How to Easily Master Format LENOVO A6000 (PLUS) with Safety Hard Reset?

Tips and solutions for repair LENOVO A6000 problems. This is 5 inches smartphone from Lenovo which have 2 simcard GSM slot with 3G GSM and also 4G LTE network, both GSM simcard can on together to received a phone call, but of course we should hold one number to received the other one. LENOVO A6000 have standard battery size at 2300 mAh, at this point maybe this size is not too big or strong but average size for 5 inches LCD screen Android smartphone.

What is the different between LENOVO A6000 vs LENOVO A6000 PLUS ?

Internal Memory :LENOVO A6000 PLUS 16 GB, LENOVO A6000 8 GB
RAM : LENOVO A6000 PLUS 2 GB, LENOVO A6000 1 GB

What is Advantage of LENOVO A6000 & LENOVO A6000 PLUS Specifications?

Network GSM 3G HSDPA / LTE
Dual Simcard GSM-GSM
LCD 5 inches, 720 x 1280 pixels IPS touch screen
Quad-core 1.2 GHz Cortex-A53 From Qualcomm Snapdragon
GPU Adreno 306
Memory Internal 8 GB & 16 GB storage
RAM 1 GB & 2 GB
Main Camera 8 MP, 3264 x 2448 pixels, autofocus, LED flash
Front Camera 2 MP
Operating System Android OS, v4.4.4 (KitKat)
Battery Li-Ion 2300 mAh

How to Fix or Problem Solving for Recovery LENOVO A6000 & LENOVO A6000 PLUShang or not responding or malfunctions or stuck or freezing or bricked ?

Why our LENOVO A6000 become hang or frozen or stuck or bricks? What should we do when our LENOVO A6000 get this trouble? As we know some trouble happen because applications problems, especially when we install many applications from Google Play Store, but we have to choose carefully when install applications, because some applications at Google Play Store are not always safe and may contain any virus or mal-ware applications, some applications also will not always compatible with our phone. If we install these kind of applications, then sometime it can make our LENOVO A6000 become corrupt or hang or bricks or stuck or freeze. Our LENOVO A6000 can get boot logo loop and the LCD touch screen not responding. If we get this problems, then we should force soft reset or force shutdown or reboot or restart to clean temporary files and caches. When our LENOVO A6000 still get same problems, then we have to do hard reset or master format. Please remember, doing hard reset or master format will remove or wipe any important data or pictures or movie, therefore we have to do backup all data.

How to Force Shutdown or Force Soft Reset or Reboot or Restart LENOVO A6000 & LENOVO A6000 PLUS?

Sometime when we run an applications or playing games or watch movie, the LENOVO A6000 get hang or freeze or LCD touch screen not responsive with our finger touch, at this time we have to force soft reset or force shutdown or reboot to restart all running applications from beginning and remove temporary files and caches from this phone. Please remove back case cover of LENOVO A6000 and remove the battery for about 5 seconds, after that put again this battery to the right positions then press power button to turn it on again. This process of soft reset or reboot is safe to do anytime, because it will not remove any data. We also can restart all running applications and remove not use temporary files from LENOVO A6000 while this phone still normal conditions, press and hold POWER button until pop-up menu appear, then choose Reboot / Shutdown / Power Off menu.

#Option 1, Hard Reset LENOVO A6000 & LENOVO A6000 PLUSwith menu setting:

  1. Turn on the LENOVO A6000
  2. We suggest to charge the battery full
  3. Make sure you already backup all important data, because it will deleted from LENOVO A6000
  4. Go toMenu Setting > Storage > Factory Data Reset
  5. ChooseReset Phone, continue withErase Everything
  6. The LENOVO A6000 will do the master reset until it finish

#Option 2,Hard Reset LENOVO A6000 & LENOVO A6000 PLUSwith Hardware Button key:

  1. Confirm and make sure that LENOVO A6000 Battery is fully charge or not empty
  2. Turn off LENOVO A6000
  3. Press together :POWER + VOLUME UPabout several second, that the warning will appear at the LENOVO A6000
  4. You can also try to press POWER BUTTON until Lenovo logo appear, then continue press VOLUME UP + VOLUME DOWN together until menu appear
  5. Choose:Reset DeviceorWipe dataorClear eMMC
  6. Make sure we already backup all important data because doing hard reset will clean all installed application and all data will be loose or clear while Resetting LENOVO A6000

How to Restore and Reinstall Clean Android Operating system / firmware at LENOVO A6000 & LENOVO A6000 PLUS(Reformat) ?

