Tips and tricks for SAMSUNG GALAXY J1, this phone have several type especially for GSM network, SAMSUNG GALAXY J1 3G or SAMSUNG GALAXY J1 4G and also known as (SM-J100F / SM-J100FN / SM-J100H / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU). This phone have 4.3 inches LCD screen with Dual Core processor at 1.2 Ghz clock speed. This processor are not too fast but enough to run several daily applications like Facebook or Instagram or Path or Whatsapp or BBM or Line Messenger or WeChat and several other applications. For daily documentations, SAMSUNG GALAXY J1 camera is 5 megapixel with autofocus for better images and LED flash for help give additional light at low light situations.
What is Advantage of SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) Specifications:
GSM 3G HSDPA
Single and Dual Simcard GSM-GSM on together
LCD 4.3 inches
Internal memory 4 GB
RAM 512 MB
External memory microSD, up to 128 GB
Main Camera 5 MP, 2592 х 1944 pixels, autofocus, LED flash of type have 8 MP camera
Front Camera for video conference
Processor Dual-Core 1.2 GHz Cortex-A7
Operating system Android OS, v4.4.4 (KitKat)
Battery Li-Ion 1850 mAh battery
How to Fix or Problem Solving for Recovery SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) hang or not responding or malfunctions or stuck or freezing or bricked ?
SAMSUNG GALAXY J1 have dual core processor, this specifications is not too high for running many applications but not too bad if only running standard chatting or social media and office working applications. When the first time we activate this phone, SAMSUNG GALAXY J1 already have several factory default applications, but we can add or install more from Google Play Store either free or purchase one. But some applications from Google Play Store can make trouble if install at our phone, because sometime they have virus or some other mal-ware or spyware or ad-aware. These kind of applications can make our SAMSUNG GALAXY J1 hang or stuck or bricks or broken or blank or freeze. Some users also get trouble with boot logo loop or LCD touch screen not responding. At this time we have to force soft reset or force shutdown or restart or reboot to remove temporary files or cache from trouble applications. If this problem still happen, then we have to do hard reset or master format. Please do not forget to backup all important data at SAMSUNG GALAXY J1 because doing hard reset or reformat will remove all of them.
How to Force Shutdown or Force Soft Reset or Reboot or Restart SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) ?
What should we do when our SAMSUNG GALAXY J1 get trouble or hang or LCD touch screen not responsive? Then we have force shutdown or force soft reset or reboot to restart all applications from beginning then remove temporary files and caches. Please remove the back case cover and unplug the battery, wait about 5 seconds and then put again the battery at its positions then press POWER button to turn on this phone. This process are safe because it will not remove any important data and applications. We also can do soft reset or restart procedure any time when this phone still work normally, press and hold POWER button until pop-up menu appear, then choose Restart / Reboot / Turn off / Power off, after SAMSUNG GALAXY J1 fully turn off, then you can press POWER button to turn on again.
#Option 1, How to Hard Reset SAMSUNG GALAXY A5 SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) with software menu:
- Turn on SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU)
- Make sure SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) battery already charge properly
- Go to menu:Setting >General tab> Backup & Reset > Factory data reset > Reset device
- ChooseErase Everything
- SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) will do the process to Master Reset to Factory Default
#Option 2, How to Hard Reset SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) with Hardware key button:
- Make sure the battery of SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) charge properly
- Turn off SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU)
- Press and hold together :Power Button + Volume Up + Home Button
- If the button at number 3 not work, we can try with press and hold togetherPower Button + Volume Up Button
- If we see the menu at LCD screen, chooseWipe Data/Factory ResetwithVolume Buttonto select and usePower Buttonto ok or enter.
- The SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) will doing the process of restoring to factory default.
How to Restore and Reinstall Clean Android Operating system / firmware at SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) (Reformat) ?
The factory default operating system Samsung Galaxy J1 use Android Kitkat 4.4.4, this firmware already installed and ready to use after we open from the box. There are some possibilities that can make our SAMSUNG GALAXY J1 become trouble and need reinstall the operating system. First, we have to know that clean factory default Android operating system file source already saved safely inside SAMSUNG GALAXY J1 ROM. If we need to reinstall or restore the firmware, then we do not need to copy from other device or gadgets. Just follow the steps to hard reset above, then clean Factory default Android operating system will be reinstall automatically. Please note, the file source of operating system version will be follow the latest update. If we never update any firmware from OTA, then our operating system version will use factory default Android Kitkat 4.4.4.
