Tips and tricks for fix HUAWEI HONOR HOLLY problems. The HUAWEI HONOR HOLLY also known as HUAWEI HONOR 3C Lite is 5 inches LCD screen Android smartphone which have ability for turn dual simcard GSM-GSM run together. This phone have 1.3 Ghz Quad Core processor and have 8 megapixel main camera and 2 megapixel front camera. For main camera at back side of HUAWEI HONOR HOLLY have aperture f/2.0, it mean will get better light capture especially at low light situations, moreover LED flash also will help this phone get more good pictures at that situations. HUAWEI HONOR HOLLY main camera can record video up to 1080p full HD with video stabilizer capability as well.
What is Advantage of HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE Specifications?
Network GSM 3G HSDPA with Dual Simcard GSM-GSM
LCD 5 inches capacitive touch screen
Processor Quad-core 1.3 GHz
GPU Mali-400MP2
Memory Internal 16 GB with 1 GB RAM
Main Camera 8 MP, 3264 x 2448 pixels, autofocus, LED flash
Front Camera 2 MP for Video Conference
Operating System Android OS, v4.4.2 (KitKat)
Battery Li-Ion 2000 mAh
How to Fix or Problem Solving for Recovery HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE hang or not responding or malfunctions or stuck or freezing or bricked ?
Why our HUAWEI HONOR HOLLY (HOL-U19) become hang or get trouble? As we know that this phone have big internal memory 16 GB, we can add more interesting free applications from Google Play Store like Instagram, Facebook, Whatsapp, WeChat, Line Messenger, Path, Pinterest, Blackberry Messenger (BBM), Skype, Viber and many more, but we have to know that some applications from Google Play Store may not always compatible with our phone, if we install this kind of apps, then our HUAWEI HONOR HOLLY (HOL-U19) can become hang or stuck or bricks or frozen or boot logo loop. This problem also can make our HUAWEI HONOR HOLLY (HOL-U19) LCD touch screen not responding in the middle of running applications. If this problems happen, then we have to force soft reset or force shutdown or force reboot to restart all running applications, also soft reset will remove temporary files and caches from this phone memory. If the problems still happen, then we have to do hard reset or master format. Please note, doing hard reset will delete or wipe any important data at internal memory, therefore we should backup all important data to external memory or other location before doing hard reset.
How to Force Shutdown or Force Soft Reset or Force Reboot or Force RestartHUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE ?
When our HUAWEI HONOR HOLLY (HOL-U19) get freeze or hang or LCD touch screen not responsive when we run an applications, then we have to force shutdown or force soft reset or reboot. Please open the back case cover to remove or unplug HUAWEI HONOR HOLLY (HOL-U19) battery. Wait about 5 seconds, then please put again the battery at right positions, continue press POWER button to turn on this phone again. We also can force soft reset HUAWEI HONOR HOLLY (HOL-U19) when this phone still run normally by press and hold POWER button until pop-up menu appear, then choose Power off / Shutdown / Reboot menu. Please remember, the process of soft reset can be done anytime we want, because this process will not remove or wipe or uninstall anything from our HUAWEI HONOR HOLLY (HOL-U19).
#Option 1, Hard Reset HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE with Software Menu :
- Make sure the battery is charge properly
- Turn on HUAWEI HONOR HOLLY (HOL-U19) smartphone
- Don’t forget to backup all important data
- Go to menu:Setting > Backup & reset > Factory Data Reset> Reset Phone
- ChooseErase everythingto continue and confirm you ready to do the format HUAWEI HONOR HOLLY (HOL-U19)
- The HUAWEI HONOR HOLLY (HOL-U19) will continue the step until ready to use in clean factory default.
#Option 2, Hard Reset HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE with Hardware Key Button :
- Please make sure the battery is not empty
- Turn of HUAWEI HONOR HOLLY (HOL-U19)
- Press and Hold together:Power Button + Volume Up Buttonfor several seconds
- Follow the menu at LCD screen to continue the hard reset HUAWEI HONOR HOLLY (HOL-U19), useVolume DownorVolume Upbutton to moving, and pressPower Buttonto Ok or Enter or Confirm
#Option 3, Hard Reset HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE with MicroSD card Firmware Update:
- Make sure the battery if fully charge
- Turn off the HUAWEI HONOR HOLLY (HOL-U19)
- Remove the MicroSD and connect to computer or PC
- Download firmware from computer browser http://www.huaweidevice.com or https://consumer.huawei.com
- Choose the HUAWEI HONOR HOLLY (HOL-U19) support and download the same version of firmware or update firmware
- Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
- Insert again the MicroSD to HUAWEI HONOR HOLLY (HOL-U19)
- Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
- Wait the process of update or reinstall the firmware will be less then 10 minutes.