We can have and install many applications from Google Play Store like Facebook, Instagram, Path, Whatsapp, BBM, Line Messenger, WeChat, Skype and many more free applications beside factory default LENOVO apps with Vibe 2 user interface, but sometime that applications can become crash and make our LENOVO A6000 operating system get corrupt or damage or broken. We should reinstall or reformat factory default operating system to make our phone can work again normally. First we have to know that clean factory default Android Kitkat already saved safely inside LENOVO A6000 ROM, therefore we do not need to copy anything or connect this phone to other device, this version of Android Kitkat file source can be upgraded if Lenovo confirm with new OS update. Just follow simple steps to hard reset above, then our LENOVO A6000 clean factory default Android operating system or firmware will be reinstall or restore by itself.

How to Unlock or Fix or Bypass or Solutions for LENOVO A6000 & LENOVO A6000 PLUSforgot password code or security lock screen pattern or pin (lost password)?

We may have many important data and applications at our LENOVO A6000, that is why we should give more security protection to keep our data secure when this phone away from us or stolen. We usually recommended to use screen lock pattern but there are many other options that we can choose at menu Setting > Security. Some people like to use password pin protections. The problems happen when we forget the answer of security protections. What should we do? We can bypass or unlock forgot security screen lock pattern or password pin protection at LENOVO A6000 by using Google or Gmail account. Please give several time wrong answer continuously until our LENOVO A6000 freeze or locked about 30 seconds, we will see Forgot Password or Pattern button, press this button to give our Gmail username and password that we have signed in before. Please make sure our Internet active when doing this steps. If we can not access our Gmail account, then we have to do hard reset or master format using hardware button combination key above.

How to Improve Performance LENOVO A6000 & LENOVO A6000 PLUSto make run more faster?

With the specifications of LENOVO A6000 using 64 bit Quad Core processor with 1.2 Ghz clock speed from Qualcomm and 1 GB RAM, the performance will run better for daily activity. We also can play several HD Games without trouble because LENOVO A6000 already have GPU (Graphic Processor Unit) with Adreno 306. But some LENOVO A6000 users get slowly experience with their phone, usually this problem happen because there are too many applications run in the background. Sometime users does not aware that some applications that we install from Google Play Store will keep run in the background without any notice to wait data update or wait some command. If there are too many like this, then our 1 GB RAM will insufficient and make our LENOVO A6000 become more slowly to response or run. Therefore we should only install important applications, and do not forget to uninstall when we do not use some applications. If we want to make our LENOVO A6000 performance run faster again like new, then we have to consider doing hard reset or master format.

Is That Any Secret Code for Doing Format LENOVO A6000 & LENOVO A6000 PLUS?

There is no secret hidden code for LENOVO A6000 to make it back to factory default. Do the options above to hard reset it.

How to Improve Battery Life Longer of LENOVO A6000 & LENOVO A6000 PLUSFor Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?

Some users have problems with battery drain faster at LENOVO A6000, this is because the capacity is 2300 mAh, basically this capacity is enough for daily activity usage, but we have to know that sometime our battery will drain faster if we use this phone LCD too much because LCD is the main battery drain beside GSM 3G or 4G data network. We can try to do some adjustment to make battery life stronger for daily activity. Please try to turn off some not use connection like Bluetooth / Wifi / GPS. We also recommended to set manually the LCD brightness as low as possible. Some applications which always update data also will make battery drain, that is why we should use only important applications although our phone processor and RAM still have more capacity, but this can help to reduce battery usage.

How to Update or Upgrade LENOVO A6000 & LENOVO A6000 PLUSoperating system to Android Lollipop?

