How to Safely Master Reset Nokia Lumia 520 with Easy Hard Reset ?

Nokia Lumia 520 is Nokia smartphone family with Windows Phone 8 operating system. For everyone who love to use or try to taste the Microsoft Windows Phone 8 os will like to use this Nokia Lumia 520.

The main Advantage specifications of Nokia Lumia 520:

LCD 4 inchi
Processor Dual Core 1Ghz
Memory Internal 8GB ROM with 512 RAM
External memory slot MicroSD upto 64GB
Camera 5 MP, autofocus,
Operating System Microsoft Windows Phone 8
Battery Li-Ion 1430 mAh

How to Soft Reset or Reboot or Restart Nokia Lumia 520 ?

There are two choices when our Nokia Lumia 520 get problem and the phone become hang or frozen. How to force shutdown or soft reset or restart Nokia Lumia 520? The very easy way to do is remove the battery from Nokia Lumia 520 after open the back case. Wait about 5 seconds and we can put the battery again in the right positions. After that we can turn on again by pressing power button. The second to force soft reset when nothing can be touch in the LCD touch screen by press and hold POWER BUTTON for several second, if you see ‘slide down to power of’, do slide the phone then it will turn off. We need to press Power button again to turn on Nokia Lumia 520 on again.

How to Master Reset Nokia Lumia 520 to Factory Default ?

Nokia Lumia 520 use Microsoft Windows Phone 8 as the operating system. With this OS we can do many feature in Nokia Lumia 520 also we can add more applications to fit what we need. But sometime the Nokia Lumia 520 get hang or stuck or freezing or brick or not responding when we use to do something. The other problem is LCD is not responsive while touch the applications or menu. We are recommended to do soft reset by turning off the Nokia Lumia 520 with the power button to remove the cache or temporary files which can make the Nokia Lumia 520 not run properly. If the problem still appear, then we can try to do the hard reset with easy step in bellow:

#Option 1, How to Hard Reset Nokia Lumia 520 with Setting Menu:

Please remember to backup your important data before doing the hard reset to factory default, because all data and installed applications will be erased.

  1. Turn on the Nokia Lumia 520
  2. Make sure the battery is fully charge or not empty
  3. Go to menu: Setting > About > Reset Your Phone
  4. The process of formatting Nokia Lumia 520 will do by it self

#Option 2, How to Hard Reset Nokia Lumia 520 with Hardware Button Key:

If we can not access the menu or stuck or not responding, then we can try format Nokia Lumia 520 with hardware key:

A. BIG STEP ONE:

  1. Please remember, we have to do two BIG STEP
  2. BIG STEP ONE (a). Press and Hold the Power Button, do not release until the phone vibrate (if you feel the vibrate in Nokia Lumia 520 then release the Power Button)
  3. BIG STEP ONE (b). Press and Hold the Volume Down Button, do not release until the LCD show the exclamation mark (if you see the exclamation mark in LCD, then release the Volume Down Button)

B. BIG STEP TWO (this can be down after all BIG STEP ONE finish)

  1. To continue reset, you have to do the last step bellow
  2. Press Volume Up Button Key and release
  3. Press Volume Down Button Key and release
  4. Press Power Button Key and release
  5. Press Volume Down Button Key and release
  6. The the Nokia Lumia 520 will do the hard reset format

FAQ Nokia Lumia 520:

What to do if I forget Security Key Password Code Nokia Lumia 520 (To Unlock or Bypass the Lost Password) ?

If you forgot Nokia Lumia 520 pin password code, you have to do the hard reset with the step above. Please keep in good place your password of Nokia Lumia 520

What is the Secret Code Key for Hard Reset Nokia Lumia 520 ?

Until this tutorial created, it does not have secret code for hard reset Nokia Lumia 520, please tell us if you have this information, we will update it soon. But the most easy way to hard reset Nokia Lumia 520 is by doing the steps above.

How to Reinstall or Restore Microsoft Windows Phone Operating System at Nokia Lumia 520 (reformat)?