- You can also update firmware using Updater applications at this phone.
How to Restore and Reinstall Clean Android Operating system / firmware at HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE (Reformat)?
We can add many applications from Google Play Store to play or run at HUAWEI HONOR HOLLY (HOL-U19). But some applications may become crash which can make our operating system damage or corrupt, our phone can run not normal with strange conditions. At this time we have to reformat or reinstall or restore factory default Android OS. First we have to know, that clean factory default Android operating system file source already saved safely inside HUAWEI HONOR HOLLY (HOL-U19) ROM. If we want to reinstall the OS, then we do not need to copy or connect with other gadget. Just follow simple steps to hard reset above, then clean factory default Android operating system will be reinstall automatically.
How to Unlock or Fix or Bypass or Solutions for HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITEforgot password code or security lock screen pattern or pin (lost password)?
After use several month, usually we will have some important data like documents or pictures / photo or movie / video, and also some important applications. We have to secure our phone data while away from us or stolen or lost. There are some factory default options that already available at HUAWEI HONOR HOLLY (HOL-U19). Usually we recommended to use screen lock pattern security, but some users also like to use password pin protections. What to do when we forget the answer? We can unlock or bypass forgot security screen lock pattern or password pin protection using Google account. Please give several time wrong answer continuously until HUAWEI HONOR HOLLY (HOL-U19) freeze or locked about 30 seconds. At this time, we can fine Forgot Password / Pattern button, press this button, then we can find place to type our Gmail username and password that we have already signed-in before. If we can not access Google account at this phone, then we have to do hard reset using hardware button combination key or using MicroSD with steps at #Option 3 above.
How to Improve Performance HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITEto make run more faster?
As we know that this phone have Quad Core 1.3 Ghz processor, this is fast enough to run office applications or some other entertainment like movie or playing simple games or HD games with dedicated GPU and 1 GB RAM. But some users have problem with slowly HUAWEI HONOR HOLLY (HOL-U19) trouble. This problems usually comes from applications. If we install some apps from Google Play Store, some of them will keep run in the background without any notifications to wait for data update. If there are too many applications run in the background then phone RAM and processor resources will be insufficient and can make HUAWEI HONOR HOLLY (HOL-U19) become slowly. We have to uninstall or remove some not use applications. If we want to make HUAWEI HONOR HOLLY (HOL-U19) performance run faster again like new, then we have to consider doing hard reset or master format.
Is That Any Secret Code for Doing Format HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE ?
There is no secret hidden code for HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE to make it back to factory default. Do the options above to hard reset it.
How to Upgrade or Update HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITEto Android Lollipop ?
At the first time release in the market, HUAWEI HONOR HOLLY (HOL-U19) using Android Kitkat for factory default operating system. We do not get any information from Huawei about when HUAWEI HONOR HOLLY (HOL-U19) get Android Lollipop update. However, using factory default Android Kitkat official at this phone already give good performance and all feature can run normally. We can keep to use this factory default Android Kitkat OS until Huawei release information about Android Lollipop update for HUAWEI HONOR HOLLY (HOL-U19).
How to Install Free Antivirus atHUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE?
How important Antivirus for our HUAWEI HONOR HOLLY (HOL-U19)? The virus who work for Android mostly have some different way, especially for infected steps. However, we can download free high rating antivirus apps from Google Play Store like AVG or sometime like that. Antivirus will help us scan installed applications or new applications that we want to install as well. Some antivirus also have other features like finding stolen smartphone and many more.
How to Improve Battery Life Longer of HUAWEI HONOR HOLLY (HOL-U19) / HONOR 3C LITE For Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?