How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) forgot password code or security lock screen pattern or pin (lost password)?
It is very important to give more security protections for our SAMSUNG GALAXY J1 to keep our confidential data safe while this phone away from us. There are some options that we can choose without need to install anything, we usually recommended to give screen lock pattern security or some users like to use password pin protections. The problems happen when we forget the security screen lock pattern or password pin protection. Do not worry about this problem, because we can easily bypass or unlock forgotten security protections using Google account. Please try to give several time wrong answer continuously until this phone freeze or locked about 30 seconds. At this time, we will find Forgot Password / Pattern button, please press this button then we will find field to input our Gmail username and password that we have already signed in before. If we can not access our Gmail account, then we have to do hard reset using hardware button combination key, but of course all of our important data will be remove or wipe.
How to Improve Performance SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) to make run more faster?
The specification of SAMSUNG GALAXY J1 is Dual Core 1.2 Ghz and have limited RAM at 512 MB, which is not in high end positions, however for daily activity this specification is enough. Of course some users get slowly trouble at their SAMSUNG GALAXY J1, usually this problems happen because there are too many applications run in the background and eat more RAM and processor resources. All applications run will use some amount of RAM and processor resource. This RAM will use either for background or foreground applications. Please uninstall some not use applications to give more RAM and processor resource for applications to run. If we want to make our SAMSUNG GALAXY J1 run faster again like new, then we have to consider doing hard reset or master format.
Is That Any Secret Code for Doing Format SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) ?
We can try to use secret code for doing hard reset SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) is*2767*3855#.But please remember to always be careful typing that code, because the SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) will doing hard reset and remove all data and installed applications.
How to Upgrade SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) to Android Lollipop Official Update ?
With the minimum specification of SAMSUNG GALAXY J1, we think that this phone will not get any update to Android Lollipop (unless US version). However, using factory default Android Kitkat version has already give good performance, that is why we should not need to update this phone to Android Lollipop if the upgrade is not official Samsung, because in our point of view, some custom ROM that we could install from other community will sometime not running perfectly and some functions can not work normally as well.
What is The Latest Upgrade for SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) Android version ? Can I Install Android Marshmallow or Android Nougat or Android Oreo to SAMSUNG GALAXY J1 ?
We can not upgrade this SAMSUNG GALAXY J1 version with Android Marshmallow or Android Oreo, which is the latest version when this information updated. Some version can have upgrade to Android Lollipop, but please note that this is only available for some specifications. We can try to find out from OTA (over the air) update at menu Setting > About. This firmware upgrade is not available for all version, rooted version or custom rom version.
How to Improve Battery Life Longer of SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) For Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?
The battery of SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) is only 1850mAh, this is not too strong enough if we are heavy user. Some users have fast battery drain problem when use this phone. We can try to do some adjustment to make battery life stronger for daily activity. Please try to turn off some not use connection like Bluetooth / Wifi / GPS. We also recommended to set manually the LCD brightness as low as possible. Some applications which always update data also will make battery drain, that is why we should use only important applications although our phone processor and RAM still have more capacity, but this can help to reduce battery usage.
How to Deal with Insufficient Internal Memory at SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) (not enough memory) ?
The internal memory of SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) is 4 GB, this is very limited capacity for smartphone, good news from SAMSUNG GALAXY J1 that we can give more additional capacity with external microSD card upto 128 GB. But we have to know that all applications need internal memory for default storage, and it mean we only have 4 GB and some of this storage also use for operating system and factory default applications, therefore we will get half of that maximum capacity. Please only install selected important applications from Google Play Store. Please note, our Internal memory will also insufficient because some applications like Facebook or Whatsapp or BBM or Twitter also will use internal memory to save their data, therefore after use several moment, our internal memory will be insufficient.
Other FAQ of SAMSUNG GALAXY J1 (SM-J100F / SM-J100FN / SM-J100H-DD / SM-J100H-DS/ SM-J100M / SM-J100MU) :
- How to Fix SAMSUNG GALAXY J1 Stuck at Logo ? When this phone can not boot properly, or stuck at Samsung / Android Logo, then we have to force reformat or master format SAMSUNG GALAXY J1 using hardware button combination key like steps at #option 2 above.
- Can we use Fingerprint screen lock protection at SAMSUNG GALAXY J1 ? No we can not use fingerprint because this version does not have fingerprint sensor at home button.
i buy a samsung j100h but my sd card show blank sd card and unsupported files……when asked to reformat i do it but know result.what to do?
