Tips and solutions for fix trouble at HUAWEI ASCEND Y520, the 4.5 inches LCD screen Android smartphone which come with 5 megapixel camera and have LED flashlight to help us taking good images at low light situations. How good Huawei Ascend Y520 camera? This camera is good enough for daily activity and documentation. Having 5 megapixel is enough to see the pictures at 15 inches LCD screen without any problems. But some users maybe get trouble with camera applications at HUAWEI ASCEND Y520, basically this problems can be solved reset and delete camera data and cache from menu settings. HUAWEI ASCEND Y520 use Android Kitkat operating system, please read further information bellow to find the way reformat the operating system.
What is Advantage ofHUAWEI ASCEND Y520-U03 / ASCEND Y520-U12Specifications?
Network GSM 3G HSDPA
LCD 4.5 inches capacitive touch screen
Processor Dual-core 1.3 GHz
GPU Mali-400
Memory Internal 4 GB with 512 MB RAM
Main Camera 5 MP, 2592 х 1944 pixels, autofocus, LED flash
Front Camera for Video Conference
Operating System Android OS, v4.4 (KitKat)
Battery Li-Ion 1750 mAh
How to Fix or Problem Solving for Recovery HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 hang or not responding or malfunctions or stuck or freezing or bricked ?
Huawei Ascend Y520 have small internal memory at 4 GB total space, but this space already used for operating system and installed applications, therefore we only have about less then half of it. There are already some factory default applications like camera, gallery, browser and home launcher that already installed inside this phone, but we still can add some applications from Google Play Store, but because of limited internal memory, then please only install some important daily use applications like Facebook, Whatsapp, BBM, WeChat and some other more. We also have to becareful while install non high ratting applications, because sometime it can make our phone become trouble and get stuck or bricks or hang or frozen. Some trouble also can make our HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 can not boot or getting boot logo loop. Same problems also happen with LCD touch screen not responding. At this moment, we have to force soft reset or force shutdown to restart all applications and remove temporary files and caches. If this problems still happen, then we have to do hard reset or master format.
How to Force Shutdown or Force Soft Reset or Force Reboot or Force Restart HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 ?
What to do when our HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 get hang problem or this phone freeze in the middle of running applications? We have to force soft reset or force shutdown by open the back cover case of HUAWEI ASCEND Y520 and remove the battery, wait about 5 seconds, and we can put again the battery at the right positions. Please press POWER on to turn on this phone again. This process also can do when our HUAWEI ASCEND Y520 still at normal situations, at On state, please press POWER button until pop-up menu appear, then choose Turn Off / Reboot / Restart. After this phone totally turn off, then we can turn on again using POWER button. The process of soft reset or restart or reboot will not remove any important data and will not uninstall any applications, so we can do this procedure anytime.
#Option 1, Hard Reset HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 with Software Menu :
- Make sure the battery is charge properly
- Turn on HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 smartphone
- Don’t forget to backup all important data
- Go to menu:Setting > Backup & reset > Factory Data Reset> Reset Phone
- ChooseErase everythingto continue and confirm you ready to do the format HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12
- The HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 will continue the step until ready to use in clean factory default.
#Option 2, Hard Reset HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 with Hardware Key Button :
- Please make sure the battery is not empty
- Turn of HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12
- Press and Hold together:Power Button + Volume Up Buttonfor several seconds
- Follow the menu at LCD screen to continue the hard reset HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12, useVolume DownorVolume Upbutton to moving, and pressPower Buttonto Ok or Enter or Confirm
#Option 3, Hard Reset HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 with MicroSD card Firmware Update:
- Make sure the battery if fully charge
- Turn off the HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12
- Remove the MicroSD and connect to computer or PC
- Download firmware from computer browser http://www.huaweidevice.com.
- Choose the HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 support and download the same version of firmware or update firmware
- Extract the downloaded folder, and copy all folder (include folder) into main root location of MicroSD
- Insert again the MicroSD to HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12
- Turn on Phone together with press and hold Power + Volume Up + Volume Down button until the Android logo appear
- Wait the process of update or reinstall the firmware will be less then 10 minutes.
How to Restore and Reinstall Clean Android Operating system / firmware at HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 (Reformat)?
Like what we said at the first paragraph of this information page, now we will give simple solutions to reformat or reinstall factory default Android operating system at HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12. When the first time release at the market, this phone already ship with Android Kitkat operating system and this OS ready to use when we open the box. We also have to know that clean factory default Android Kitkat operating system also already saved safely inside HUAWEI ASCEND Y520 ROM, that is why we do not need to copy anything or connect with other device. Just follow the simple steps to hard reset above, then clean factory default Android operating system will be reinstall or restore automatically. Especially for steps at #Options 3 above, we need to download operating system file source from Huawei official website, this solutions can be done if we can not use #Option 1 or #Option 2 because of any reasons.
