Tips and tricks for troubleshot HUAWEI HONOR 4C and HUAWEI G PLAY MINI. The specification between HUAWEI HONOR 4C vs HUAWEI G PLAY MINI are similar but the body design is have little bit differences. With the same specifications using HiSilicon Kirin 620 processor which produce by Huawei manufacture, also using Android Kitkat version 4.4.2, then make this phone have same steps to hard reset and solving several other problems. This phone have 5 inches LCD screen with Octa Core processor with 1.2 Ghz clock speed.
What is Advantage of HUAWEI HONOR 4C / HUAWEI G PLAY MINI (CHM-U01) Specifications?
Network GSM 3G HSDPA Dual SIM card GSM-GSM
LCD 5 inches
Processor Octa-core 1.2 GHz
Memory Internal 8 GB with 2 GB RAM
External memory microSD slot maximum 32 GB
Main Camera 13 MP, 4208 x 3120 pixels, autofocus, LED flash
Front Camera 5 MP for Video Conference and selfie camera
Operating System Android OS, v4.4.2 (KitKat) can be upgrade to Android Lollipop.
Battery Li-Ion 2550 mAh
How to Fix or Problem Solving for Recovery HUAWEI HONOR 4C / HUAWEI G PLAY MINI(CHM-U01) hang or not responding or malfunctions or stuck or freezing or bricked ?
HUAWEI HONOR 4C / HUAWEI G PLAY MINI use simple impressive user interface which call Emotion UI version 3. We can find all installed applications in the main desktop with several windows depend on how much installed applications that we have already downloaded. There are also some factory default applications from Huawei Honor 4C, but we still can download several other more from Google Play Store like Facebook, Instagram, Twitter, Whatsapp, Blackberry Messenger (BBM), WeChat, Line Messenger, Viber, Skype, Path, Pinterest and many more. But we have to understand that because this phone use Huawei HiSilicon Kirin 620 processor, then maybe some applications are not compatible with HUAWEI HONOR 4C / HUAWEI G PLAY MINI. If we download these applications, then our phone will become hang or stuck or bricks or frozen or boot logo loop. We also can get LCD touch screen not responding when we run some applications. At this situations, we have to force soft reset or force shutdown or force reboot to restart all running applications, delete temporary files and caches. If the problems still happen, then we have to do hard reset or master format. Please note, doing hard reset will erase or wipe any important data, photos, videos, downloaded files and applications. Therefore we always suggest to do backup before doing hard reset.
How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart HUAWEI HONOR 4C / HUAWEI G PLAY MINI (CHM-U01) ?
We need to delete temporary files and caches to make this phone run normally. Usually we can unplug or remove the battery when we need to force soft reset or force shutdown or force reboot HUAWEI HONOR 4C / HUAWEI G PLAY MINI, but unfortunately this phone use non removable battery, so we can not release or unplug the battery when this phone get hang or freeze or stuck or bricks or LCD touch screen not responsive in the middle of running applications. But we can force soft reset or force shutdown HUAWEI HONOR 4C / HUAWEI G PLAY MINI by press and hold POWER button until this phone shutdown automatically. After this phone totally turn off, then we can press and hold POWER button again to turn it on. This process is safe to do anytime we want, because it will not remove any data. If we want to delete temporary files and caches while this phone still work normally, then we can press and hold POWER button until pop-up menu appear, then press Power off / Shutdown / Reboot menu.
#Option 1, Hard Reset HUAWEI HONOR 4C / HUAWEI G PLAY MINI(CHM-U01)with Software Menu :
- Make sure the battery is charge properly
- Turn on HUAWEI HONOR 4C / HUAWEI G PLAY MINI smartphone
- Don’t forget to backup all important data
- Go to menu:Setting > Backup & reset > Factory Data Reset> Reset Phone
- ChooseErase everythingto continue and confirm you ready to do the format HUAWEI HONOR 4C / HUAWEI G PLAY MINI
- The HUAWEI HONOR 4C / HUAWEI G PLAY MINI will continue the step until ready to use in clean factory default.
