Tips and tricks for solving ASUS ZENFONE 5 problems. The ASUS ZENFONE 5 have model name A500CG and A501CG, the different between that model is the process clock speed, but not to much different. ASUS ZENFONE 5 have 5 inches LCD screen with IPS and coated with Gorilla Glass 3 protection. How big is the ASUS ZENFONE 5 camera? 8 megapixel is quite good for taking daily image for documentations. ASUS ZENFONE 5 have dual sim card GSM which active together while standby. So we can received second simcard while we are make a phone-call at first simcard.
What is the different between ASUS ZENFONE 5 (A500CG/A501CG) VS ASUS ZENFONE 5 LITE (A502CG) ?
Mostly between these two kind of phone has similar specifications, but ASUS ZENFONE 5 LITE only available with 1 GB RAM while ASUS ZENFONE 5 without LITE have 2 GB RAM options. In our opinion, RAM will very important for some kind of users, but for average users, having 1 GB RAM already big enough. The other differences is processor type and some other more.
What is Advantage of ASUS ZENFONE 5 Specifications:
GSM Dual Sim On Together (GSM-GSM)
LCD 5 inches with Gorilla Glass 3
Internal memory 8GB or 16GB
RAM 1GB for ASUS ZENFONE 5 A501
RAM 2GB for ASUS ZENFONE 5 A500
External memory microSD, up to 64 GB
Main Camera 8 MP, 3264 x 2448 pixels, autofocus, LED flash
Processor Intel Atom Z2580 Dual-Core with 2×2 Hyper-Threading Technology
Operating system Android OS, v4.3 (Jelly Bean), upgradable to v4.4.2 (KitKat)
Battery Li-Po 2110 mAh
How to Fix or Problem Solving for Recovery ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) hang or not responding or malfunctions or stuck or freezing or bricked ?
The 5 inches smartphone with Android operating system will make ASUS ZENFONE 5 user download many applications from Google Play Store, because this phone is good for playing game, entertainment or doing daily office working activity. But please remember, maybe some applications not created with good code or some applications also not compatible with ASUS ZENFONE 5 hardware such as processor INTEL or other hardware specifications. The ASUS ZENFONE 5 will become trouble like hang or stuck or bricks or frozen or boot loop or broken or LCD touch screen not responding. In this situations, we should do force soft reset or force reboot ASUS ZENFONE 5 for deleting temporary files or file caches. If the phone still have same problems, than we should do hard reset or master format. Please always backup all important data before doing hard reset, because all data will be wipe or removed when we do hard reset.
Some users also get problems with crash at ASUS ZENFONE 5 while they play games or other similar applications, this is also could happen become the incompatibility of that applications to ASUS ZENFONE 5 processor or hardware, but do not worry because the many applications running well in this phone like Facebook, Twitter, Instagram, BBM (Blackberry Messenger) and many games and other applications as well. If we get crash problem after install an applications, please try to soft reset and run that application again, otherwise we should remove that applications to make our ASUS ZENFONE 5 run normally again.
How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) ?
What should we do when ASUS ZENFONE 5 freeze or stuck or hang in the middle of playing games or run application? We should have to force soft reset or force restart this phone. Since ASUS ZENFONE 5 battery is non removable, then we can not force soft reset by open the battery. But do not worry, because we still can force reboot ASUS ZENFONE 5 by press and hold about 10-15 seconds the POWER button until the phone turn off by itself. The other alternative to soft reset or reboot when the phone LCD still work and response with our finger touch, then press and hold POWER button less then 3 seconds then the pop-up menu will appear for Restart / Reboot ASUS ZENFONE 5. This process of soft reset will not remove any important data.
#Option 1, Hard Reset ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) with Software Menu :
#Option 2, Hard Reset ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) with Hardware Key Button:
How to Restore and Reinstall Clean Android Operating system / firmware at ASUS ZENFONE 5 (reformat)?
When the first time ASUS ZENFONE 5 go to market, the default operating system is Android Jelly Bean. We should have to know, that the clean factory default Android operating system file source is already saved inside ASUS ZENFONE 5 ROM. We do not need to use any computer or download anything when our ASUS ZENFONE 5 OS get trouble or work not normal. We can do reinstall or restore clean factory default Android operating system using hard reset or master format above, then the source file will be reinstall or restore by itself. Please becareful, because this process is the same with hard reset, then all data will be wipe or deleted.
How to Unlock or Fix or Bypass or Solutions for ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) forgot password code or security lock screen pattern or pin (lost password)?
We better give more protection for our smartphone, so when the phone away with us, nobody can read our important data. Therefore we should give screen lock protection, we can choose whether use screen lock pattern or password pin protections. The problem happen when we can not open the security protection because we forget the answer. What should we do to unlock forgot security protection at ASUS ZENFONE 5? Do not worry, because Android have simple solutions to bypass or unlock forgotten security screen lock pattern or password pin protection using Google account or Gmail account that we already Sign-in when we activate or use ASUS ZENFONE 5 at the first time. This is the steps, please try to give several time wrong answer continuously, after the phone will freeze or locked for 30 seconds. At this time we will find the Forgot Password / Pattern button to help us open the forgotten security protection using Google account or Gmail account. If we can not access Gmail account at this phone, then we should have to do hard reset with hardware button at Option #2 above.