The default operating system of Nokia Lumia 520 is Microsoft Windows Phone 8. We should have to know that the clean factory default OS file source already saved inside this phone ROM. The installed operating system usually will run normally and not easy to be broken unless we use special unusual steps that not recommended to everyone. But in some situations the installed application can get trouble and impact to the process of operating system. Therefore, when we need to reinstall or restore clean operating system than the processes are same with hard reset or master reset above. Just follow the steps above then the clean factory default OS will be reinstall automatically. Please note, this steps are similar with reformat Nokia Lumia 520 which can make all important data removed or wipe from this phone, therefore do not forget to do backup.

Hard reset Nokai Lumia 520 is easy to do if you have problem with this phone, by doing the simple step above, you can restore the Nokai Lumia 520 to factory reset.

206 thoughts on “How to Safely Master Reset Nokia Lumia 520 with Easy Hard Reset ?”

    • Base on your question, you mean 3 button keys bellow LCD light is off. Well, you need to try to hard reset first to make sure Nokia Lumia 520 back to factory setting. After that you need to make sure the keypad light back to normal or not. If the problem still happen in your Nokia Lumia 520 keypad light, then maybe you need to bring this smartphone to nearest Nokia service center to make sure about hardware problems.

      Reply
  1. i attempted to many passwords to unlock my nokia lumia 520 and nw it shows i hv to wait for 51472 mints what i do can i hard reset it? to unlock n solve it? plz hlp me

    Reply
    • Hi, If you have problem with password protection, than you may need to do hard reset for Nokia Lumia 520 with step at Option 2 above. But please remember, that hard reset step with hardware button will make all you data removed from Lumia 520, so you need to consider which are the best for your condition.

      Reply
      • My phone does not do the vibration when I hold the power button. What else can I do when I hold the power button it only shows me to pull the thing down to turn the phone off

        Reply
        • Hi, to do hard reset using hardware button, you have to make sure that your Nokia Lumia 520 start at OFF positions. Please turn your phone off until it totally shutdown, after that please follow the steps again to hard reset at #Option 2 above. You have to start from BIG STEP ONE until finish, then continue with BIG STEP TWO until finish.

          Reply
  2. I entered a phone lock and i forgot… it shows try again in… Minutes… i am trying to do hard reset but its not working .. i hold on the power button … and nothing. even tried with up n down volume key.. still nothing …pls help

    Reply
    • Hi, the only solution to solved forget security password and phone lock at Nokia Lumia 520 is doing hard reset with hardware button. Please try carefully the step at Option 2 above. Some user need to try several time to make it work. Do it slowly to read and follow step by step can help your problem.

      Reply
  3. Both of them, perfectly works. But the thing is, with hard-reset, the log file remains in the other storage. How to get rid of it??

    Reply
    • Hi, we can not make sure which log file that remaining in the memory, but doing hard reset should erase all important data, except at your external memory card at Nokia Lumia 520.

      Reply
    • Hi, if the problem of your Nokia Music Subscription is about account, then you can not solve that problem by doing hard reset your Nokia Lumia 520, because usually the problem is about your database at Nokia server.

      Reply
    • Hi, since it can not go to main menu, you can try to do hard reset with Option 2 above for solve the problem of your Nokia Lumia 520.

      Reply
  4. Guys, I’m having a problem with my Nokia L520.
    Everything was working perfectly … until today, I put it to charge by USB (in the notebook).
    The phone turned off, and the windows no longer starts. When I press the power button even when the phone is connected to the charger, the signal appears the battery being charged, but it is only the windows does not start. Now, if I try to turn it WITHOUT the charger (with the notebook for example), appears a sign of a battery with a question mark in the middle.
    Someone went through the same problem, or know how to fix it??
    Already tried a master reset, but it did not work.
    Thank you!

    Reply
    • Hi, if you already try to do hard reset but still not working, maybe you should try to bring your Nokia Lumia 520 to nearest Nokia service center, so they can determine the problem.

      Reply
  5. Hello guys I am having problem with my Nokia lumia 520
    My cell was working properly but suddenly the cell switchd off automatically n then Nokia is appearing on d screen n den windows phone appears again it switches off n is continuously being on n off

    Reply
    • Hi, we are afraid there are some applications error that make your Nokia Lumia 520 act like that. Please try to do hard reset with hardware button (Option 2 above).

