Tips and tricks for solving ASUS ZENFONE 5 problems. The ASUS ZENFONE 5 have model name A500CG and A501CG, the different between that model is the process clock speed, but not to much different. ASUS ZENFONE 5 have 5 inches LCD screen with IPS and coated with Gorilla Glass 3 protection. How big is the ASUS ZENFONE 5 camera? 8 megapixel is quite good for taking daily image for documentations. ASUS ZENFONE 5 have dual sim card GSM which active together while standby. So we can received second simcard while we are make a phone-call at first simcard.
What is the different between ASUS ZENFONE 5 (A500CG/A501CG) VS ASUS ZENFONE 5 LITE (A502CG) ?
Mostly between these two kind of phone has similar specifications, but ASUS ZENFONE 5 LITE only available with 1 GB RAM while ASUS ZENFONE 5 without LITE have 2 GB RAM options. In our opinion, RAM will very important for some kind of users, but for average users, having 1 GB RAM already big enough. The other differences is processor type and some other more.
What is Advantage of ASUS ZENFONE 5 Specifications:
GSM Dual Sim On Together (GSM-GSM)
LCD 5 inches with Gorilla Glass 3
Internal memory 8GB or 16GB
RAM 1GB for ASUS ZENFONE 5 A501
RAM 2GB for ASUS ZENFONE 5 A500
External memory microSD, up to 64 GB
Main Camera 8 MP, 3264 x 2448 pixels, autofocus, LED flash
Processor Intel Atom Z2580 Dual-Core with 2×2 Hyper-Threading Technology
Operating system Android OS, v4.3 (Jelly Bean), upgradable to v4.4.2 (KitKat)
Battery Li-Po 2110 mAh
How to Fix or Problem Solving for Recovery ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) hang or not responding or malfunctions or stuck or freezing or bricked ?
The 5 inches smartphone with Android operating system will make ASUS ZENFONE 5 user download many applications from Google Play Store, because this phone is good for playing game, entertainment or doing daily office working activity. But please remember, maybe some applications not created with good code or some applications also not compatible with ASUS ZENFONE 5 hardware such as processor INTEL or other hardware specifications. The ASUS ZENFONE 5 will become trouble like hang or stuck or bricks or frozen or boot loop or broken or LCD touch screen not responding. In this situations, we should do force soft reset or force reboot ASUS ZENFONE 5 for deleting temporary files or file caches. If the phone still have same problems, than we should do hard reset or master format. Please always backup all important data before doing hard reset, because all data will be wipe or removed when we do hard reset.
Some users also get problems with crash at ASUS ZENFONE 5 while they play games or other similar applications, this is also could happen become the incompatibility of that applications to ASUS ZENFONE 5 processor or hardware, but do not worry because the many applications running well in this phone like Facebook, Twitter, Instagram, BBM (Blackberry Messenger) and many games and other applications as well. If we get crash problem after install an applications, please try to soft reset and run that application again, otherwise we should remove that applications to make our ASUS ZENFONE 5 run normally again.
How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) ?
What should we do when ASUS ZENFONE 5 freeze or stuck or hang in the middle of playing games or run application? We should have to force soft reset or force restart this phone. Since ASUS ZENFONE 5 battery is non removable, then we can not force soft reset by open the battery. But do not worry, because we still can force reboot ASUS ZENFONE 5 by press and hold about 10-15 seconds the POWER button until the phone turn off by itself. The other alternative to soft reset or reboot when the phone LCD still work and response with our finger touch, then press and hold POWER button less then 3 seconds then the pop-up menu will appear for Restart / Reboot ASUS ZENFONE 5. This process of soft reset will not remove any important data.
#Option 1, Hard Reset ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) with Software Menu :
#Option 2, Hard Reset ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) with Hardware Key Button:
How to Restore and Reinstall Clean Android Operating system / firmware at ASUS ZENFONE 5 (reformat)?
When the first time ASUS ZENFONE 5 go to market, the default operating system is Android Jelly Bean. We should have to know, that the clean factory default Android operating system file source is already saved inside ASUS ZENFONE 5 ROM. We do not need to use any computer or download anything when our ASUS ZENFONE 5 OS get trouble or work not normal. We can do reinstall or restore clean factory default Android operating system using hard reset or master format above, then the source file will be reinstall or restore by itself. Please becareful, because this process is the same with hard reset, then all data will be wipe or deleted.
How to Unlock or Fix or Bypass or Solutions for ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) forgot password code or security lock screen pattern or pin (lost password)?
