How to Easily Master Format ASUS ZENFONE 5 with Safety Hard Reset?

Tips and tricks for solving ASUS ZENFONE 5 problems. The ASUS ZENFONE 5 have model name A500CG and A501CG, the different between that model is the process clock speed, but not  to much different. ASUS ZENFONE 5 have 5 inches LCD screen with IPS and coated with Gorilla Glass 3 protection. How big is the ASUS ZENFONE 5 camera? 8 megapixel is quite good for taking daily image for documentations. ASUS ZENFONE 5 have dual sim card GSM which active together while standby. So we can received second simcard while we are make a phone-call at first simcard.

 

What is the different between ASUS ZENFONE 5 (A500CG/A501CG) VS ASUS ZENFONE 5 LITE (A502CG) ?

Mostly between these two kind of phone has similar specifications, but ASUS ZENFONE 5 LITE only available with 1 GB RAM while ASUS ZENFONE 5 without LITE have 2 GB RAM options. In our opinion, RAM will very important for some kind of users, but for average users, having 1 GB RAM already big enough. The other differences is processor type and some other more.

 

What is Advantage of ASUS ZENFONE 5 Specifications:

GSM Dual Sim On Together (GSM-GSM)
LCD 5 inches with Gorilla Glass 3
Internal memory 8GB or 16GB
RAM 1GB for ASUS ZENFONE 5 A501
RAM 2GB for ASUS ZENFONE 5 A500
External memory microSD, up to 64 GB
Main Camera 8 MP, 3264 x 2448 pixels, autofocus, LED flash
Processor Intel Atom Z2580 Dual-Core with 2×2 Hyper-Threading Technology
Operating system Android OS, v4.3 (Jelly Bean), upgradable to v4.4.2 (KitKat)
Battery Li-Po 2110 mAh

 

How to Fix or Problem Solving for Recovery ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) hang or not responding or malfunctions or stuck or freezing or bricked ?

The 5 inches smartphone with Android operating system will make ASUS ZENFONE 5 user download many applications from Google Play Store, because this phone is good for playing game, entertainment or doing daily office working activity. But please remember, maybe some applications not created with good code or some applications also not compatible with ASUS ZENFONE 5 hardware such as processor INTEL or other hardware specifications. The ASUS ZENFONE 5 will become trouble like hang or stuck or bricks or frozen or boot loop or broken or LCD touch screen not responding. In this situations, we should do force soft reset or force reboot ASUS ZENFONE 5 for deleting temporary files or file caches. If the phone still have same problems, than we should do hard reset or master format. Please always backup all important data before doing hard reset, because all data will be wipe or removed when we do hard reset.

Some users also get problems with crash at ASUS ZENFONE 5 while they play games or other similar applications, this is also could happen become the incompatibility of that applications to ASUS ZENFONE 5 processor or hardware, but do not worry because the many applications running well in this phone like Facebook, Twitter, Instagram, BBM (Blackberry Messenger) and many games and other applications as well. If we get crash problem after install an applications, please try to soft reset and run that application again, otherwise we should remove that applications to make our ASUS ZENFONE 5 run normally again.

 

How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) ?

What should we do when ASUS ZENFONE 5 freeze or stuck or hang in the middle of playing games or run application? We should have to force soft reset or force restart this phone. Since ASUS ZENFONE 5 battery is non removable, then we can not force soft reset by open the battery. But do not worry, because we still can force reboot ASUS ZENFONE 5 by press and hold about 10-15 seconds the POWER button until the phone turn off by itself. The other alternative to soft reset or reboot when the phone LCD still work and response with our finger touch, then press and hold POWER button less then 3 seconds then the pop-up menu will appear for Restart / Reboot ASUS ZENFONE 5. This process of soft reset will not remove any important data.

 

#Option 1, Hard Reset ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) with Software Menu :

  1. Make sure the battery is charge properly
  2. Turn on ASUS ZENFONE 5 smartphone
  3. Don’t forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Reset Phone
  5. Choose Erase everything to continue and confirm you ready to do the format ASUS ZENFONE 5
  6. The ASUS ZENFONE 5 will continue the step until ready to use in clean factory default.

