Tips and tricks for solving ASUS ZENFONE 5 problems. The ASUS ZENFONE 5 have model name A500CG and A501CG, the different between that model is the process clock speed, but not to much different. ASUS ZENFONE 5 have 5 inches LCD screen with IPS and coated with Gorilla Glass 3 protection. How big is the ASUS ZENFONE 5 camera? 8 megapixel is quite good for taking daily image for documentations. ASUS ZENFONE 5 have dual sim card GSM which active together while standby. So we can received second simcard while we are make a phone-call at first simcard.
What is the different between ASUS ZENFONE 5 (A500CG/A501CG) VS ASUS ZENFONE 5 LITE (A502CG) ?
Mostly between these two kind of phone has similar specifications, but ASUS ZENFONE 5 LITE only available with 1 GB RAM while ASUS ZENFONE 5 without LITE have 2 GB RAM options. In our opinion, RAM will very important for some kind of users, but for average users, having 1 GB RAM already big enough. The other differences is processor type and some other more.
What is Advantage of ASUS ZENFONE 5 Specifications:
GSM Dual Sim On Together (GSM-GSM)
LCD 5 inches with Gorilla Glass 3
Internal memory 8GB or 16GB
RAM 1GB for ASUS ZENFONE 5 A501
RAM 2GB for ASUS ZENFONE 5 A500
External memory microSD, up to 64 GB
Main Camera 8 MP, 3264 x 2448 pixels, autofocus, LED flash
Processor Intel Atom Z2580 Dual-Core with 2×2 Hyper-Threading Technology
Operating system Android OS, v4.3 (Jelly Bean), upgradable to v4.4.2 (KitKat)
Battery Li-Po 2110 mAh
How to Fix or Problem Solving for Recovery ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) hang or not responding or malfunctions or stuck or freezing or bricked ?
The 5 inches smartphone with Android operating system will make ASUS ZENFONE 5 user download many applications from Google Play Store, because this phone is good for playing game, entertainment or doing daily office working activity. But please remember, maybe some applications not created with good code or some applications also not compatible with ASUS ZENFONE 5 hardware such as processor INTEL or other hardware specifications. The ASUS ZENFONE 5 will become trouble like hang or stuck or bricks or frozen or boot loop or broken or LCD touch screen not responding. In this situations, we should do force soft reset or force reboot ASUS ZENFONE 5 for deleting temporary files or file caches. If the phone still have same problems, than we should do hard reset or master format. Please always backup all important data before doing hard reset, because all data will be wipe or removed when we do hard reset.
Some users also get problems with crash at ASUS ZENFONE 5 while they play games or other similar applications, this is also could happen become the incompatibility of that applications to ASUS ZENFONE 5 processor or hardware, but do not worry because the many applications running well in this phone like Facebook, Twitter, Instagram, BBM (Blackberry Messenger) and many games and other applications as well. If we get crash problem after install an applications, please try to soft reset and run that application again, otherwise we should remove that applications to make our ASUS ZENFONE 5 run normally again.
How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) ?
What should we do when ASUS ZENFONE 5 freeze or stuck or hang in the middle of playing games or run application? We should have to force soft reset or force restart this phone. Since ASUS ZENFONE 5 battery is non removable, then we can not force soft reset by open the battery. But do not worry, because we still can force reboot ASUS ZENFONE 5 by press and hold about 10-15 seconds the POWER button until the phone turn off by itself. The other alternative to soft reset or reboot when the phone LCD still work and response with our finger touch, then press and hold POWER button less then 3 seconds then the pop-up menu will appear for Restart / Reboot ASUS ZENFONE 5. This process of soft reset will not remove any important data.
#Option 1, Hard Reset ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) with Software Menu :
#Option 2, Hard Reset ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) with Hardware Key Button:
How to Restore and Reinstall Clean Android Operating system / firmware at ASUS ZENFONE 5 (reformat)?
When the first time ASUS ZENFONE 5 go to market, the default operating system is Android Jelly Bean. We should have to know, that the clean factory default Android operating system file source is already saved inside ASUS ZENFONE 5 ROM. We do not need to use any computer or download anything when our ASUS ZENFONE 5 OS get trouble or work not normal. We can do reinstall or restore clean factory default Android operating system using hard reset or master format above, then the source file will be reinstall or restore by itself. Please becareful, because this process is the same with hard reset, then all data will be wipe or deleted.
How to Unlock or Fix or Bypass or Solutions for ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) forgot password code or security lock screen pattern or pin (lost password)?