#Option 2, Hard Reset HUAWEI HONOR 4C / HUAWEI G PLAY MINI(CHM-U01)with Hardware Key Button:
- Please make sure the battery is not empty
- Turn off HUAWEI HONOR 4C / HUAWEI G PLAY MINI
- Press and Hold together:Power Button + Volume Up Buttonfor several seconds
- Follow the menu at LCD screen to continue the hard reset HUAWEI HONOR 4C / HUAWEI G PLAY MINI, useVolume DownorVolume Upbutton to moving, and pressPower Buttonto Ok or Enter or Confirm
#Option 3, Hard Reset HUAWEI HONOR 4C / HUAWEI G PLAY MINI(CHM-U01)with MicroSD card Firmware Update:
- Make sure the battery if fully charge
- Turn off the HUAWEI HONOR 4C / HUAWEI G PLAY MINI
- Remove the MicroSD and connect to computer or PC
- Download firmware from computer browser http://www.huaweidevice.com or http://consumer.huawei.com/
- Choose the HUAWEI HONOR 4C / HUAWEI G PLAY MINI support and download the same version of firmware or update firmware
- Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
- Insert again the MicroSD to HUAWEI HONOR 4C / HUAWEI G PLAY MINI
- Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
- Wait the process of update or reinstall the firmware will be less then 10 minutes.
- You can also update firmware using Updater applications at this phone.
How to Restore and Reinstall Clean Android Operating system / firmware at HUAWEI HONOR 4C / HUAWEI G PLAY MINI (CHM-U01)(Reformat)?
Why we need to reformat or reinstall Android operating system at HUAWEI HONOR 4C / HUAWEI G PLAY MINI? Mostly we need to do this because some applications get crash or bad setting will make our HUAWEI HONOR 4C / HUAWEI G PLAY MINI operating system become corrupt or damaged. We need to know before doing reformat, the clean factory default Android operating system already saved safely inside HUAWEI HONOR 4C / HUAWEI G PLAY MINI ROM or internal memory, therefore we do not need to copy from other source or connect with other device. Just follow simple steps to hard reset above, then clean factory default Android operating system will be reinstall automatically.
How to Unlock or Fix or Bypass or Solutions for HUAWEI HONOR 4C / HUAWEI G PLAY MINI(CHM-U01) forgot password code or security lock screen pattern or pin (lost password)?
How to Improve Performance HUAWEI HONOR 4C / HUAWEI G PLAY MINI(CHM-U01)to make run more faster?
This phone use 64 bit Octa core processor at 1.2 Ghz clock speed, we can run many applications without problems and faster HD Games because it have dedicated GPU (graphic processor unit) Mali T450 GPU. But some users get slowly speed at their HUAWEI HONOR 4C / HUAWEI G PLAY MINI. This problems probably happen because there are too many applications run in the background. We have to know that some applications which run downloaded from Google Play Store will keep run in the background to wait data update or wait some command to run like Games, Chatting, Social Media and many more. All of them will use RAM, if they run together, then HUAWEI HONOR 4C / HUAWEI G PLAY MINI resources will be insufficient and will make this phone run more slowly. Therefore we need to uninstall some not use applications. If we want to make our HUAWEI HONOR 4C / HUAWEI G PLAY MINI performance run faster again like new, then we have to do hard reset or master format.
Is That Any Secret Code for Doing Format HUAWEI HONOR 4C / HUAWEI G PLAY MINI (CHM-U01)?
There is no secret hidden code for HUAWEI HONOR 4C / HUAWEI G PLAY MINI to make it back to factory default. Do the options above to hard reset it.
How to Upgrade or Update HUAWEI HONOR 4C / HUAWEI G PLAY MINI(CHM-U01)to Android Lollipop ?
When the first time HUAWEI HONOR 4C / HUAWEI G PLAY MINI release in the market, the factory default operating system is Android Kitkat version 4.4.2, there are several minor update that we can get from OTA (over the air), but it still Android Kitkat. We know that some of us willing to have latest Android Lollipop update for HUAWEI HONOR 4C / HUAWEI G PLAY MINI, but until we write this information, Huawei still not release official Android Lollipop for HUAWEI HONOR 4C / HUAWEI G PLAY MINI, however the full features still work perfectly with Android Kitkat. Maybe we can find some custom ROM Android Lollipop for HUAWEI HONOR 4C / HUAWEI G PLAY MINI but usually some features will not work using non standard ROM and some wrong steps when upgrading or doing root will make this phone get trouble and can not use anymore, please be careful before doing that.
How to Make HUAWEI HONOR 4C / HUAWEI G PLAY MINI Battery Work More Stronger and Not Fast To Drain ?