      Reply
  6. Hello, I lost my Nokia Lumia 900 and via the find my phone app, I see a map that the phone is few streets away from me but somebody has it and have turned off my phone. From the find my phone app, there is an option to “Erase”, “lock and “Ring”. Since I had a passcode set in my phone, my question for you is, if I use that app to erase my phone contents to factory default, will it also take the passcode off and will it be easier for the person who stole my phone to gain access? Because I do not want that. Please help! When I try to “Lock” the phone, it gives me this message
    “We’re sorry, but we can’t lock your phone right now. But we’ll keep trying, and we’ll send an email if we succeed.” Please help! 🙁

    Reply
    • Hi, we are sorry for your problem, as far as we know, the applications to track or erase all data remotely is not always work in good way, because people who have already got that phone should turn off all data connection to make the remote system stop. If they do hard reset then they do not need to enter any code to make it back to factory default.

      Reply
  7. i reset my nokia lumia 520 the gears are still running for almost an hour, i can’t use my phone because it permanently turns off…what can I do,,? somebody help me fix this..thanks

    Reply
    • Hi, usually it will not more than 10 minutes to finish doing hard reset Nokia Lumia 520. After doing fully charged, try to do it again care fully.

      Reply
  8. Hi ,
    I’m using Lumia 520 but when i go into my message box which has facebook chats option by default, it shows me “No one is online” or can’t to facebook. Please let me know what to do…?

    Thanks

    Reply
    • Hi, to synchronize Nokia Lumia 520 contact to PC computer, you can do this by using Outlook. First your computer should already installed Outlook. You can sync Nokia Lumia to Outlook.com and sync the contact, after that you can continue sync computer Outlook to Outlook.com, then the contact should be synchronize.

      Other option to sync by using Nokia Suite applications which need to be installed at computer, then connect Nokia Lumia 520 with cable, after that you can get synchronize the phone with PC computer.

      Reply
  9. i have nokia lumia 520 when i need to update the apps r downlaod from the store it say that microsoft service is unavailable at the moment please try again latter since 15 days m trying plz tell me the way to resolve the issue!! i will realy thankful

    Reply
    • Hi, 15 days is too long. Maybe something happen with your Microsoft login account? Try to re-login your Microsoft account. Or you can also consider hard reset Nokia Lumia 520, then try to re setup again from beginning, include register you Microsoft account.

      Reply
  10. On my nokia nokia lumia 520 the back, home and search buttons have stopped working. Any way to resolve the issue would be really helpful. Thanks

    Reply
    • Hi, we need to make sure weather the hardware problem of only software problem. You can try by doing hard reset with totally back to default setting after formatted. If the problem only from software, then the button light will be working and light again.

      Reply
  11. If I reset my windows 520 prepaid with it delete my Microsoft account? I need to re-do it BC it won’t let me have any apps because I put my birthday in as the year of 2013. So help me please.

    Reply
    • Hi, after doing hard reset or master format Nokia Lumia 520, your Microsoft account will be remove ONLY at your phone, but the account itself is not deleted from Microsoft server, so you can use your that Microsoft account again input in any Windows Phone smartphone or login again at your new formatted Nokia Lumia 520.

      Reply
  12. Aftee updating to amber, my 520 is stuck in flight mode. I tried hard reset above ut it wont turn off flight mode. Pls help. Thanks

    Reply
    • Hi, in normal situation your phone will run normally after Upgrade Nokia Lumia 520 to Amber. We just worry this problem happen because you need to hard reset or master format Nokia Lumia 520. Please try that above step carefully, it should work.

      Reply
  13. i attempted to many passwords to unlock my nokia lumia 520 because i forgot the password …plz suggest me smthing urgntly …so that i can unlock it….and i also dont want erase my datas …i hv sme importat datas on it…

    Reply
    • Hi, unfortunately until this time, we only have one solution for forgotten security password at Nokia Lumia 520 Windows Phone, that need to do hard reset.

      Reply
    • Hi, please try to do hard reset or master format to reinstall clean Windows Phone operating system with default setting to your Nokia Lumia 520. This process will also delete all installed applications, hopefully this step can make your Nokia Lumia 520 work normal again start from beginning setup.