HUAWEI HONOR HOLLY (HOL-U19) use 2000 mAh battery capacity, for some users this capacity is not too big, especially for heavy users, they will need to charge more than 2 times a day for active usage. Please note LCD is the main battery drain beside GSM 3G data network. We can try to do some adjustment to make battery life stronger for daily activity. Please try to turn off some not use connection like Bluetooth / Wifi / GPS. We also recommended to set manually the LCD brightness as low as possible. Some applications which always update data also will make battery drain, that is why we should use only important applications although our phone processor and RAM still have more capacity, but this can help to reduce battery usage.
Can I Install HUAWEI HONOR HOLLY (HOL-U19) with Android Nougat, Android Oreo, Android Pie or Other Lastest Android version update ?
Basically Huawei will not give above operating system to HUAWEI HONOR HOLLY (HOL-U19) officially, because they have to focus to latest firmware with better specifications to make new Android version can work more smooth. However, maybe we can find some other community website give custom ROM for HUAWEI HONOR HOLLY (HOL-U19), but once again, we are not recommended to flash with that ROM for production usage, because some features will not work properly. You may use custom ROM with your own risk and for testing purpose only.
How to Remove Google Account or Huawei Account from HUAWEI HONOR HOLLY (HOL-U19) ?
The fastest way to delete Google account from HUAWEI HONOR HOLLY (HOL-U19) by doing hard reset or master format. It will remove all account, email, sms, chat, history and other installed applications from HUAWEI HONOR HOLLY (HOL-U19). Please backup all important data before performing hard reset or master format.
I an using Huawei honour holly for past 7 months but now it has undergone some problems. Any upload or download it not performed by not even any back by the phone is performed. Please help me out with this
Hi, better you backup all important data, and try to do hard reset your Huawei Honor Holly using software menu because your phone still can boot normally. Doing hard reset will reformat your Huawei Holly operating system and restore all applications to factory default. Mostly you will get free problems after doing hard reset, but of course you have to setup again your Huawei Honor Holly from beginning like sign-in with Google account and install again several interesting applications from Google Play Store.
I can’t able to do the two ways mention above (settings>backup and restore>>erase everything# volume up +power button ) can u please suggest some other ways to do this. CU’s unable to find the WiFi hotspot tethering in my huawei honor holly u19 . please suggest me sumthing to get my phn back .
Hi, if your Huawei Honor Holly still can access menu Setting then the first steps at #option 1 is recommended to do. Otherwise you also can try using #option 3 by download correct firmware version for your Huawei Honor Holly then use microSD card to re-flash the operating system, please follow #option 3 steps carefully.
my phone, when i switched on ,,its logo’honor’comes and after that a white screen is appearing ,,,it will repeat same when in recovery mode also,,, please help
Hi, maybe you have to reformat with official firmware. Try to use options 3 above to download Huawei Honor Holly official firmware, prepare microSD card using memory card and connect yo computer, then unzip all files include folder to microSD, and put that microSD to Huawei Honor Holly again, and turn on to do reformat or reflashing firmware to that phone.
How to restore back up files… on honor u19
Hi, if you backup files using file manager to external microSD, then you should use the same file manager to copy back all data to internal memory. If you use special backup applications, then you can find restore process at that same applications. However, if you have signed-in at Google account, by default your Huawei Honor U19 phonebook data has been backup automatically to Google cloud server, therefore after you do hard reset and login again with the same Google account, then phonebook data will be restore automatically to your Huawei Honor U19.
sir i am using honor holly u19,when i am using net that some apps automatically downloaded.but i uninstalled again also some apps downloaded automatically.every time show the nodification for app .i am also done hard reset also but problem is not solved.
Hi, it seems that your Huawei Honor Holly get viruses or malware. First you have to make sure your Honor Holly U19 is not using custom ROM, because it can be downloaded some bloatware applications. If you are sure that your Huawei Honor Holly U19 is using factory default operating system, then please do hard reset one more time, then after your Huawei Honor Holly boot properly, please do not login with previous Google account. You may create new Google account to test your phone for several hours with download some important applications from Google Play Store. If everything work fine, then this trouble happen because previously your Huawei Honor Holly downloaded/restored cloud backup.
Good service samsum set thanks all staf samsum makenig.