How to Unlock or Fix or Bypass or Solutions for HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 forgot password code or security lock screen pattern or pin (lost password)?
There are already some options to give more security protections to secure our phone data. HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 already have factory default options, but we suggest to use screen lock pattern because it is fast and easy to use. We also can use other protection options like password pin protections. The problems happen when we forgot screen lock pattern or password pin answer. But do not worry, because we can bypass or unlock forgot security protection using Google account or Google username and password. Please give several time wrong answer continuously until HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 freeze or locked about 30 seconds. At this period, we will find Forgot Password / Pattern button. Please press this button to unlock forgotten security protection using Gmail account that we have signed in before. If we can not access Google account at locked HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12, then we have to do hard reset using hardware button at #Option 2 or using microSD at #Option 3 above. Please remember, dong any hard reset or reformat will remove any important data and installed applications, therefore we should do backup if we can.
How to Improve Performance HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 to make run more faster?
The specification of HUAWEI ASCEND Y520 is limited, especially RAM which only have 512 MB. Any applications which run in this phone will need some amount of RAM and processor resources. Some applications which installed from Google Play Store will keep run in the background to wait any command or data update, all of them will need RAM, therefore if there are too many applications run together, then RAM and processor resources will be insufficient and will make this phone get trouble or not responsive. Please uninstall some not use applications. If we want to make HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 performance run faster again like new, then we have to consider doing hard reset or master format.
Is That Any Secret Code for Doing Format HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 ?
There is no secret hidden code for HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 to make it back to factory default. Do the options above to hard reset it.
How to Upgrade or Update HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 to Android Lollipop ?
HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 already have Android Kitkat version 4.4, sometime Huawei will release some patch or minor upgrade for Android Kitkat, but we still does not have any information about Android Lollipop operating system for HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12. Any further information about Android Lollipop for Huawei Ascend Y520 will be release at notification if available. But as far as we know, maybe this phone will not get that update easily. However, using Android Kitkat at Huawei Ascend Y520 is awsome.
How to Improve Battery Life Longer of HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 For Solving Battery Drain Faster Problem (Battery Saving / Extent Battery Life)?
The capacity of HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 battery is use Li-Ion 1750 mAh. This size is not too big but maybe enough for some users. We still can do some adjustment to make our HUAWEI ASCEND Y520 battery not fast to drain. Please follow several steps for extend our HUAWEI ASCEND Y520 battery life, first turn off some not use connection like Bluetooth / Wifi / GPS. If possible, try to reduce the LCD brightness as low as possible. Please consider using 2G only GSM connection if we are away from power charger but we need to extend more battery life, but of course the Internet data connection become more slowly if compare by 3G GSM network.
How to Deal with Insufficient Internal Memory at HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 (not enough memory) ?
The internal memory of HUAWEI ASCEND Y520-U03 / ASCEND Y520-U12 is 4 GB, but this size can not use fully for install any additional applications, because there are some files which use for operating system and factory default installed applications, therefore we will get half of that maximum capacity. Please only install selected important applications from Google Play Store. Please note, our Internal memory will also insufficient because some applications like Facebook or Whatsapp or BBM or Twitter also will use internal memory to save their data, therefore after use several moment, our internal memory will be insufficient.
Hola, trato de Actualizar Facebook y twitter que por cierto ya lo traia de Fabrica y me sale una leyenda que es imposible. Por que no se completo la firma correctamente que desinstale y vuelta a actualizar, pero no se puede actualizar por que esta en raiz estas apps
Hi, sorry reply in English. Your Huawei Ascend Y520 may get factory default Facebook applications and you can not uninstall this applications unless you do some custom tweak or root your phone, but we are not recommended to do root your Huawei Ascend Y520, because some wrong steps can make trouble at your phone. However, you still can update your Facebook applications from Google Play Store. Please try to open Google Play Store from your Huawei Ascend Y520, then go to menu My apps at Google Play Store, you will find Facebook applications and ready to update, make sure your Internet connection work normally if you not see any update from your Google Play Store, or you may already update all apps to latest version.
Hi my Huawei Y520 just 6 weeks old went off due to battery finished when I put on charging its not responding and completely dead. Please some one help me to direct me to get started my set.