 

#Option 2, Hard Reset ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) with Hardware Key Button:

  1. Make sure the battery fully charge
  2. Do not forget to backup all important data
  3. Turn off the ASUS ZENFONE 5
  4. Press and Hold together: Power Button + Volume Up Button for several seconds until text menu appear, then release both button
  5. At this text menu, choose Recovery and continue with press Power Button to confirm or OK
  6. Wait until the LCD of ASUS ZENFONE 5 will show the Android Logo, continue press together Volume Up + Volume Down together then we will see Android System Recovery Mode
  7. Follow the menu at LCD screen to continue Factory Reset the hard reset ASUS ZENFONE 5, use Volume Up or Volume Down to navigate the Menu and press Power Button to OK or Enter

 

How to Restore and Reinstall Clean Android Operating system / firmware at ASUS ZENFONE 5 (reformat)?

When the first time ASUS ZENFONE 5 go to market, the default operating system is Android Jelly Bean. We should have to know, that the clean factory default Android operating system file source is already saved inside ASUS ZENFONE 5 ROM. We do not need to use any computer or download anything when our ASUS ZENFONE 5 OS get trouble or work not normal. We can do reinstall or restore clean factory default Android operating system using hard reset or master format above, then the source file will be reinstall or restore by itself. Please becareful, because this process is the same with hard reset, then all data will be wipe or deleted.

 

How to Unlock or Fix or Bypass or Solutions for ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) forgot password code or security lock screen pattern or pin (lost password)?

We better give more protection for our smartphone, so when the phone away with us, nobody can read our important data. Therefore we should give screen lock protection, we can choose whether use screen lock pattern or password pin protections. The problem happen when we can not open the security protection because we forget the answer. What should we do to unlock forgot security protection at ASUS ZENFONE 5? Do not worry, because Android have simple solutions to bypass or unlock forgotten security screen lock pattern or password pin protection using Google account or Gmail account that we already Sign-in when we activate or use ASUS ZENFONE 5 at the first time. This is the steps, please try to give several time wrong answer continuously, after the phone will freeze or locked for 30 seconds. At this time we will find the Forgot Password / Pattern button to help us open the forgotten security protection using Google account or Gmail account. If we can not access Gmail account at this phone, then we should have to do hard reset with hardware button at Option #2 above.

 

How to Improve Performance ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) to make run more faster?

How fast the speed of ASUS ZENFONE 5? The ASUS ZENFONE 5 use Dual-Core 2×2 Hypre-Threated processor, so we do not have to worry about the speed especially when doing daily activity such as chatting, email, browsing, playing games, watch movie and something like that. Some user have trouble with slow speed when use ASUS ZENFONE 5. As far as we know, this situations happen because there are too many applications run in the background together. As we know when we install some applications from Google Play store, sometime that applications will keep run in the background to wait some command or update Internet data without any notifications. That applications need some memory RAM and processor resources. If too many background applications run together, then the ASUS ZENFONE 5 will become slowly. Try to uninstall some not use applications. If we want to make the ASUS ZENFONE 5 performance speed run faster again like new, then we have to do hard reset or master format. After that we should setup again from beginning.

 

Is That Any Secret Code for Doing Format ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) ?

There is no secret hidden code for ASUS ZENFONE 5 to make it back to factory default. Do the options above to hard reset it.

 

Problem with ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) Disappear or Remove Google Play Store after Hard Reset, How to Install Google Play Store at ASUS ZENFONE 5 ?

Basically there are several type of operating system that are release for several market,  the Asus Zenfone family for China release will not have Google Play Store because they have their own applications store for Android Asus Zenfone. Usually the Asus Zenfone for outside China will ship with Google Play Store by default. However, this problems become problem for anyone who need to download applications from Google Play Store. There are several options, one is doing root and install the Google Play Store from recovery mode but this steps is risky because it will remove the warranty and some wrong steps can make our ASUS ZENFONE 5 become trouble and can not work properly anymore. The seconds options is using other Google Play Store similar applications like Moboginie Market Store from http://www.mobogenie.com and download the APK file to your smartphone, after that run it to install the Moboginie Applications Store.

 

How to Improve Battery Life Longer of ASUS ZENFONE 5 & ASUS ZENFONE 5 LITE (A502CG) For Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?

Tips for make extent battery life at ASUS ZENFONE 5. With 2110 mAh battery capacity using 5 inches LCD screen will make the battery can not lasting longer, some users need more then 2 times a day for charging their battery. Please do several ways to save battery life of ASUS ZENFONE 5.

