x 5368 pixels)
Main Camera with Carl Zeiss optics, optical image stabilization, auto/manual focus, Xenon & LED flash
Processor Dual-core 1.5 GHz Krait
GPU Adreno 225
Operating system Microsoft Windows Phone Black
Battery Li-Ion 2000 mAh (BV-5XW)
What to do to Fix Problem or Recovery NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 hang or not responding or malfunctions or stuck or freezing or bricked ?
This Nokia Lumia 1020 have big 2GB RAM to run more multitasking applications that we can download from Microsoft Windows Market Place. Also because it have 41 megapixel camera resolutions, some user will need more enchantment for good photo result. Some problem come from camera applications for also from other applications that maybe not work correctly at this phone, so it can make the phone become hang or stuck or bricks or blank or frozen or lcd touch screen is not responding. If we get this problem when running application then we should try to force soft reset or force reboot our NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 to clear temporary files or cache. If the phone still get problem, then we need to do hard reset or master format.
How to Soft Reset or Reboot or Restart NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 ?
When playing some game or watch the movie or do some working office document, suddenly the NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 become hang or freeze or the LCD touch screen not responsive, then we need to force soft reset our smartphone. The step to force shutdown or force off NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 by press and hold POWER BUTTON for several second until the phone shutdown by itself, if you see ‘slide down to power of‘, do slide the phone then it will turn off. We need to press Power button again to turn on NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 on again.
How to Master Reset NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 to Factory Default ?
After doing soft reset, maybe our smartphone still have problem or act not normal. Some problem can make the operating system damage and need to be fix by doing hard reset or master format. Please follow this several option step bellow:
#Option 1, How to Hard Reset NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 with Setting Menu:
Please remember to backup your important data before doing the hard reset to factory default, because all data and installed applications will be erased.
#Option 2, How to Hard Reset NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 with Hardware Button Key:
Now we have other option to hard reset or format NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 with hardware key button especially when the phone stuck or can not access to menu :
A. BIG STEP ONE:
B. BIG STEP TWO (this can be done after all BIG STEP ONE finish)
Please remember, you have to follow the step From BIG STEP A until BIG STEP B by sequence.
How to Restore and Reinstall Clean Windows Phone 8 operating system / firmware at NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 ?
Nokia LUMIA 1020 using Microsoft Windows Phone 8 as factory default operating system, so when we have problem with this phone or if we are sure the operating system is damage or broken because of some reason, then we need to do reinstall or restore or reformat with clean and factory default setting Windows Phone operating system or firmware. We need to know that the factory default operating system file source already saved inside NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 ROM, so we do not need to connect our smartphone to any other gadget or computer when we need to reinstall or restore the clean operating system. Just follow the simple step to hard reset above, then the clean factory default Microsoft Windows Phone operating system will be reinstall automatically at NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877. Please remember, doing this step will wipe or erase any important data and installed applications, that is why we should do backup all data at our smartphone before doing hard reset.
How to Unlock or Fix or Bypass or Solutions for NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 forgot password code or security lock screen pattern or pin (lost password)?
When we choose to give more protections for our important data our images or video at this smartphone, sometime we forget about what is the answer of password pin protection. Until now we still do not have alternative step to bypass NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 security protections, the only step that we can do when forgotten our security password protection have to reinstall or hard reset the NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877.
How to Improve Performance NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 to make run more faster?
Usually the problem that make our NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 run slowly, because there are too many applications run together in the background that need more RAM to say in the background. The applications will need to update or working in some situations, this problem will need more processor resource and might make our phone become slowly if there are too many applications like this. Please try to reduce the installed applications, especially that we think it will take a lot of processor resource. Or the other solutions to make our NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 performance back to faster again like new, then we can try to do hard reset or master format.
What is the Secret Code Key for Hard Reset NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877 ?
There is no secret code for doing hard reset or master format NOKIA LUMIA 1020 / Nokia EOS / Nokia 909 / Nokia RM875 / Nokia RM876 / Nokia RM877. Just follow the step above to hard reset is the easy way to do.
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View Comments
Please what do we do when Nokia 909 phone is frozen and won't respond to anything?
Hi, please follow hard reset to reformat your Nokia Lumia 909 operating system to factory default. Because your Nokia 909 is not responding right now, then you have to do hard reset using hardware button combination key like steps at #option 2 above.
i am disappointed what happened with my device after it is being connected to a windows 10 laptop, it automatically shutsdown by itself. nothing displays after all, just the buttons downward are lighting but the screen are totally dead. doing everything the soft reset and hard reset does not work. Leaving it charge to a wall outlet still doesnt power it on. connecting to another pc has no effect. it is now totally unusable.
really need help!!! please!
Hi, if you have done with hard reset process whether #option 1 with menu Setting and #option 2 with hardware button combination key, but the problem still happen, then you have to consult with Nokia authorized service center to check your hardware troubles.