At the first time release in the market LENOVO A6000 already have latest version Android Kitkat operating system version 4.4.4. This operating system run without problems. Until now we still not get any information about official Android Lollipop update for LENOVO A6000. Maybe there are some community custom rom which release Android Lollipop for LENOVO A6000, but please becareful when install custom rom or doing some tweak or root, because some wrong steps can make our phone get trouble and can not run normally again, some custom rom also make some features can not work properly. We suggest to keep using official factory default Lenovo Android Kitkat for better experience.

97 thoughts on “How to Easily Master Format LENOVO A6000 (PLUS) with Safety Hard Reset?”

  1. My lenovo a6000 have structed due to boot loop and I have wiped data through recovery mode but bootloop continue to exist now what I have to do plz help me.
    This problem start due to chain fire 3d. FYI my phone is rooted.

    Reply
      • Hi, we suggest to try doing hard reset. If your Lenovo A6000 still can boot and go to setting, please follow steps at #option 1. Otherwise, you should try to do hard reset using hardware button combination key like steps at #Option 2 above.

        Reply
    • Hi, please use Google account to restore pin lock problems at your Lenovo A6000 Plus, try to give several time wrong answer continuously until your A6000+ locked or freezing 30 seconds, then you will find Forgot Password button at LCD screen, then press that button to unlock or release forgot PIN using Gmail username and password. If this still not work, then please do hard reset or reformat your Lenovo A6000+ using hardware button combination key, but using still steps will wipe or remove your important data.

      Reply
    • Hi, at normal situations, your Lenovo A6000 will work with any GSM network provider. If this is not work, then we suggest you try to change your GSM card with different sim or borrow from nearest friends and make sure all network is turn on and also make sure flight-mode is disable at your Lenovo A6000. The second possibilities is you need to setup correct APN base by your network provider, you can ask your network provider to setup your Lenovo A6000 APN data. If still not work, then please do hard reset or master format.

      Reply
  2. My Lenovo 6000 plus is do fast battery drainig ..percentage when 30%..40%.and then phone do reboot..its..shows 30 to 25..26.alwys 4 to 5 percent battery doing dawn Please any one tell me..how I solve this problem

    Reply
    • Hi, there are 2 possibilities that can make your Lenovo A6000 battery to fast to drain. One because of your Lenovo A6000 have several applications which always consume a lot of resources or always access Internet, that conditions will make your Lenovo A6000 battery will fast to drain. Please try to do hard reset if you are not sure which apps get this trouble. The seconds possibilities is because your hardware battery is drop and need to replace, for this situations, you have to bring your Lenovo A6000 to Lenovo authorize service center for further test.

      Reply
    • Hi, unfortunately you can not restore back easily using OTA for Lenovo A6000 which have updated to Android Lollipop operating system using OTA. But you may ask Lenovo authorize service center to give any solutions for can not make phone call at your Lenovo A6000. Or you also can try to backup all important data from Lenovo A6000 then do hard reset using menu setting to reinstall clean factory default new Android Lollipop.

      Reply
    • Hi, please try to change simcard or make sure your APN is correct, you can consult with your network provider. The other alternative is doing hard reset, but you will lose all important files because it will wipe after finish reformat.

      Reply
    • Hi, some official firmware update can make trouble at Lenovo A6000 because not work with previous installed applications or setting menu. Therefore we suggest to backup all important data and do hard reset or master format to reformat or reinstall with fresh official Android Lollipop at your Lenovo A6000.

      Reply
  3. i try to root lenovo a6000 plus, custom rom installation was unsucessful, but now iam unable to root or retrive back to orginal os, os was crashed. need support how can i solve the problem

    Reply
    • Hi, unfortunately we can not give good answer for rooted or custom tweak Lenovo A6000 problems, because there are many non standard possibilities can be happen that make your Lenovo A6000 can not work. Please consult with Lenovo authorize service center.

      Reply
  4. My Lenovo A6000 got hard bricked while trying to Flash a new kernel….
    I need anyone’s help in getting out of this hardbricked…
    I need Original stock rom EMMC port number if anyone had backuped lete know…Thank you in Advance

    Reply
    • Hi, if you are sure your Lenovo A6000 can not turn on again because hard bricks, then you have to bring to Lenovo authorize service center to check the hardware or perhaps they can help to reflash with original firmware.