The battery is working normally for full one day if we do not install many applications, because some apps will stay to connect with Internet, this conditions will make battery more fast to drain. We have to do some adjustment to help it work more longer. First try to disable all not use connections like GPS or Bluetooth or Wifi. Second, we need to make LCD screen brightness as low as possible when we use it continuously for watch movie or playing games.
hello guys, can i ask help for my honor 4c? my phone is boot loop… can i ask you help me guys… its my only one phone…
Hi, boot loop at your Huawei Honor C can be happen because of applications trouble that make the operating system become damage. At this conditions you need to do hard reset with hardware button combination key or using microSD card. For microSD card, first prepare computer (for more easy access), try to download correct firmware file from Huawei official website, after finish download that file than extract the downloaded file, you will see dload folder, then copy all extracted files included dload folder to (blank) microSD and put that microSD at your Huawei Honor C. Reboot again your phone then wait until firmware reinstall automatically. Please note, all data will be refresh including important data will be remove from your Huawei Honor C.
I want honor cmh-U01 new software
Hi, please find latest operating system or firmware for your Huawei 4C at Huawei Mobile website.
Awesome! I have issues when I answer calls, because I answer it and I don’t get to speak because it cuts, I hope that the 3rd method with a new firmware downloaded from the Huawei web fix this! Thank you very much!
the 3g and mobile data connection of my honor 4c are lossing.
1st i have a strong signal but after a few minutes it will lose
Hi, try to force 3G HSDPA by press from dialpad button *#*#4636#*#*, choose Phone information, and put Set preferred network type to WCDMA only. You also have to make sure you are work at 3G location, near the base stations.
Hello. My honor 4c wont turn on. Only the logo appear when i turn it on. What will i do. Pls help me. Thank u
Hi, please try to reformat or reinstall your Huawei Honor 4C operating system using microSD firmware flash. Please follow #option 3 above. You have to download the firmware first. Follow that steps carefully.
I had upgraded 4c honor from lollipop 360 to marshmallow.after install succesful im stuck in boot loop..the update is not officall ..the update for beta test
Hi, unfortunately we are not recommended to do some custom tweak like root or custom rom installations, because there are many not standard possibilities that may happen during that steps. Please try to re-flash again your Huawei Honor 4C with official firmware or operating system file from Huawei Mobile website and choose the correct type of Huawei smartphone, then follow steps at #option 3 carefully.
I’m facing a issue with my honor 4c. My touch screen is not working it happened after i updated to lollipop. After the update installation it rebooted and stuck at the where we choose the language. I can’t get past it. Since touch is not working. This is not a hardware problem i’m 100 percentage sure. I tried everything i could like hard reset and all nothing seemed to solve the issue. Has anybody got a fix for this?
Hi, if you have done hard reset but still can not work, then you may as Huawei authorize service center for further check.
Hi Admin,
I want to Downgrade Honor-4C (CMH-U01) from Lollipop 5.1.1 to official Kitkat , My Phone still not responding (Stuck on Android Screen) when i press power Key+vol up + vol Down together,
please share solution this problem
Hi, some users has success with downgrade but some did not. Therefore we are recommended you to bring your Huawei Honor 4C to Huawei authorize service center to get proper official firmware.
It is shuting down again and again. Every time I’ve to do the settings. I’ve charged it fully but during it , again shut down. I’ve done factory reset but nothing has happened. What to do
Hi, please follow steps to reformat or reflash your Huawei Honor 4C operating system using microSD simcard like steps at #option 3. Download the correct firmware from Huawei official website and copy to your microSD external simcard. Follow #option 3 steps carefully.
how to downgrade g play mini marshmallow to lollipop? can you help me??
Hi, as far as we know, there are no easy steps to downgrade the OTA upgrade firmware for your Huawei Honor 4C. But you should try to consult with Huawei authorize service center for further information.
Hiiii.
I updated my phone (honor 4c) to android 6
And it’s memory get full without any reason just the time make it full !!!!
How can i fix it’s problem
My buil number is c185b650
Hi, the free internal memory maybe become different when we upgrade with other firmware version, because each version have their own total file size and maybe also different factory default applications.
hey my phone is stuck in rescue mode please hepl
Hi, maybe you should try to do hard reset using MicroSD external card like steps at #option 3 above. You have to download the correct ROM first from Huawei mobile official website.
I Tried *#*#4636#*#* this number for phone information but i am not getting phone information can you help me to get that information.