  1. Extent battery life with turning off some not use features like GPS from Setting > Location, turn off if you want to improve battery life, or choose only appropriate setting for location menu.
  2. Turn off Bluetooth from Setting Menu.
  3. Turn off Wifi if we are not use it, mostly we forget to turn it off while we are away from Wifi area network.
  4. Please setup the Brightness as low as possible. By default the LCD brightness at ASUS ZENFONE 5 will turn auto, so it will adjust base by light sensor. However, we can reduce battery drain by turn off the auto brightness setting and set the brightness as low as we can. More low brightness will extend more battery life.
  5. Do not running many applications together, uninstall some not use applications. Chatting or social media applications sometime will received many notifications, the light will blink, the sound notification will play, and the data network will active receiving push notification. Consider to reduce notification or uninstall some not use applications which are always give not important notifications.
  6. Please consider to always use internal battery saving mode, but if we need more active data network, then we have to turn it off.
  7. If we want to make battery life longer, please use only 2G GSM data network from menu Setting. But it will make Internet data connection more slowly then using 3G.

Please note, ASUS ZENFONE 5 battery has life time performance. Usually the battery performance hardware will reduce after we use more then two years. We have to consider replace with ASUS ZENFONE 5 original battery at Asus authorized service center because the battery is not removable. Can we replace it by ourselves? Yes, there are several video tutorial for ASUS ZENFONE 5 battery replacement. But there are also many not original battery on the marketplace. Using non original battery will hurt our ASUS ZENFONE 5 or also the battery life will be short. We always suggest to buy original battery and replace on Asus authorized service center.

 

How to Fix Camera Problems at ASUS ZENFONE 5 (A500CG/A501CG) & ASUS ZENFONE 5 LITE (A502CG) ?

Why our ASUS ZENFONE 5 camera applications can not start or shoot with blank black screen? Mostly this problems happen because your ASUS ZENFONE 5 camera applications damaged. We can make sure with 2 steps, first try to install 3th party additional applications from Google Play Store like Google Camera or Open Camera or Camera 360 all of them free. Try to capture images with that applications. If that camera apps still not work, then try to use second steps that you have to try doing hard reset to reformat the operating system into factory default and also the camera factory default applications.

 

FAQ for ASUS ZENFONE 5:

# How to Remove Google Account at ASUS ZENFONE 5 ?

This is Android smartphone, therefore Google account is one of important login to make this phone work will full services. However, sometime we want to remove Google Account at ASUS ZENFONE 5, please follow this steps:

  • Go to menu Setting > Account
  • Choose Google Account that we want to remove
  • At page menu at the top, please choose Remove Account
  • The chosen Google account will be remove or wipe or erase from ASUS ZENFONE 5. This is same meaning with Logout Google Account from ASUS ZENFONE 5.

 

# How to Wipe or Erase All data at ASUS ZENFONE 5 ?

When we want to give this phone to someone else, we suggest to remove all data including Google account. If we want to remove or wipe or erase or clean all data from ASUS ZENFONE 5, then please try to do hard reset either using menu Setting with clean data files like steps at #option 1 above or use hardware button combination key like steps at #option 2 above.

 

# How to Hard Reset or Reformat ASUS ZENFONE 5 without Passcode or Password Protections ?

Using protection is recommended to secure all data at our ASUS ZENFONE 5, but some users get troubles when they want to process hard reset or master format, because ASUS ZENFONE 5 keep ask the passcode or password to bypass. If we get this problems, we suggest to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat ASUS ZENFONE 5 without ask any authentications or passcode.

 

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View Comments

  • Hi, i am facing a serious trouble, when i install an app and put the data file into obb folder (Internal- android- obb) then the game play smoothly but after some time when i again try to start the game i found that the obb file is missing and game is unfortunately stopped, but the space is occupied by that file... what to do please help...

    • Hi, make sure the internal memory capacity still have enough space to hold some files. However, usually after installed or copy some files, that files will not remove automatically without any action either from user or from applications. Please try to find which suspected applications doing this conditions. You can try to delete some not use applications as well to give more free internal space.

  • In My Asus Zenfone 5, when I do power it on it only shows me logo of ASUS and loading circle keeps on moving but phone is not starting up. Have tried power button with volume up key also, not working for me.
    Please tell me how to get back it normal :(

    • Hi, the process to hard reset using hardware button at your Asus Zenfone 5 will work for some bricks or hang problems at normal rom without any tweak like install custom rom or root. Please try to follow steps to hard reset using hardware button, but if this steps still not work, then you have to consult with Asus authorize service center.