      Reply
  5. Hi. I’m having trouble about my phone Lenovo A6000. After I connected my phone to my laptop through a cable wire, everything went unavailable, I can’t go on wifi, do not detect any sim cards, bluetooth unavailable, all of it. Everything is reset but still it’s not working. I checked the phone status but everything is still not working, please help me. Thank you

    Reply
    • Hi, do you mean your Lenovo A6000 only get trouble after connected to USB cable? How about if disconnect the cable? However, if still get trouble, we suggest to do backup all important data and do hard reset to reinstall operating system of your Lenovo A6000.

      Reply
    • HI, you can backup all important data at Lenovo A6000 using external card, this phone have mcriosSD simcard, put one empty card and copy using file manager. If you can not find file manager applications, then please install from Google Play Store like IO File Manager or ES File Explorer which is free to download. Then using that apps, please browse at SDCard0 folder source and copy to SDCard1 folder destinations. You also can use cloud service like Dropbox or Google Drive using their apps, but your have to install it first from Google Play Store and export data to their server.

      Reply
  6. My lenovo a6000 has a security app pre installed. But I dont know the default 6 digit security password. How can I get it?

    Reply
    • Hi, you may try to do hard reset using hardware button combination key for your Lenovo A6000, at that time your preinstall security applications will not work anymore. Because all data and install to factory default and will be restore back to beginning.

      Reply
  7. our comment is awaiting moderation.

    just bought Lenovo A600, watsaap icon is not there.so trying to download it from google.com, but it says enter redeem code. So what is this code & how can i get one? is not watsaap free? the same problem is there when i enter facebook messenger section, it says enter redeem code.

    please help me out.how to install watsaap & facebook messenger in lenovo A600

    Reply
    • Hi, we never get this problems at new Lenovo A6000. You may consider to reformat your Lenovo A6000 so it will get fresh factory default operating system. Then you have to login to Google account and try to download Whatsapp to your Lenovo A6000 again. Yes, you are right, Whatsapp is free applications, but please be careful to download correct Whatsapp application, because there are many fake Whatsapp at Google Play Store or other applications store.

      Reply
    • Hi, please try to change using different Android charger which have minimum 1 Ah current output. Because this problems can also happen because corrupted charger. If still can not charging, maybe your Lenovo A6000 battery is broken, so you need to replace with new one. However, please consult with Lenovo authorize service center, so they can test your battery or other hardware.

      Reply
    • Hi, please make LCD screen brightness as low as possible to help battery not drain to fast. You also have to try turn off all not use connections like GPS or Wifi or Bluetooth at your Lenovo A6000. Uninstall all not use applications, because if many of them standby, then your phone battery also become work hard and fast to drain.

      Reply
  8. Hello sir’ I have buyed a Lenovo a 600 plus.when I use if for a 6 months there was no problem.but when I upgraded to lollipop the phone hangs and when I press power button some times it’s not showing display picture.

    Reply
    • Hi, some upgraded firmware will not work with previous installed applications. Maybe your Lenovo A6000 also happen like that. Therefore please consider to do hard reset to clean up all old installed applications and reinstall with factory default applications which is comes together with your Lenovo A6000 official Android Lollipop operating system.

      Reply
  9. my lenova A6000+ troubling. 1.4gb free space available in internal memory. after some suddenly i have seen stroage space running out. then i checked storage 45mb free. i just restarted my mobile. then again i checked storage space this time it showed me just 4 kb available. how to solve this plz help me…

    Reply
    • Hi, usually there are background process to download files from Internet. Can be happen because of viruses or malware. If official firmware, then it will not use about 1.4GB all storage. However, we suggest you do turn off Internet connection, then try uninstall some not use applications like games or some other apps. Use menu setting > storage and see which locations use internal memory too much. It will see from Apps or Images or Videos or Audio or Others.

      Reply
  10. (lenovo 6000 Plus) there are many numbered files in internal storage which are deleted several time they come again & again,
    and hard reseted 2 times it not working plz tell me how to get out of it, phone also hanging slightly.