Hi, please make sure your microSD card is still work properly by remove from your phone and use external card reader to read data from your computer. If it work, then please format with your computer first and try to plug it again at your Samsung Galaxy J1. This phone have capabilities to read microSD external card up to 128 GB, however you also can use 4 GB or 16 GB or bellow 128 GB properly at this phone. You may also can try to use alternative microSD just to make sure your Samsung Galaxy J1 external card slot still work normally.
Data network problem. Keeps loosing network how do I improve network?
Hi, you can not improve network radio power strength, especially when your location is away from BTS. However, you can try to do hard reset first to restore back all setting to factory default, maybe your Samsung Galaxy J1 trouble because bad setup options.
How can solve network unlock code of samsung j1
Hi, network lock usually happen at Samsung Galaxy J1 or other smartphone who bundle with operator when selling in the market, if your Samsung J1 also sold together with operator package, then you can not do anything unless doing some root or custom root which we can not give answer for that. Please consult first with your network provider, they will check your Samsung Galaxy J1 then make it sure about your phone.
I changed the sam glxy j1 touch. And the first week perfectly worked. And the next week onwards it doesn’t working… Wht the solution???
Hi, mostly that problem happen because applications trouble, please do hard reset to reformat your Samsung Galaxy J1 to factory default, it will fix your problem.
I bought J1 recently the same issue I m having that memory card micros SD card is not working… pls give me suggestion.
Hi, please try to change with different memory card just to make sure your microSD fine. If still not work, then you can try to do hard reset your Samsung Galaxy J1 to reformat the operating system to factory defualt. The test again your external microSD. Do not forget to backup first before doing hard reset.
Want you helping me in delete Mediakit and restoring master system of my mobile Samsung Galaxy SM-J100.
Hi, unfortunately we can not give good advice for rooted or custom rom Samsung Galaxy J1, because many non standard possibilities may happen at your phone. Maybe someone else can share their information. However, you should try to do hard reset using hardware button combination key like steps at #option 2 above, this steps will try to reformat your Samsung Galaxy J1 operating system to factory default.
The camera of my J1 is having a gray effect or some of the pic isn’t colored just like before. I already reset the camera settings but it’s still the same. Bought this J1 last Oct 31, 2015. The only color that appears on the camera is gray and yellow, sometimes pink
Hi, first you can try to download 3th party camera applications free from Google Play Store like Open Camera or sometime like that. After that try to take some pictures. If still not work, maybe you have to do hard reset or master format for your Samsung Galaxy J1, but please do not forget to backup important data before doing master format.
My mobile Samsung Galaxy SM-J100 instead of start as usual it start from Thursday 19/11/2015 with Mediakit.Please help me to solve this problem.Thanks.
Hi, maybe you can try to do hard reset to reinstall/reformat you Samsung Galaxy J1 to factory default using hardware button combination key.
My j1 lockscreen freezes my homescreen. I cannot use it until I format again. What seems to be the problem?
Hi, the freezing problems at Samsung Galaxy J1 usually happen because apps problems. If we install many applications from Google Play Store, sometime some of them are not compatible with our Samsung Galaxy J1 or may also contain viruses or malware that can make trouble or freezing or LCD touch screen not responsive like what happen to your Samsung Galaxy J1, therefore doing hard reset will reformat and restore back all factory default applications.
hi i have a problem w/ my samsung galaxy j1 i reset my phone and when i press the volume down+power button+home key. i select the custom OS because i have no other button then its too long downloading..
Hi, usually you can find reset to factory default using Wipe data / Factory reset menu to reformat your Samsung Galaxy J1 after press hard reset button like steps at #options 2 above. Unless you use non standard rom, then maybe something may happen like what you see. Please try to do it one more time, if still have trouble, then bring your phone to Samsung authorize service center.
my phone gets hanged several time ina day what should i do.
Hi, you Samsung Galaxy J1 may get hang or freezing if some applications get trouble. You have to find what the last app you installed, tren try to uninstall amd boot your phone again. If still not work, then please try to do hard reset to reformat yout Samsung Galaxy J1 operating system to factory default.
this morning my samsung galaxy j1 having a problem with the system update, after installing the system update my phone restart and stuck up in her name Samsung Galaxy J1, then i will restart on it but the same problem my phone always start system update installing after that they will stuck !!! what should i do to fix it any comment and suggestion please 🙁
Hi, sometime after finish doing update then Samsung Galaxy J1 become strange. You have to do hard reset to clean all installed applications, because some old version applications maybe can not work correctly at new firmware update.