  • my zenfone 5 is always stucked at asus in search of incredible animation thingy but it Is malfunctioning. i cant open my phone and i've tried many chargers but it isnt charging. what shall i do regarging this matter? Pls reply asap.

    • Hi, please try to do hard reset using hardware button combination key to reformat your Asus Zenfone 5 to factory default. If you still get same problems, then maybe your Asus Zenfone 5 hardware already broken and need to repair at Asus authorize service center.

  • Hello, i am facing a problem in my asus zenfone 5. I can't charge my phone when my phone is switch ON , but it can be charged when it is switch OFF. Even connection to pc is not working. I hard reset it but the problem still remains . Please help me.

    • Hi, usually this problems happen because of software or operating system, therefore after doing hard reset your Asus Zenfone 5 will work normally again. We just need to confirm try to charge using different charger, is that still have the same problems? However, if this problems still not fix, then please consult to Asus authorized service center.

  • i brought Asus ZenFone5 2 months ago. When I lock my phone while 2g data network is ON the phone unlocks itself.

    • Hi, by normal situations you can choose weather want to keep use 2G only for battery saving at your Asus Zenfone 5 or use 3G only or use 3G preferred for internet data connection, please use menu Setting > more > mobile network, and find options for your 3G/2G setting. This options maybe can be broken if you install some tweak applications to choose automatically 3G or 2G data connections.

  • Hello.

    I purchased an ASUS Zenfone 5 (16GB) in Aug. 2014. While I am happy with the overall product and features, there is one problem which keeps bugging me. Every time I check my phone, i get pop-up messages like "Whatsapp tries to read Contacts", "GoogleMaps tries to read Locations", etc.

    I have clicked the "Allow / Deny / Do not show next time" options hundreds of times by now. but still, the problem keeps recurring. it is very frustrating, especially when I want to receive a call and I have to keep clicking "Allow / Deny" and by the time I finish with it, the call has been dropped.

    I have tried checking Permission Settings in the phone and also downloaded apps like "App Ops" but to no avail. Daily, I have been clicking "Allow / Deny / do not ask again", but there is no end to it. Kindly provide a solution for this ASAP.

    Thanks for your help.

    • Hi, first please try to make sure some applications permission already allow to read contact, Setting > Security > Apps Permission, change contact permission at this page. The other aternative is remove Whatsapp applications, but you should do backup at Whatsapp setting, so your Asus Zenfone 5 can restore automatically after you do reinstall and resetting Whatsapp applications.

  • hi,

    i am using Zenfone 5. today when i restarted my phone manually, it doesn't turned ON. Even i charged and tried to turn ON but still i am not able to make it ON. I tried to reset by pressing 'Power' and volume UP button but i am not able to fix it. could you please help?

    thanks a lot!!

    • Hi, please try to use different Android power charger with minimum 1 A current output to test whether your charger broken or not. If after charge 1 hour you Asus Zenfone 5 still not work, then maybe your phone get hardware bricks and need to get repair at Asus authorized service center.

  • Asus zenfone 5 got hanged sometimes while charging . It required restart after that. what to do?

    • Hi, maybe some background applications get trouble when they work or when they update to Internet. If you do not know which apps make trouble at your Asus Zenfone 5, then you better consider to do hard reset or master format.

  • Hi, my Zenfone 5 is 7 months old. It was never rooted nor upgraded. Last Friday, the touch screen became unresponsive. I cannot swipe the screen to unlock it but tried playing music through headset button and it still works well.

    I did hard reset to no avail. I have not installed apps for the past 3 months and never attempted to upgrade the OS or any apps (I disabled automatic updates and rarely connects it to internet). I also highly doubt that it is caused by shock/blow to the screen because it never fell down.

    Any idea what could be the possible problem and solution?

    • Hi, usually after doing hard reset or reformat Asus Zenfone 5 then your phone will restore back all setting and operating system to factory default, so it will work normally again. But please after doing hard reset do not login to any Gmail account and test it whether it work or not, because sometime Google will restore anything include bad setting to your Asus Zenfone 5 after login with same Gmail account.

  • my mobile was always show "unfortunately,asus launcher was stopped". it was a big problem for my mobile. now it was not wrking. what can i doooo......? plz help me

    • Hi, please try to do hard reset or master format at your Asus Zenfone 5 using software menu if your phone still can boot normally, otherwise you have to hard reset your Asus Zenfone 5 using hardware button combination key. Please try to backup all important data as you can using file manager or Asus Backup applications, because doing hard reset can remove or wipe any important data.

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