      Reply
  14. Did the fractory re-set following (2nd) intructions. displaying ‘turning cogs’ for a long time. Have I done something wrong?

    Reply
      • while doing hard reset… my phone also showing gears for more than an hour… how long should i wait… really will it take 12 hours to reset… pls help me

        Reply
        • Hi, normally the hard reset process at Nokia Lumia 520 will be finish not more than 10 minutes totally. Maybe some steps or trouble in our phone can make the hard reset or reinstall process can not work properly. You may try to do hard reset again after you wait more than an hour(s) maybe, but if you still can not fix with hard reset using hardware button, then you should consult to Nokia service center.

          Reply
    • Hi, you need to do hard reset step to make sure your Lumia 520 camera problem is not happen because software problem. By doing format will reinstall clean and factory default setting camera applications. If you have already done the format process, but Nokia Lumia 520 camera still not work normally, than better you bring to nearest service center.

      Reply
    • Hi, that problem maybe happen because the applications that make the system phone become hang or crash. If this problem always happen, then better to try doing hard reset your Nokia Lumia 520, and after that try to install and play that game again.

      Reply
  15. Hi,
    I followed your instructions for the hard reset and it seemed to work fine but when I went to enter my sim pin I couldn’t because the touch screen isn’t working now. The digitizer screen was fine before the reset. Any ideas on why this happened and how to resolve it?

    Reply
    • Hi, in normal conditions after finish doing hard reset Nokia Lumia 520, the phone will work normally and will not effect any hardware. Maybe you can try to do hard reset again and see what happen. If the problem still happen, you may need to ask Nokia service center to find out what happen with your Nokia Lumia 520.

      Reply
    • Hi, if you can not download music at Nokia Lumia 520 because of forgot or lost password at Nokia Music Subscription, then you need to recover your password from Nokia server, please try to go https://account.nokia.com, then choose: Forgot your password? at Nokia account website to recovery your forgotten Nokia account password. Once you finish recover the password, then you can user Nokia Music Subscription again do download any sound from Nokia Lumia 520.

      Reply
  16. my lumia 520, sound dissappear after i played a game. n now, it still missing. music n ringtone is not functioning. how come? did the speaker damaged by the game? i’ve try everthing about hard, soft n even factory reset. but none of it working. really dissapointed with it. how could a game damaged the speaker?

    Reply
    • Hi, if your Nokia Lumia 520 sound is disappear in every applications or ring tone, and you have also already done with hard reset or master format, then it maybe hardware problem with the speaker or damaged. That is why you need to recheck and repair it at Nokia service center. Some game usually will not damaged the speaker, but the very loud sound might make the speaker broken lets say because of speaker phone, music or radio or anything which is play the output to speaker. Maybe some hardware does not build very well in factory production.

      Reply
  17. My lumia 520 taking too much time to start ..even i had done hard reset many time but the problem persist everytime when i start my phone..pls suggest me .

    Reply
    • Hi, in normal situations, after doing hard reset or format Nokia Lumia 520, your phone will be back to default state like new again, so everything will be run without problem. But if you still get problem after doing several time hard reset or format, then maybe your hardware also get problem, please try to bring your Nokia Lumia 520 to nearest Nokia service center.

      Reply
  18. I need to hard reset my lumia 520.2…
    This reset would work under normal circumstances, however,
    My power button(the actual little inside button) has come unsoldered.
    So, the only solution I had was to either open the phone at great risk of permanently damaging/destroying the phone further,
    or trying to connect the circuit the button did (by fishing the hole with a tiny screwdriver) so obviously I chose the latter.

    What I need to know is this:
    How on earth can I do this?
    I have tried with only partial success.
    I found the 4 solder points, which are two pairs of connected nodes, and they work to turn the phone and screen on and off, but, I cannot seem to (time) it properly to work the reset, or I am not hitting it right when I do.

    Is there ANY possible way to fix this or improve my odds, at very least?

    Reply
    • Hi, we are sorry to know your Nokia Lumia 520 button problem. But for make it sure, we are suggest to bring your Nokia Lumia 520 to nearest Nokia official service center to get fix for that button if available. The worse case if the button can not fix by their expert, then they will suggest other solutions liek change the board or something like that.