my galaxy j100h phone always no space yet i did not down load any applications when ever I try it shows no space
Hi, usually the internal memory will be insufficient because there are some applications data become growing such as Facebook or Whatsapp data, unfortunately that data can not move to external card, therefore your Samsung Galaxy J1 internal memory become insufficient. Please consider to clean some data, like Facebook or Twitter or Whatsapp, their data usually already backup to cloud server, so although we remove all data then they still can restore back automatically as long as we use the same ID or Phone number.
samsung galaxy j1 sm-j100h Internal storage problem
no space problem
Hi, please make sure you have enough storage left, because some applications can keep old data like Facebook or Whatsapp or Tweeter. You have to uninstall some not user applications to make your Samsung Galaxy J1 not get insufficient internal memory.
How to solve galaxy j1 shutdown
Hi, the self shutdown problems usually happen because battery trouble or applications trouble. First make sure your battery is charge properly with right charger, you can try to charge with different Android charger. The second possibilities because your phone has installed with several applications that make trouble. You can try do hard reset using hardware button combination key like steps at #option 2 above, it will reformat your Samsung Galaxy J1 operating system to factory default.
I found n Samsung galaxy j1 at the road side..I hv reset it bcoz I don’t know the password..but now when i start it..it asks for the email account that was previously synced with this device…what would I do…
Hi, you have to do hard reset using hardware button combination key like steps at #option 2 above. This steps will not ask any previous Google or Samsung account, because it is start from off position.
Please help my screen us black what can I do
Hi, please try to do hard reset using hardware button combination key like steps at #Option 2 above. This process will reformat your Samsung Galaxy J1 to factory default operating system. If still can not work, then please consult with Samsung authorize service center.
After a hard reset and reboot it still didn’t start up???
Hi, after your Samsung Galaxy J1 finish reformat with factory default operating system, then it will start with fresh operating system. Please try to press Power button when your phone still off positions.
I can’t use watsup. .. it shows unfortunately watsup not responding and even other apps too…. I reset and restarted my Mob so for doing this , I cleared data and chache also ….what can I do to fix problem
Hi, usually after you done hard reset, the clean factory default operating system will reinstall to your Samsung Galaxy J1. Your phone will able to install Whatsapp as well. Please make sure you do correct steps to hard reset either using #option 1 or #option 2 above.
when i turn on my samsung galaxy j1 it stuck on logo, when i reboot, it stuck again in logo, what should i do? i already brought this to samsung wireless and they reformat it. but it happen again 1 month after. please help
Hi, it is true to do hard reset to reformat your Samsung Galaxy J1 operating system to factory default. If this problems happen, then use hardware button combination key. However, after use several month and the problems still happen, then maybe you have to try install only important applications, because mostly the stuck or boot loop happen because operating system damage or corrupt from applications crash.
my samsung galaxy j1 100h wont even open the recovery mode, i tried everything but its just not responding.. it shows the samsung logo and when you put it on charging it shows the charging screen but it will not go into recovery or load up.. any suggestions?
Hi, if you have done to try doing hard reset using hardware button combination key but it still can not work, then maybe some hardware trouble may happen. Please consult with Samsung authorized service center.
I have a j1 nxt prime . I was fallen down from my bed and the display is gone . How can i reset it before giving it to the shop
Hi, if the LCD hardware is broken then the only option you can do is bring to Samsung authorized service center and ask them to replace with new LCD screen.
hello 🙂
my Samsung Galaxy J1, suddenly started rebooting randomly a few times a day a few days ago. but now it keeps rebooting/shuting down nonstop without any chance to use it :/
please help 🙂
Hi, please try to do hard reset your Samsung Galaxy J1. It will reformat the operating system to factory default. After finish hard reset and your phone can work again, then you have to setup like new phone with sign-in at Google or Samsung account.
I have a Samsung Galaxy J1 and i dont get some of my text when people send them to me. what can i do
Hi, what kind of text apps that troubles. If it is SMS then you have to make sure your network provider work correctly. If there are some other Internet chatting applications like Whatsapp or Facebook Messenger or Line Messenger, then maybe the Internet is not always on at your Samsung Galaxy J1. Other possibilities are the full storage capacity. You should make sure everything work correctly at your Samsung Galaxy J1.
Hi i have samsung j1 , its globe locked i try put globe simcard but still its not working , if i on the phone Sim Network Unlock Pin are shown .. what should i do?