We better give more protection for our smartphone, so when the phone away with us, nobody can read our important data. Therefore we should give screen lock protection, we can choose whether use screen lock pattern or password pin protections. The problem happen when we can not open the security protection because we forget the answer. What should we do to unlock forgot security protection at ASUS ZENFONE 5? Do not worry, because Android have simple solutions to bypass or unlock forgotten security screen lock pattern or password pin protection using Google account or Gmail account that we already Sign-in when we activate or use ASUS ZENFONE 5 at the first time. This is the steps, please try to give several time wrong answer continuously, after the phone will freeze or locked for 30 seconds. At this time we will find the Forgot Password / Pattern button to help us open the forgotten security protection using Google account or Gmail account. If we can not access Gmail account at this phone, then we should have to do hard reset with hardware button at Option #2 above.
How to Improve Performance ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) to make run more faster?
How fast the speed of ASUS ZENFONE 5? The ASUS ZENFONE 5 use Dual-Core 2×2 Hypre-Threated processor, so we do not have to worry about the speed especially when doing daily activity such as chatting, email, browsing, playing games, watch movie and something like that. Some user have trouble with slow speed when use ASUS ZENFONE 5. As far as we know, this situations happen because there are too many applications run in the background together. As we know when we install some applications from Google Play store, sometime that applications will keep run in the background to wait some command or update Internet data without any notifications. That applications need some memory RAM and processor resources. If too many background applications run together, then the ASUS ZENFONE 5 will become slowly. Try to uninstall some not use applications. If we want to make the ASUS ZENFONE 5 performance speed run faster again like new, then we have to do hard reset or master format. After that we should setup again from beginning.
Is That Any Secret Code for Doing Format ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) ?
There is no secret hidden code for ASUS ZENFONE 5 to make it back to factory default. Do the options above to hard reset it.
Problem with ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) Disappear or Remove Google Play Store after Hard Reset, How to Install Google Play Store at ASUS ZENFONE 5 ?
Basically there are several type of operating system that are release for several market, the Asus Zenfone family for China release will not have Google Play Store because they have their own applications store for Android Asus Zenfone. Usually the Asus Zenfone for outside China will ship with Google Play Store by default. However, this problems become problem for anyone who need to download applications from Google Play Store. There are several options, one is doing root and install the Google Play Store from recovery mode but this steps is risky because it will remove the warranty and some wrong steps can make our ASUS ZENFONE 5 become trouble and can not work properly anymore. The seconds options is using other Google Play Store similar applications like Moboginie Market Store from http://www.mobogenie.com and download the APK file to your smartphone, after that run it to install the Moboginie Applications Store.
How to Improve Battery Life Longer of ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) For Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?
Tips for make extent battery life at ASUS ZENFONE 5. With 2110 mAh battery capacity using 5 inches LCD screen will make the battery can not lasting longer, some users need more then 2 times a day for charging their battery. Please do several ways to save battery life of ASUS ZENFONE 5.
Please note, ASUS ZENFONE 5 battery has life time performance. Usually the battery performance hardware will reduce after we use more then two years. We have to consider replace with ASUS ZENFONE 5 original battery at Asus authorized service center because the battery is not removable. Can we replace it by ourselves? Yes, there are several video tutorial for ASUS ZENFONE 5 battery replacement. But there are also many not original battery on the marketplace. Using non original battery will hurt our ASUS ZENFONE 5 or also the battery life will be short. We always suggest to buy original battery and replace on Asus authorized service center.
How to Fix Camera Problems at ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) ?
Why our ASUS ZENFONE 5 camera applications can not start or shoot with blank black screen? Mostly this problems happen because your ASUS ZENFONE 5 camera applications damaged. We can make sure with 2 steps, first try to install 3th party additional applications from Google Play Store like Google Camera or Open Camera or Camera 360 all of them free. Try to capture images with that applications. If that camera apps still not work, then try to use second steps that you have to try doing hard reset to reformat the operating system into factory default and also the camera factory default applications.
This is Android smartphone, therefore Google account is one of important login to make this phone work will full services. However, sometime we want to remove Google Account at ASUS ZENFONE 5, please follow this steps:
When we want to give this phone to someone else, we suggest to remove all data including Google account. If we want to remove or wipe or erase or clean all data from ASUS ZENFONE 5, then please try to do hard reset either using menu Setting with clean data files like steps at #option 1 above or use hardware button combination key like steps at #option 2 above.
Using protection is recommended to secure all data at our ASUS ZENFONE 5, but some users get troubles when they want to process hard reset or master format, because ASUS ZENFONE 5 keep ask the passcode or password to bypass. If we get this problems, we suggest to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat ASUS ZENFONE 5 without ask any authentications or passcode.
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Hello i just want to ask, i reset 3 times my asus zenfone 5 but still my apps keeps refreshing itself. When I'm using it, suddenly it refreshes itself.