We better give more protection for our smartphone, so when the phone away with us, nobody can read our important data. Therefore we should give screen lock protection, we can choose whether use screen lock pattern or password pin protections. The problem happen when we can not open the security protection because we forget the answer. What should we do to unlock forgot security protection at ASUS ZENFONE 5? Do not worry, because Android have simple solutions to bypass or unlock forgotten security screen lock pattern or password pin protection using Google account or Gmail account that we already Sign-in when we activate or use ASUS ZENFONE 5 at the first time. This is the steps, please try to give several time wrong answer continuously, after the phone will freeze or locked for 30 seconds. At this time we will find the Forgot Password / Pattern button to help us open the forgotten security protection using Google account or Gmail account. If we can not access Gmail account at this phone, then we should have to do hard reset with hardware button at Option #2 above.
How to Improve Performance ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) to make run more faster?
How fast the speed of ASUS ZENFONE 5? The ASUS ZENFONE 5 use Dual-Core 2×2 Hypre-Threated processor, so we do not have to worry about the speed especially when doing daily activity such as chatting, email, browsing, playing games, watch movie and something like that. Some user have trouble with slow speed when use ASUS ZENFONE 5. As far as we know, this situations happen because there are too many applications run in the background together. As we know when we install some applications from Google Play store, sometime that applications will keep run in the background to wait some command or update Internet data without any notifications. That applications need some memory RAM and processor resources. If too many background applications run together, then the ASUS ZENFONE 5 will become slowly. Try to uninstall some not use applications. If we want to make the ASUS ZENFONE 5 performance speed run faster again like new, then we have to do hard reset or master format. After that we should setup again from beginning.
Is That Any Secret Code for Doing Format ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) ?
There is no secret hidden code for ASUS ZENFONE 5 to make it back to factory default. Do the options above to hard reset it.
Problem with ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) Disappear or Remove Google Play Store after Hard Reset, How to Install Google Play Store at ASUS ZENFONE 5 ?
Basically there are several type of operating system that are release for several market, the Asus Zenfone family for China release will not have Google Play Store because they have their own applications store for Android Asus Zenfone. Usually the Asus Zenfone for outside China will ship with Google Play Store by default. However, this problems become problem for anyone who need to download applications from Google Play Store. There are several options, one is doing root and install the Google Play Store from recovery mode but this steps is risky because it will remove the warranty and some wrong steps can make our ASUS ZENFONE 5 become trouble and can not work properly anymore. The seconds options is using other Google Play Store similar applications like Moboginie Market Store from http://www.mobogenie.com and download the APK file to your smartphone, after that run it to install the Moboginie Applications Store.
How to Improve Battery Life Longer of ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) For Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?
Tips for make extent battery life at ASUS ZENFONE 5. With 2110 mAh battery capacity using 5 inches LCD screen will make the battery can not lasting longer, some users need more then 2 times a day for charging their battery. Please do several ways to save battery life of ASUS ZENFONE 5.
Please note, ASUS ZENFONE 5 battery has life time performance. Usually the battery performance hardware will reduce after we use more then two years. We have to consider replace with ASUS ZENFONE 5 original battery at Asus authorized service center because the battery is not removable. Can we replace it by ourselves? Yes, there are several video tutorial for ASUS ZENFONE 5 battery replacement. But there are also many not original battery on the marketplace. Using non original battery will hurt our ASUS ZENFONE 5 or also the battery life will be short. We always suggest to buy original battery and replace on Asus authorized service center.
How to Fix Camera Problems at ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) ?
Why our ASUS ZENFONE 5 camera applications can not start or shoot with blank black screen? Mostly this problems happen because your ASUS ZENFONE 5 camera applications damaged. We can make sure with 2 steps, first try to install 3th party additional applications from Google Play Store like Google Camera or Open Camera or Camera 360 all of them free. Try to capture images with that applications. If that camera apps still not work, then try to use second steps that you have to try doing hard reset to reformat the operating system into factory default and also the camera factory default applications.
This is Android smartphone, therefore Google account is one of important login to make this phone work will full services. However, sometime we want to remove Google Account at ASUS ZENFONE 5, please follow this steps:
When we want to give this phone to someone else, we suggest to remove all data including Google account. If we want to remove or wipe or erase or clean all data from ASUS ZENFONE 5, then please try to do hard reset either using menu Setting with clean data files like steps at #option 1 above or use hardware button combination key like steps at #option 2 above.
Using protection is recommended to secure all data at our ASUS ZENFONE 5, but some users get troubles when they want to process hard reset or master format, because ASUS ZENFONE 5 keep ask the passcode or password to bypass. If we get this problems, we suggest to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat ASUS ZENFONE 5 without ask any authentications or passcode.