Hi, you can try to change 3G / 4G from menu Setting > Network from your Huawei Honor 4C.
how do i downgrade my huwai honor 4c from marshmello to kitkat 4.4.2 directly i upgraded it to marshmello but i am having some storage issue and i want to downgrade back to default version i.e. Kitkat
Hi, unfortunately we can not downgrade with simple steps as OTA upgrade. Because there are some setting and applications which already upgraded to newer version. However, as far as you use official firmware, then your Huawei Honor 4C should get some improvement at new firmware. If you are thinking not work properly, then we suggest to do hard reset to reformat and refresh all installed application to work with new operating system version.
hello everytime I try to update my phone via memory card its saying software error bit I downloaded the latest software for my honor 4c
Hi, if you are trying to upgrade to newest version for Huawei Honor 4C, please make sure you are download from Huawei Mobile website and choose the correct version. Put it at memory card and follow steps above to reformat, because they have same steps.
huawei honor 4c
The user’s data partition can no longer be used. Please choose an action
1- Backup
2- Factory data reset
3- Restart
Hi, please choose Factory data reset, but your phone will reformat to factory default and all data may removed or wiped from Huawei Honor 4C.
Good Day! My question is why my Honor 4C’s red light blink do not appear when it is low battery ?
Hi, we are not sure about red light. But if you are sure that light used to turn on but now not work. Then maybe you have to consider doing hard reset using menu Setting with steps at #option 1. Please do not forget to backup all important data before doing hard reset.
Hi , i’m searching for update to android 6 for huawei-chc-u01 c186b067 , firemware & can you tell me how will i do it
Hi, first you can try check at OTA (over the air). If the official firmware update is not ready, then you have to wait until Huawei release official firmware for Huawei Honor 4c.
I officially update my honor 4c c185b310 to Lollipop but after that my touch screen is totally disabled kindly give me suggestion i am in great trouble because i did hard factory reset and did restart mant times. please help me to figure it out.
Hi, if you have done hard reset but the problems still not go away, then please consult with Huawei authorized service center, because maybe your phone get some trouble with installed operating system or you need to use different official firmware.
i need help about honor 4c. the problem is when i am using hand free and internet is on so google voice application is automatically open and disturb me i am vary disturb because when i used hand free during call same problem i faced. even i delete his google voice app but still facing this problem. plz any body help me to save this problem
Hi, please try to disable Google voice from menu Setting. I think it will not automatically on unless you’ve ever activated that options before. If still can not fix, then hard reset or master format is the other solutions to consider and make your Huawei Honor 4C back to factory default setting again.
after my honor 4c drain it’s battery, then after charging it then reach to 100% i open it
it says Emergency Data
i try to format the phone but
the screen keep on Emergency data what should i do now?
Hi, please try to do hard reset using microSD firmware like steps at #option 3 above. Please follow some steps carefully and it will reformat your Huawei Honor 4C to factory default. But you also have to make sure your battery is not corrupt and already have 100% capacity, because if your process not finish or phone off in the middle of firmware flash, then your Huawei Honor 4C will get troubles or brick.
Hi there, my phone honor 4c is stuck at the “EmergencyData” message “The user data partition cannot be used again, please select Backup/Factory Reset/Reboot”. It boots up, then restarts, and this message shows up. Forever.
I obviously tried all three choices but none of them works. What should i do?
Hi, perhaps your operating system file sources get some troubles. Therefore your Huawei Honor 4C can not boot normally or can not reformat to factory default. Please consult with Huawei authorized service center for further check.
hey,, i dont understand my problem may b
battery died during installation. its only stuck and screen goes white. i cant update and give firmware. whatever method i trying its goes white …what should i do now?
Hi, usually the battery problems will make your Huawei Honor 4C can not turn on or always off. However, the white screen problems usually comes from other possibilities such as operating system / software problems or hardware trouble. Because you have done any method of hard reset but still can not fix then you should bring your Huawei Honor 4C to authorized service center for further help.
My honor 4c get stuck while watching videos and the touch screen doesn’t respond. It’s also causing the charging issues while charging, it stops again and again. I tried different chargers but result is same. During Charging, it slows the charging speed. Sometimes it stays on the same charging percentage and don’t go up.
Please help me.
Hi, first we suggest to reformat or hard reset your Huawei Honor 4C operatng system to factory default like steps at #option 1 above using menu Setting, because your phone still can work normally. If after reformat the charging problems is not fix, then we suspect the battery get some troubles, please check at Huawei authorized service center.
Hello , my phone was bricked and not have any software installed even recovery , so i can’t reset it with reset ethou (volume up+power) but i’ve unlocked it’s bootloader and flashed it with pc and it stucks at bootloop, can you help me?
Hi, it seems that your Huawei Honor has been tweak with custom procedure, therefore maybe some not standard problem may be happen. Please ask help at Huawei authorized service center.