Hi, unfortunately we can not give good answer for locked network provider at your Samsung Galaxy J1. Maybe someone else can give other solutions.
hi, I have a problem with my gelaxy J1 have restet my phone for the 3th time since i got it. e.g im busy chatting on whatsapp and other apps… the device says that my google play have stopped, unfortunatley your google play serves has stpoed now i must press the Ok button the whole time and it never stopped since i reset my hone for the 3th time. please how can you help my or gave me good results?
Hi, please make sure your phone does not have too many installed apps, because Samsung Galaxly J1 has limited resources. Do backup and hard reset one more time, after that only install important apps like Whatsapp. And try to use it for several period.
Hi, my samsung j100ml/dx is dead after flash with odin. Detected in fastboot connect as “SPRD U2S Diag”. I tried using a jig, even a boot card process but no luck at all. I would really appreciate a helping hand. Thanks in advance.
Hi, at this situations we suggest to bring to Samsung authorized service center for correct procedure flashing the factory default operating system.
Hi ma phone is J1.the touch screen works for about 10 seconds and becomes unresponsive.i can increase the volume by pressing ze button zen i can increase or decreas on ze screen.and i can switch ma phone by pressing for long ze button on ze right and still the screen allow me to preess ze either ze plane mode swich off or restart on screen
Hi, it seems that your Samsung Galaxy J1 operating system has been corrupted. You have to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat your Samsung Galaxy J1 os to factory default.
My bother gave me a Samsung Galaxy J1 (2016). But he died before giving me the password. I have reset it bcoz I don’t know the password, When i restarted it, it asks for the email account that was previously synced with this device…what do I do? Option #2 doesn’t work!
Hi, usually if your Samsung Galaxy J1 still at default state with official ROM then the #option 2 above will work without problems. Please try to do it slowly steps by steps. If still can not fix, then please consult with Samsung authorized service center.
Hie my mother was using Samsung j1. So she past away and i like to use her phone the problem it welcome me then say i must connect the wifi, after that wait a minute. then it require the gmail account. when i put my it says need the previously gmail. so what can i do to process to on it.
Hi, we suggest you to do hard reset using hardware button combination key like steps at #option 2 above. It will reformat Samsung Galaxy J1 operating system to factory default and you will not get problems with any previous security account or password protection.
My Samsung Galaxy J1 will not activate pass the Samsung account and I have for gotten password went and put new sim card and all information even a new account
Hi, you may try to restore forgotten Samsung account from Samsung mobile official website. If still can not restore, then we suggest you create new account and use it with your Samsung Galaxy J1.
i already reboot my samsung j1 but still it doesn’t work? i already turn off but still i stuck up with the logo screen.
Hi, as far as your Samsung Galaxy J1 still use official ROM or does not have trouble with hardware, then the steps at #Option 2 to hard reset using hardware button combination key will work with most Galaxy J1. However, if your phone still can not fix with that procedure, then you have to check your hardware to Samsung authorized service center.
Hi, why my samsung j1 stuck on logo then i can reset my j1..
Hi, if your Samsung Galaxy J1 is stuck at boot loop then you have to try doing hard reset using hardware button combination key like steps at #option 2 above. It will reformat your Samsung Galaxy J1 operating system to factory default. But of course you have to setup again like new, including sign-in with previous Google account or Samsung account.
can firmware of j100h be used on j100h/ds
Hi, we can not make sure about that, but with OTA firmware update, your Samsung Galaxy J100H/DS will find the proper firmware version which fit to your phone automatically. If the firmware still not available, then your Samsung Galaxy J1 will not process any firmware upgrade.
sir my samsung j1 set is hanged so much some time us browser or whatsapp has not opened please give me some advice
Hi, Samsung Galaxy J1 have limited specifications, therefore we are not suggest to install many applications. However, if your Samsung Galaxy J1 get hang/stuck troubles, then please make sure you have backup all important data, or Backup all Whatsapp data at cloud with simple steps, then continue to do hard reset using menu Setting like steps at #option 1 above, because your phone still can boot properly. After finish performing hard reset, then you have to sign-in with same Google account and follow steps to recover Whatsapp account and chat history.
Hi i tried resetting my phone with option2 nothing happens, i also removed the battery for several mins and nothing, is there any thing i can do to reset this phone its a J1
Thank You
Naren
Hi, at normal situations, we can do hard reset using hardware button combination key. But if you still can not perform hard reset problem, then maybe there are some other hardware troubles happen at your Samsung Galaxy J1. Please consult with Samsung authorized service center.