    Reply
    • Hi,usually this conditions happen because your Lenovo A6000 has installed with bad applications. Please uninstall some not use applications. If you have done hard reset steps but still get the same problems. Maybe you have to do hard reset again and do not login with any Google account to make sure nothing restored from previous cloud backup. As long as your Lenovo A6000 is not rooted or not use 3th party custom rom then it will work again after finish hard reset to reformat factory default operating system.

      Reply
  11. Hey, i got problem with my touchscreen on lenovo a6000 plus.
    I dont know why, but its always press the “Back Button” in the bottom right touchscreen, someone says that my phone might got a malware. and how to erase the malware from my phone?

    Reply
    • Hi, better you try to do hard reset, please do not forget to backup all important data from your Lenovo A6000, then do hard reset using menu setting if still can work. Otherwise you have to do reformat or hard reset using hardware button combination key.

      Reply
    • Hi, we suggest to do hard reset either using menu setting or hardware button combination key to reformat your Lenovo A6000 operating system to factory default.

      Reply
    • Hi, usually that problems happen because there are some trouble applications inside your Lenovo A6000, therefore try to remove suspected or some latest installed applications. If still net solve, try to backup all important data and do hard reset using menu setting or using hardware button combination key.

      Reply
  12. I have lenovo A6000 phone anytime display flied mode that time there is no sim coverage
    and sim logo. how cane do it please sir

    Reply
    • Hi, first try to use different simcard to make sure your simcard is not corrupt. If still not work then we suggest to try performing hard reset using menu setting since your Lenovo A6000 still can reboot properly. This process will reformat your Lenovo A6000 operating system to factory default, please do not forget to do hard reset first before doing hard reset.

      Reply
  13. My phone is lenovo a6000 plus.I have 2 Sim cards.yesterday I inserted my friend’s Sim card.but the phone is asking pin number.then i removed the simcard and inserted my sim.then no problem.instead of my sim cards no other one is working.anybody help please.thnkZz in advnc

    Reply
    • Hi, base by your story, usually that pin only available at network simcard. However, if some trouble happen then this conditions need to repair using hardware button combination hard reset.

      Reply
  14. My lenovo a6000 + is very what I want to do when I open MX player or shareit is not appear fastly it is black when it open please help..

    Reply
    • Hi, if your Lenovo A6000 getting slowly, then maybe there are too many applications installed to it. Please uninstall some not use applications. Otherwise you can consider to do hard reset or master format to restore your factory default operating system. You can also try to download VLC Player as substitution for MX Player.

      Reply
    • Hi, at normal conditions it will not take more then 10 minutes to reformat your Lenovo A6000, from beginning until finish.

      Reply
    • Hi, first you have to try doing soft reset or reboot your Lenovo A6000 to clean temporary files and caches. Usually some of them stuck in your RAM. However, if still can not open some apps, then maybe your Lenovo A6000 internal memory is full, you need to try uninstall some not use applications and try again one more time.

      Reply
  15. My Lenovo a6000+ is slow,and wifi takes long time to load and often says wifi is not responding.
    What can i do for this problem,please help

    Reply
    • Hi, maybe you may try to use or connect with different wifi access point. Sometime it can happen because your phone is not fully compatible with this access point. If still can not work smooth although you have try using different access point, then we suggest to do hard reset to reformat your Lenovo A6000 operating system to factory default.

      Reply
    • Hi, basically we can not access to edit or remove system folder unless we do some rooted or custom tweak. At this time sometime it can not be fix without reflash from beginning. unfortunately we can not give good solutions for rooted problems, because there are many not standard possibilities might happen. Please consult with Lenovo authorize service center.

      Reply
    • Hi, please try to change with different simcard. If still can not work, then we suggest to do hard reset to reformat your Lenovo A6000 operating system to factory default.

      Reply
    • Hi, usually this problems happen because of too many installed applications run in the background. What should we do to fix this problems? First try to uninstall some not use applications, it may help to give more faster speed for your Lenovo A6000. If still can not fix the speed, then please do backup and performing hard reset using menu Setting to reformat your Lenovo A6000 operating system to factory default.