How to Improve Performance ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) to make run more faster?
How fast the speed of ASUS ZENFONE 5? The ASUS ZENFONE 5 use Dual-Core 2×2 Hypre-Threated processor, so we do not have to worry about the speed especially when doing daily activity such as chatting, email, browsing, playing games, watch movie and something like that. Some user have trouble with slow speed when use ASUS ZENFONE 5. As far as we know, this situations happen because there are too many applications run in the background together. As we know when we install some applications from Google Play store, sometime that applications will keep run in the background to wait some command or update Internet data without any notifications. That applications need some memory RAM and processor resources. If too many background applications run together, then the ASUS ZENFONE 5 will become slowly. Try to uninstall some not use applications. If we want to make the ASUS ZENFONE 5 performance speed run faster again like new, then we have to do hard reset or master format. After that we should setup again from beginning.
Is That Any Secret Code for Doing Format ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) ?
There is no secret hidden code for ASUS ZENFONE 5 to make it back to factory default. Do the options above to hard reset it.
Problem with ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) Disappear or Remove Google Play Store after Hard Reset, How to Install Google Play Store at ASUS ZENFONE 5 ?
Basically there are several type of operating system that are release for several market, the Asus Zenfone family for China release will not have Google Play Store because they have their own applications store for Android Asus Zenfone. Usually the Asus Zenfone for outside China will ship with Google Play Store by default. However, this problems become problem for anyone who need to download applications from Google Play Store. There are several options, one is doing root and install the Google Play Store from recovery mode but this steps is risky because it will remove the warranty and some wrong steps can make our ASUS ZENFONE 5 become trouble and can not work properly anymore. The seconds options is using other Google Play Store similar applications like Moboginie Market Store from http://www.mobogenie.com and download the APK file to your smartphone, after that run it to install the Moboginie Applications Store.
How to Improve Battery Life Longer of ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) For Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?
Tips for make extent battery life at ASUS ZENFONE 5. With 2110 mAh battery capacity using 5 inches LCD screen will make the battery can not lasting longer, some users need more then 2 times a day for charging their battery. Please do several ways to save battery life of ASUS ZENFONE 5.
Please note, ASUS ZENFONE 5 battery has life time performance. Usually the battery performance hardware will reduce after we use more then two years. We have to consider replace with ASUS ZENFONE 5 original battery at Asus authorized service center because the battery is not removable. Can we replace it by ourselves? Yes, there are several video tutorial for ASUS ZENFONE 5 battery replacement. But there are also many not original battery on the marketplace. Using non original battery will hurt our ASUS ZENFONE 5 or also the battery life will be short. We always suggest to buy original battery and replace on Asus authorized service center.
How to Fix Camera Problems at ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) ?
Why our ASUS ZENFONE 5 camera applications can not start or shoot with blank black screen? Mostly this problems happen because your ASUS ZENFONE 5 camera applications damaged. We can make sure with 2 steps, first try to install 3th party additional applications from Google Play Store like Google Camera or Open Camera or Camera 360 all of them free. Try to capture images with that applications. If that camera apps still not work, then try to use second steps that you have to try doing hard reset to reformat the operating system into factory default and also the camera factory default applications.
This is Android smartphone, therefore Google account is one of important login to make this phone work will full services. However, sometime we want to remove Google Account at ASUS ZENFONE 5, please follow this steps:
When we want to give this phone to someone else, we suggest to remove all data including Google account. If we want to remove or wipe or erase or clean all data from ASUS ZENFONE 5, then please try to do hard reset either using menu Setting with clean data files like steps at #option 1 above or use hardware button combination key like steps at #option 2 above.
Using protection is recommended to secure all data at our ASUS ZENFONE 5, but some users get troubles when they want to process hard reset or master format, because ASUS ZENFONE 5 keep ask the passcode or password to bypass. If we get this problems, we suggest to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat ASUS ZENFONE 5 without ask any authentications or passcode.
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Hello sir... please tell me ..how to turn off notifications of gmail which pop ups on UI ...first I was not getting this notifications...but by mistake my brother activated....and now I don't know how to off it....please tell me sir....thank you
Hi, as far as we know there is no default popup notification when your Gmail get new message arrive, unless you ever download some 3th party applications for this setting, please find out that applications or uninstall suspected applications from your applications list. However, if we miss some default setting, hopefully some other users can give the answer. The other possibility you are not use default Gmail applications for download Gmail email, so you should see the setting at your non default Gmail email client for stop the pop-up notification setting.
my zenfone 5 is getting hanged while using i have bought it yesterday only haven't installed any apps what should i do now ??