I am using Hawaii honor holly for past 6 month. When I am upgrading my phone, I have used corrupt file for flashing the mobile. and now the mobile is off. as I have not made success in flashing so I can’t upgrade it or the same version i.e. 4.4.2 can be install by my self.
my home is far from service center so please help me in these issue. please tell me the instructions which I can follow and make my device in condition.
Hi, you have to try again reflash with correct firmware. Try to find at official huawei mobile website, then follow steps above to flash operating system with microsd memory card. hopefully It should make your phone work again.
hi my mobile phone camera is not working, showing cant connect to the camera how do i fix this problem?
Hi, try to download 3th party free camera applications from Google Play Store like Camera 360 or Open Camera, then try again to take pictures. If your Huawei Honor Holly still can not get any pictures, then try to backup all important data, and do hard reset from menu setting, because your phone still can work. It will reformat your Huawei Honor Holly operating system to factory default and also all installed applications will be restore from beginning again like new.
Hi i am using Honor Holly Hol-u19. in Few Days before after software installation is shown IMEI Invalid. Pls tell me how to solved the problem.
i will dry to *#*#3646633#*#*. it’s not Open.
Hi, maybe you have to do hard reset using microSD firmware upgrade with steps at #Option 3 above. Because we are not sure about what kind of OS that you use before, maybe your phone use custom rom or not official firmware.
I rooted the phone and when i try to format it shows sign of android only from 2days. When I format my honor holly it is showing continuesly starting android and not responding yet. i used all reset way but it is not working.
Hi, some non standard problems may happen when you do root or custom tweak at your Huawei Honor Holly Android phone. We suggest to try doing reformat using external memory MicroSD card like steps at #option 3 above carefully. Please choose correct ROM from official Huawei website and follow steps at #option 3 carefully.
My data and wifi always automatically turning on. I tried the two ways already but nothing happens. Pls help me.
Hi, usually this is happen because you have downloaded some applications from Google Play Store which can make the wifi automatically on. Please try to find that kind of apps and uninstall that apps as well. If you still can not find that application, then please backup all important data then try to do hard reset to reformat your Huawei Honor Holly to factory default using menu Setting like steps at #option 1 above, because your phone still can work properly.
Sir , I am using hol u-19, i facing some problems now. Automatically stop playing videos, some time automatically download apps I don’t want, automatically location services, mail service ,key chain ..apps are came infont of display while I am using other apps..
What is the problem , can you please help me?
Hi, at this situation, we suggest you to backup all important data as you can, then continue by doing hard reset using menu Setting because your phone still can boot normally. If will reformat all data and remove all bad apps that make this kind of trouble at your Huawei Honor Holly.
I not able to download any file over internet, an error message pops up at the botoom of the screen:unable to download becoz of system file error, I hv already clear cache memory in downloads folder in apps details.
Hi, please try to download other Internet browser like Chrome or Firefox (depend on what you never download). Then try to browse with that new browser. If still can not work, then we are suggest to do hard reset using Setting menu like steps at #option 2 above.
Hi, I have a problem in my Honor 3C lite, the signal is too weak, I dont know if it is normal or my phone is in not good condition but it’s my problem from the very start. Will it be fix if i’m gonna use custom rom?
Hi, usually at normal rom, signal will not that weak. Please try to test your simcard with other smartphone to make sure weak signal is not comes from your provider at this location. About custom rom, there are no standard options or features. So we can not answer about signal strength at that rom.
I want to select 4g netowork on honor holly… how can I do that.. there is no any option in its engineering mode.. please help.
Hi, please try to use dialpad of your Huawei Honor Holly, then type *#*#4636#*#*, then follow the menu to replace for 4G network.
Hi,
I removed the touch screen to clean the dust inside and after everything is done it assembled it properly. From then the menu bar at the bottom is not working but the touch screen is working.
Can someone help me to figure it.
Hi, maybe some items were not located properly after you unplug and plug it again. Please make sure all items are located at correct locations. If still can not work, then please consult with Huawei authorized service center.
My holly u19 gets more hang then i used backup and reset option but after that can i restore my old apps pls help me to get my old apps and photos in cmsecurity.