      Reply
  19. HI, I have used the hard reset option and it was helpful of you to provide this solution.

    I also want to know whether there is any way in which I can recover my old data as I was not able to take a backup before resetting the mobile.

    Reply
  20. after updating to wp 8.1 developer preview ,,my battery is draining at high speed and phone is getting too warm ,,should i do reset ,,i am afraid to brick my phone

    Reply
    • Hi, unfortunately we never try the Windows Phone 8.1 Developer Preview version at Nokia Lumia 520. But if your battery drain problem is very bothering you, then you should try to do hard reset, because that option should be ok at developer preview.

      Reply
    • Hi, please try to login from web to make sure your Microsoft username and password is correct. If everything work normal from web, then you should try to make sure the Internet data work properly at your Nokia Lumia 520. The hard reset or master format is the last try if you still can not access Microsoft account from this phone.

      Reply
  21. Hi there im using nokia lumia 520 and out of the blues my screenshot stopped working . I keep trying but it says couldnt take screenshot. I switched off my phone and turned it back on still the same . And i dont want to do a hard reset cause there are alot of files in some of my apps and i cant back then up as my phone does not support back for then only for few specifics . What should i do ??

    Reply
    • Hi, base by your information, the problem seem happen because the applications troubles. And the very recommended step to do is doing hard reset or master format. Of course your important data will be erase or wipe from your Nokia Lumia 520. But you also can not access all data when your phone get trouble, right?

      However, if you have activated Microsoft account at your Nokia Lumia 520 and keep the default synchronize, then you can try to check some data at Microsoft server using your computer or other web browser, login with the same account with Nokia Lumia 520 and find what data that have already backed up there. The Skydrive or Onedrive account also could synchronize some important data from your Nokia Lumia 520 to Microsoft cloud server. Hopefully you still can have some important data although you do hard reset your phone.

      Reply
  22. I forgot my lockscreen password and i tried many of times and it has like 941 minutes left. And i really can’t do the reset because my power buttons broken.. Is there another way to reset it?

    Reply
    • Hi, if the hardware of power button at your Nokia Lumia 520, then your phone will not work properly and the hard reset with hardware button may not work as well. So you should bring your phone to Nokia authorize service center to fix the power button and also they could help you to bypass/unlock using hard reset when the power button service done.

      Reply
  23. I mistakenly activated the Narrator in Settings. Now I can’t get past the start up screen to get back to Settings. Even doing the above steps don’t work (I’ve already saved pics/files). Short of throwing it against the wall, what else can I do? I have even tried taking the battery out. No luck. Thanks for your help in advance.

    Reply
    • Hi, if you can not access setting menu at your Nokia Lumia 520, the only solutions for fix your soft brick or broken Nokia Lumia 520 by using hardware button at #option 2 above. Please do it carefully start from Big Step One detail and continue with Big Step Two .

      Reply
  24. thanks a lot my cousin had locked my lumia but finally after 1 week i am able to unlock it. THANK YOU VERY MUCH

    Reply
  25. Hi,
    My phone memory is down to like 1000 mb remaining out of the total 8gb allotted.I have tried removing previously downloaded apps still it has not more than 1.04 GB remaining, I worry I may not be able to download the 8.1 update due to low memory,there are like 730 mb temporary files which do not get deleted. So I was hoping should I do a reset to bring it back to its original 7-8 GB space. Will it help?

    Otherwise what do u recommend to increase the phone memory space since I do not have so many apps and store photos and other music media on a SD card.

    Reply
    • Hi, you should know the limitation of internal memory at Nokia Lumia 520. Some applications will keep the data at internal memory as well. Because we do not know the exact size left at phone and size needed for Windows Phone 8.1 for your Nokia Lumia 520, then we suggest to try update from Windows Phone 8 to Windows Phone 8.1. If some situations at your Nokia Lumia 520 does not accordance the requirement of Windows Phone 8.1, then it will give the information before processing, therefore nothing to loose to try. Basically windows Phone already prepare for limited internal memory at Nokia Lumia 520. The last option if your update does not work, then you need to consider doing hard reset or master format and continue with Update to Windows Phone 8.1

      Reply

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