Hi, you should try to reformat or hard reset your Asus Zenfone 5 for back to factory default. And please try again to use your Asus Zenfone without any Google account, just try to browse Internet or doing several work, if everything fine, then continue to sign in with your Gmail account and use it for some hours, if everything still fine, then please try download new applications from Google Play Store if you need that. Mostly your hanging problems happen because applications crash. If your Asus Zenfone 5 still get hang after hard reset (before install Gmail account), then you should bring your phone to Asus authorize service center for further test.
hi i update new firmware (ASUS ZenFone 5(T00F/T00J) software Image: V2.20.40.13 for WW SKU only) & update failed after i do wipe partition after that my mobile is not working.
i try many time factory reset but error found .
Plz help me......
Hi, some users also have trouble with update firmware at Asus Zenfone 5. In your case maybe the updated process has interrupted and make corrupted firmware, please consult it with nearest Asus authorize service center.
When I do hard reset with (power+volume up).It doesn't appear CSC MODE. And it said that only long press power button to restart.Try to hard reset many time and also same,please help.
Only show CSC MODE,no android logo appear.
Actually I need to do hard reset because of ;
During the call and when I turn on the speaker,I can heard what they said clearly,but when I talked they can't hear me.Is it the software or the hardware issue?Please help,thanks.
Hi, first you need to try hard reset or reformat Asus Zefone 5 using menu setting with steps at #Option 1 above. If using software menu not work, usually at this situations, you can not boot properly or LCD touch screen not responsive. You need to do hard reset with hardware button combination key at Asus Zenfone 5 using #Option 2 steps above, please try again to press Power Button + Volume Up until menu appear. You need to try doing this steps several time until success. However, this steps may not always work for some specific phone or Rooted Asus Zenfone. You may consult this problem with nearest Asus authorize service center.
If you already success to hard reset, then you can try again to make a phone call, to make sure your Asus Zenfone 5 speaker problems come from hardware or software problems.
Hi i recently purchased asus zenphone 5 it is working fine the only problem i m facing network singnals keep on changing between 2g and 3g please tell me how can i active 3g mode only. And please tell does this phone supports otg if yes then which otg will be perfect buy?
Hi, you can set your Asus Zenfone 5 to 3G only using menu setting: Setting Menu > More > Mobile Network. You also can use applications to activate 2G or 3G only for your Asus Zenfone 5 using applications from Google Play Store, there are some apps that you can try like 2G-3G On/Off or something like that. You can also can use dial number *#*#4636#*#* to see phone Information and choose GSM only but we never use this setting to make 2G only, we always make it WCDMA preferred.
There are many probs after upgrading to kit Kat in zenfone 5P like poor ram management etc .
The other problem from which I m suffering is that the apps on my SD card are not working.(I don't think it happened because of update
Hi, if you get many trouble after upgrade your Asus Zenfone 5 to Android Kitkat, then we suggest you to do hard reset or reformat, so you phone will clean all old data and installed applications. After finish reformat, then your phone will be installed with latest operating system and factory default installed applications and setting.
My Asus Zenfone 5 LTE (A500KL) ww version, why my preferred network type not showing LTE option, Only WCDMA , GSM and GSM/WCDMA. ?
Hi, you should choose at network option LTE (preferred)/WCDMA/GSM option is your phone have LTE support connection.
Will I lose all cell phone contacts?
Hi, basically if you do hard reset, all important data including cell phone contact will be remove or wipe from your Asus Zenfone 5. But if your phone already connected and sync with Google account, then your contact already syncronize to Google server. Please check from computer web browser and open https://www.google.com/contacts/
You can find all your contact data at that page, and if everything already sync, then you can do hard reset your Asus Zenfone 5 and after hard reset finish, please continue to login again with the same Google account to get contact data back to your phone automatically.
Hi! my zenfone 5 is taking too long to shut down... and some applications, even the simple ones like the gallery hangs .. what should I do? I've also performed hard reset on it.. thank you
Hi, usually after doing hard reset, all setting and installed applications will be recover back to factory default. So your long shutdown should back to normal again. Please try to hard reset again one more time, and do not login to any Google account, after that use your phone for several hours to make sure the shutdown back to normal or not. Because if this problems comes from your installed applications, usually some applications automatically backed up to Google cloud server, and will be restore to your phone automatically if after hard reset and using the same login account. That is why we try to not log in with any account to test your phone without any additional installation applications.
hai i'am using zenfone 5, after follow the #options2 and done it, it is normal to with a long time to load/installing, it's still stuck for a long time at the asus logo, event i try it many time... any help???
Hi, if you Asus Zenfone 5 already get hardware problems or if you ever try to do some non standard tweak like ROOT or install custom ROM, then the hard reset using hardware button at #Option 2 will not always work. Make sure you still use standard factory default operating system, then you can try to do hard reset again like #Option 2 above carefully. At normal situations, hard reset will not take more then 5 minutes.