Hi, there are many backup options that we can do before doing hard reset or reformat. But please note, that sometime each backup apps will have their own way to backup. Not all backup options allow us to backup all installed applications and data files. Please tell us what kind of backup apps that you have used before performing hard reset at your Huawei Honor Holly.
Hi guys, I was totally left helpless with my Honor Holly being stuck at startup. Did not have a custom recovery installed and also didn’t have the usb drivers. Tried several drivers shared by various people in different forums, nothing work.
Then I came across this article, tried the option #3 – flash an update via SD card. The link given in there didn’t work though, found the firmware (the same one i had in my phone) in this XDA forum.
It worked smoothly, and my phone is back full of life once again.
Thank you very much for sharing this.
Hi, nice to know your Huawei Holly can work properly right now. Yes, Huawei has been change their URL for Mobile to https://consumer.huawei.com. We have updated with new link. Thank you for your information.
Sir, my one year old honor holly u 19
Power button and volume up button not working properly because need to press two or three times to perform operation.
I had done hard resetting but problems still remain.how to solve this issue ?
Hi, it seems that your hardware button broken, therefore you should try to replace with proper one at Huawei authorized service center.
Hey hai,last 1year I’m using honor holy u19 mobile, suddenly my mobile phone has been switch off but my battery is good, I put charging bt diDnt connect suddenly this issues come, guys gives any solution, didn’t switch on ,..
Hi, first you have to try charge your Huawei Honor Holly with different Android charger with minimum 1 A current output. If still can not work, then maybe your phone get some hardware troubles, you have to check at Huawei authorized service center.
Hii I m using Hawai honor holy. My phone has touch problem.Its automatically touch on same point again again .I was reset it. But still it was not resolved. So please help me how to solve my problem
Hi, have your done hard reset or reformat the operating system of your Huawei Honor Holly to factory default? If you just do soft reset or reboot, then we suggest to follow one following steps above to reformat your phone operating system to factory default using steps at #option 3 above using MicroSD.
I am using Huawei Honor holly u 19. The phone is not getting switched on. Any possibility of other problems other than battery.
Hi, first the main problems that might happen with your phone is battery. Therefore you have to try using different Android charger which have minimum 1 Amp current output, then try to charge about 1 hour. If still can not work then maybe the hardware getting troubles, you may need to bring your Huawei Honor Holly to Huawei authorized service center.
Sir, my hol u19 mobile is not charging. I always used to take hold up the charger twisted around my mobile, holding it for hours. Then it gets charged. Sir, is their any method to solve my problem
Hi, perhaps the charger it self is not working properly. Please try to use different Android charger with minimum 1 Amp power output. Otherwise, maybe your phone battery has been damage and you have to replace with new battery. You may consult this problems at Huawei authorized service center.
Sir my hold u19 .installed apps are not opening.and they not at displayed in home screen
Hi, there are some possibilities, please check that you have not installed any home launcher, because sometime it will have strange home desktop, new apps will not show or hide inside folder. Please remove 3th party launcher. If you still can not fix, then maybe you can try to do hard reset using menu Setting because it seems your Huawei Honor Holly still can boot normally.
Hey I use honor Holly u-19
It hangs for every 5/6 clicks.
I need to lock screen and open to use it again.
I had reset the phone completely errased everything but no use .
Can u help me.
Hi, you better follow steps at #Option 3 above to reformat your Honor Holly U-19 using MicroSD firmware file. Please follow steps carefully and prepeare microSD simcard.
My honor holly u 19 is stuck on logo screen and it repeats again and again I am trying many ways to reset .volume +power .
Hi, please follow steps at #option 3 above to reformat your Huawei Honor Holly using MicroSD firmware flash. It will reformat or hard reset your Huawei Honor Holly U19 without ask any password or pattern protections.
My holly-U19 is unknowingly rooted and does not turn on but just keep showing its logo
Hi, unfortunately we can not give good answer for rooted Huawei Honor Holly because there are some non standard possibilities may happen. However, you should try to do hard reset using MicroSD like steps at #Option 3 above.
My honor hol-T00 not turning on at all. I have tried hard resetting it but it was unable to popup. I tried servicing it also but all seems effortless
Hi, if the hardware of your Huawei Honor Holly has been broken, then you can not doing hard reset with any steps above. You have to fix the hardware troubles at Huawei authorized service center.