It sucks because all of my loads in different sites were lost. Please help me thank you
Hi, doing reset only restart installed applications, not always fix the problems. Maybe you have to uninstall some of them, or better to consider doing hard reset or master format to reinstall Asus Zenfone 5 operating system to factory default.
hi, my zenfone 5 cannot go to droitboot or fast boot. After i turns on, it only showing the USB logo button, no Asus logo, no android, none. the first time screen is only usb logo.
I tried the power + volume up, but the results is still the same; no fastboot, no droidbot, nothing.
any advice?
Hi, perhaps your Asus Zenfone 5 already get custom rom tweak or rooted, then some non standard problems can happen. Please consult this problems at Asus authorize service center.
Hello i just want to ask, i reset 3 times my asus zenfone 5 but still my apps keeps refreshing itself. When I’m using it, suddenly it refreshes itself.
It sucks because all of my loads in different sites were lost. Please help me thank you. I hope that you will.help me thankyousomuch.
Hi, maybe your Asus Zenfone 5 restore back cloud backup from Google server. Please reformat or hard reset your phone again, then after your Asus Zenfone 5 can start from beginning again, then please try to not login with previous account, then try to use your phone again and make sure your trouble not happen again.
Hi, I have backup my phone and then did factory reset . Now when I try to restore the backup files it's asking for a password.... but I don't remember putting any password and have tried all the password that came to my mind but it's not working...can someone plz help...
Hi, please update your Asus backup applications from Google Play Store, then please restore again previous backup.
my asus after going to sleep doesnot unlock using the power button.
i press the power button for 15 seconds it fully powers down .
and then i power it up again .
it works for a while and then the same problem exists
the same thing happens in safe mode also
reset done but problem persists.
this started after i updated to kikat bridge version
Hi, maybe some of your installed applications get trouble and make your Asus Zenfone 5 hang. Please restart again your Asus Zenfone 5, then after it start please do hard reset with software menu setting because your phone hang again. If still can not work, then please hard reset using hardware button combination key.
hi, im experiencing the same thing. I did factory reset but my zen phone 5 wont still charge. i tried using a different charger as what you suggested but i still cant charge if my phone is turned on. it would only charge when its off.
Hi, it is strange to know that your Asus Zenfone 5 only can charge when it is off. Maybe you need to get further hardware check to make sure everything fine at your phone. But mostly your problems will fix after you do hard reset.
hi im having bootlog problem ive try buton resest factory recover and nothing work coul you please hepl me
Hi, if your Asus Zenfone 5 boot loop problems comes from applications or operating system damage, then it will reformat with fresh factory default from Zenfone 5 ROM, please remove all simcard and do hard reset again with hardware button combination key. However, if after doing reformat the boot loop problems still happen, then maybe your hardware get trouble and need to check at Asus authorize service center.
Hi i brought asus zenfone a501cg, I have a problem in switch on. One day i install root file, and uninstall it. Then i have a problem, If switch on the phone it loading for some many hours, but not switch on. what i can do for it.......... I do not have any asus service center in my surrounding......... So please help me.......
Hi, unfortunately we can not give good idea for non standard tweak of Asus Zenfone 5 or rooted, because there are some not standard possibilities that may happen because of that. However, you can try to reformat with hardware button combination key or if still not work then you have to find good 3th party service center to fix your Zenfone 5 problmes if you can not find nearest Asus authorize service center.
my ASUS Zenfone 5 rooted and having Philz recovery is stuck on boot loop and not starting. Unable to connect to PC because the phone is switching on/off on pressing and holding power button. (It displays USB icon and Intel icon within seconds and switches off. Tried recovery of saved CWM and factory reset through Philz recovery and on completion of same and Rebooting, it does not come on. I understand that my warranty is lost. 0nly six months old). Any body can please help me.
Maxwell. Mumbai
Hi, unfortunately we can not give good answer for rooted or custom rom Asus Zenfone 5 because there are many non standard possibilities that can be happen at your phone. Please consult with previous community that give you steps to root or install recovery, hopefully they can give good advice to solve problems at your Asus Zenfone 5.
hi..
i have Asus Zenfone 5 from 8 months ..
it was good working with one sim ...i inserted sim 2 .. sunddenly popup saying sim 2 not installed ..
if restart the phone ..both will normal after some time again same problem ... even i replaced the sim & dose factory reset .... But same problem ,,,
pls help ......
Hi, please try to use different simcard for your sim 2 slot at your Asus Zenfone 5, please try to not use or replace to other slot with the same trouble maker new simcard that make trouble because we suspect the problem happen at your new second simcard. But if it still not work then we suggest to do hard reset just to make sure everything formatted well. But do not forget to backup any important data at your Asus Zenfone 5 either at microSD external card or using Asus Backup applications that you can download at Google Play Store to restore back again after finish hard reset.