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View Comments
hi
i am facing problem of not starting with my zenfone 5 a number of times. it is not sarting at all sometimes it starts in 2-3 mins of holding the power button but sometimes it takes the whole day.
but now it is not starting at all. plzzz help
Hi, the first steps that you have to do is try to follow steps to hard reset using hardware button above carefully. If your Asus Zenfone 5 problems happen because of operating system damaged, then it will run normally again. But the steps using hardware button need all volume up / down / power should work.
I tried a hard reset as per #Option 2 with no success.. still boot loop persists and cant get past ASUS logo.
will adb method work somehow?
thnx all.
Hi, if your Asus Zenfone 5 get hardware trouble, then your boot loop problems still can not solved although we use hardware button combination key to reformat or reinstall. Please consult with Asus authorize service center.
My error with my asus is that wifi will not turn on.
Bluetooth also doesnt turn on.
I tried factory resetting...but none helped.
What do I do?
Hi, usually after doing hard reset or reformat, your setting will back to factory default. So if your wifi still not work although your Asus Zenfone 5 already hard reset, then maybe your hardware get trouble and need recheck at Asus authorized service center.
hello ,
i got a problem with my zengfong 5. that is when i press vollm up and power bottom. there is nothing cover out expet an battery picture with "?" signal.
i serch the internet and nothing found, please help me for this issue
Hi, maybe your Asus Zenfone 5 get hardware trouble, therefore you can not fix using hardware button combination key. Please consult with Asus authorize service center.
hello..i want to ask you..why my asus zf5 can't update firmware?when i tried tu update..it says error..then,my wifi can't detect any wifi connection..how i can fix that problems?help me... :( :(
Hi, if you can, please try to backup all important data first to your microSD then do hard reset or master format your Asus Zenfone 5, then after finish doing hard reset, you may try to reconnect to available wifi connection, then try to do OTA (over the air) upgrade again.
Hi, my zenfone 4's apps started crashing a few days ago.I restarted the device, it took time.Then all apps started to crash so I formatted the device.On restart it worked but after an hour it started to crash again.I have formatted my phone several times.What to do now ?
Hi, maybe the problems comes again to your Asus Zenfone 4 because of cloud backup auto restore. Please try to hard reset again, then after your phone start new again, please do not login to any old Gmail account, you can try to sign-up with new account if you want just for test, after that you can use your phone for several hours to make sure everything already fine.
Hi i bought asus zenfone 6, three months back, till today it was working fine..but suddenly it is off..i am unable to switch on my phone again.before it is getting off, it was having battery more than 50%. Even then i tried putting it on charge.. if i put on charge, it is not even showing that red light which indicates charging.also i tried pressing volumeup/down key along with power button for reset..even that is not making any change..no reaction in my phone..
please help me out to solve this issue..in warranty card it is given like only authorized services will be considered for warranty.. so am searching out for a solution without giving it for service.please help me.
Hi, please check you Asus Zenfone 6 power charger have trouble or not, try to use different Android power charger which have minimum 1A current output, and charge your phone minimum 1 hour. If still not show anything, then better you use Asus warranty facility, because your phone working time still less then 1 year, then your Asus Zenfone 6 still able to get free service at Asus authorize service center. Please do not bring your phone to non authorize service center because it can make your warranty not valid anymore.
After updating to kitkat android battery is draining very fast on my ASUS ZenFone 5 (16 gb).Is there any way to solve drainage issue?
How can i downgrade kitkat to jellybean again?
Hi, basically you can not downgrade to previous Android operating system version for your Asus Zenfone 5 using OTA, but maybe some non standard have that steps but we are not recommended to do that because some wrong steps can make your Asus Zenfone 5 damage or bricks. At you situations, we are suggest to reformat or hard reset to factory default to make your Asus Zenfone 5 battery can work more longer and not drain to fast. Make sure all not use features connection turn off like bluetooth, wifi, gps. At some situations the firmware update will make Asus Zenfone 5 performance become better but this conditions can use more battery resources.
Is there any problem charging ASUS ZenFone 5 using samsung usb cable with asus charger?
Hi, the answer is no problem. You can use any Android charger cable with microUSB type to use it with your Asus Zenfone 5.
Hi i have trouble in my asus zenfone 5 my camera doesn't work anymore how can i fix it? please reply i do the hard reset and i also do the reboot but its useless. please help me
Hi, usually if you have already done hard reset or master format, then your Asus Zenfone 5 camera applications will be restore back to factory default and should be working properly. However, this conditions will not fix if your camera hardware get trouble. Please try to download 3th party free camera applications from Google Play Store like Google camera or Open Camera. If still not work, then you have to check your Asus Zenfone 5 camera hardware to Asus authorize service center.