      Reply
  16. My Lenovo 6000+ update lollipop version.but my camera apps not working properly. Photo not clear images captured.they blur Please help this problem

    Reply
    • Hi, if some applications can not work after doing upgrade the firmware of your Lenovo A6000, then please backup all important data and reformat either using #option 1 or #option 2 above. Because usually some old apps and setting are not work properly with new firmware version.

      Reply
  17. I cant open my boot menu or i cant factory reset. When I try to reset from setting than the phone will shutdown and there shows only lenovo logo nothing happens i can wait about 4-5 hours but nothing happens and when remove battery and insert again the phone will starts again nothing will reset or delete. Now what i do on my lenovo a6000

    Reply
    • Hi, assume that you have done doing hard reset using hardware button combination key, but it did not work. Maybe there are some hardware troubles with your phone, then you need to discuss with Lenovo authorize service center for hardware check.

      Reply
  18. Sir my mobile is lenovo a6000 plus not connecting to pc via usb cable for transfaring music,video,etc.not show on the display mtp,ptp,mass storage when i connect to pc ..only charging..sir plz help me for this problem

    Reply
    • Hi, first, you have to make sure use the correct USB data cable. Please try to change different USB data cable to connect your Lenovo A6000 to PC Computer. If still can not work, then maybe your computer can not recognize your Lenovo A6000. Please try to use different computer as well.

      Reply
  19. My lenovo a6000 won’t turn on..
    But when i’m plugging my charger it’s sign lenovo came out..but when i’m trying to turn on..it never happen..i tried so many times..it’s been 3 days already..help me pls..

    Reply
    • Hi, first you have to try doing hard reset using hardware button combination key like steps at #Option 2 above. This procedure will reformat your Lenovo A6000 operating system to factory default. If still can not go, then please consult with Lenovo authorize service center, maybe it got some hardware trouble.

      Reply
    • Hi, first try to reformat using hardware button combination key to restore your operating system to factory default. If still get trouble, then maybe your ROM source also get problems. Therefore you have to get some more check or repair at Lenovo authorize service center.

      Reply
  20. My Lenovo A6000 plus is working correctly yesterday but something happened in it and it starts blinking. The screen goes black and after sometime Lock screen appears but I cannot enter my pattern and it goes again black. So I formatted my phone by hardware button key and now many problems starts such as camera, gallery, lenovo companion and some system apps are not starting. Also file explorer and all other apps cannot detect any picture, video, documents. Please can you help me getting out through this. Does my system is corrupted ? Can I format it again ?

    Reply
    • Hi, basically after finish doing hard reset, your Lenovo A6000 will reformat the operating system to factory default. It should work like new again. Unless your Lenovo A6000 get some hardware trouble. Please consult with Lenovo authorize service center.

      Reply
  21. The SIM 1 setting of my lenovo A6000 got stuck in 4G mode. I am not able to change to other mode. I tried hard reset and still the problem exits.

    Reply
    • Hi, usually although it stuck at 4G mode you still can fix from menu Setting network. However, if you have done hard reset but the problems still happen, then please consult with Lenovo authorize service center.

      Reply
  22. Why Lenovo is not releasing “VoLTE” ota – update for Lenovo A6000+ mobile phone…?

    To receive ota – updates is it necessary that Phone should be still under warranty..?

    Reply
    • Hi, we are not sure about which update that you mean. However, usually the minors or majors fix or improvement upgrade will be available using OTA (over the air), it should not brake the warranty of your Lenovo A6000.

      Reply
    • Hi, first you have to make sure thant internet connection is working properly at your Lenovo A6000. Usually if everything connected then you can login with Gmail account. If still can not work then try to sign up with new Google account.

      Reply
  23. HI
    Have a A6000 ,… -After °SIM1 LOcked ,Time Remaining 0 ° – Discovered it Was Embedded To a Specific Carrier (Not My Preferred ! ) Even Still in Warranty. They Asked For Money To Unlock it !!…
    Succeeded Flashing it Whit S059 BUT GOT it Asking For ° China Telecom Simcard° & Only The °DEfault° Option Available When Dialing ####6020# !!.
    In Case of ° Hard Reset ° Does-it Return To The °Embedded° Status ? & If So How To Get Rid-Of ?

    Plz , Any Help is Welcome

    Reply
    • Hi, it seems that you want to unlock bundling Lenovo A6000. Unfortunately we do not have idea about by pass this option, because it is depend on network provider and Lenovo collaboration.

      Reply
  24. Hi i have a problem. Few days before i saw when i switch off mobile and after some time switch on there will not be switch on and after charger connection the the mobile is switch on and battery percentage is getting low.what is the reason and solution of this problem.please tell me.

    Reply
    • Hi, maybe there are some applications that block the access. Please uninstall suspected applications. If still can not find that apps, then please backup all important data inside your Lenovo A6000 and follow steps at #Option 1 above to do reformat your Android operating system to factory default.

      Reply
  25. hi..i wanna ask about my lenovo a6000

    1. why my lenovo a6000 can’t install Whatsapp and ccleaner it said not enough memory but my internal storage free 2gb?

    2. my memory external damage and several apps which i install are gone and the apps icons still there,should i erase or not?

    3. hard reset w/menu setting or hardreset w/ three buttons, which one better?

    thanks in advance

    Reply
    • Hi, we try to help with some answer:
      1. usually if your internal memory still have 2 GB free, then your Lenovo A6000 will installed Whatsapp and other application without problems. Please make sure you are not wrong to see free capacity between internal memory or external memory.
      2. please try to remove external memory and read from other external memory card reader to make sure your memory really damage or not. If still can not work, then we suggest to reformat or replace with new microSD to prevent same damage problems for several time later.
      3. if your Lenovo A6000 still can boot properly, then using menu Setting is better.

      Reply
  26. Hi,
    My Lenovo A6000 has got switched off suddenly and when I tried to switch on, the screen shows only Lenovo logo and not proceeding further. I got the software re-installed twice and the issue repeats. Is there any solution ? Is it a battery problem or issue is with software ?

    Reply
    • Hi, if you have done hard reset and refresh the operating system to factory default, but the Logo problems still happen, then we suggest to consult and repair at nearest Lenovo authorized service center to check the latest OS for your phone or check for other hardware problems possibilities.

      Reply
  27. I was in the middle of a reset operation when my Lenovo A670t switched off ,l know that it is because of the battery so I removed it , put another then put it on but now only the logo shows

    Reply
    • Hi, it seems that your format process has interrupted, and your phone become damage. Therefore we always said to charge the battery full before performing hard reset or master format. However, you should try to do hard reset one more time using hardware button combination key like steps at #option 2 above to reformat your Lenovo A6000 operating system to factory default.

      Reply
  28. my lenovo suddenly off and i have connect charge.but my on and show lenovo tag but not continue,means not working and not show meanu….i have factory reste but not affected

    Reply
    • Hi, usually after finish hard reset, your Lenovo A6000 operating system will reformat to factory default. However, this process will not work normally if your Lenovo A6000 has been rooted or done with some custom tweak. Therefore, you have to bring your Lenovo A6000 to Lenovo authorized service center.

      Reply
  29. Sir,
    I installed s9 launcher in my lenovo A6000 and suddenly touch stopped partially. Only notifications are accessible nothing else. Only I can see anything neither respond nor delete only I can back it. My all 3 (back, home,running apps) buttons are working but phone partially not responding.
    Please help.

    Reply
    • Hi, some launcher application can make troubles or carsh with our operating system, perhaps this problems also happen at your device. Please try to do hard reset using hardware button combination key to reformat your Lenovo A6000 operating system to factory default.

      Reply
    • Hi, perhaps your tablet got non international version of Android, therefore there are not Google services at your Lenovo A6000 tablet. Please try to install Google apps from its own applications store. Or better your try to bring your tablet to Lenovo authorized service center.

      Reply
  30. Additional info:

    Untick “quick start phone next time” if you want to reset/ erase all data. I’ve tried to erase with the mode ticked and seems not working. But vice-versa it works! Thanks btw.

    Reply

Leave a Comment