Hi, first you may try to use different Android charger which have minimum 1 Ampere current output, to make sure your original power charger adapter is not broken. If still not work, maybe your Huawei Ascend Y520 battery has already broken and need to replace with new one.
Hello,I tried to restart in several times but, it’s not working,pls help me,its just take me back to options /wipe data.
Hi, if you have try to do hard reset or master format using standard recommended steps at #option 1 above, but you still can not do hard reset or reformat your Huawei Ascend Y520, then please follow steps at #option 4 above carefully to hard reset or reformat to factory default Huawei Ascend Y520. But first you have to download Huawei Ascend Y520 official firmware from Huawei Mobile website. We recommended to use Pc Computer with Internet browser such as Firefox or Chrome, then choose your firmware mode, after finish download, then extract that files into on folder. After that copy all content include dload folder into microSD simcard (you can use card reader to do this). The last steps that you have to do is put that microSD card to your Huawei Ascend Y520 and restart you phone. Wait until new firmware reinstall to your Huawei Ascend Y520.
Hi,
My Huawei Ascend Y520 has just stopped responding, I don’t know which option to follow. Whenever i turned it on “your phone has stopped working” pop-up.
No app is running plus i tried settings>factory restore >erase all data but nothing happened.
Kindly help me with this.
Regards.
Hi, you have done hard reset steps using menu setting but the problems at your Huawei Ascend Y520 still happen, then you have to try download Huawei Ascend Y520 from Huawei official website using computer PC and extract that compress file, after that copy all files including folders to your MicroSD to re-flash your Huawei Ascend Y520 to factory default with steps at #option 3 above. If you still not fix your problems, then please bring your Huawei to authorize service center.
how to reboot this phone if if recovery resting robot no command appears I cannot access in opening it???? I cant use my phone!!!
Hi, you have to try force shutdown by press Power Button + Volume Up Button together several seconds until your Huawei Ascend Y520 shutdown or turn off by itself.
Hi my Huawei Y520 U22 started bringing an information of “unfortunately Hangouts has stopped” and I unistalled hangouts, it worked a couple of hours and suddenly started again “unfortunately GooGle + has stopped” and Disabled it. Finally its bringing the window for wiping data and restore, searched for online on You Tube and tried to restore by using the power and vol keys but no luck please kindly help me. As Im stuck
Hi, we suspect your Huawei Y520 got some malware applications. This is better for you to backup all important data and do hard reset to restore factory default operating system at your Huawei Ascend Y520 and restore back all factory default applications. After that we suggest you to install only important and famous applications to ignore some other problems.
hi, my huawei y520 u22 is not power on. try everthing but still same probelm power button is useless now. plug in charger is also not responding. totally dead. please help
Hi, please try to do hard reset or reformat your Huawei Ascend Y520 operating system using microSD flash firmware steps above. Maybe your phone still can response. If still can not work or the Huawei Ascend Y520 is totally off then try to use different Android charger which minimum have 1 A current output.
Hello, first of all I want to thank you for this wonderful space…
I have a big problem with this phone model, Literally I can’t do anything! I mean, I tried to bring it alive without success, I’ve tried all methods that I can and I found and the main problem still: NAND Flash isn’t recognized.
As I said, I’ve tried almost everything just like the recovery method (update.zip) and I already used “SP-Flash-Tool-v5.1532.00” with a “custom flash file” and nothing works, so… Have you any idea in where resides the problem?
Thanks alot, I’ll be waiting for your response.
Best regards.
Peter.
Hi, it seems that your Huawei Ascend Y520 get some other hardware trouble. At this conditions we only can suggest you to bring your phone to Huawei authorize service center for further check and repair.
Good Morning form South Africa,
My husband”s phone just went black after running out of battery power. We tried everything (this after 5 months use. When you plug the original Huawei power cable in, it show the battery charge and that is it! You can not switch it on as it go black strait after it show the battery charging. we gave it in and the reply that we got from them was that the fact that my husband carry his cell in his jacket pocket they suspect water damage – not acceptable!
Since last week my phone gave a Reboot message, which I try but nothing happen and it just freeze or turn off. Since I bought it, sometimes I will receive a call and the phone will freeze and I can not swipe to answer. Any advise on both phones problems?
Hi, you should try to recover operating system of your Huawei Ascend Y520 using microSD like steps above. You should try to find the correct firmware version for Huawei Y520 at http://consumer.huawei.com/ and download it, then extract at microSD, after put in that microSD to your phone and boot to reformat. If still can not work then you should try discuss at Huawei official service center.
My Huawe Y520 -u22 gets very hot on the bottom right hand side, what is the solution?
Hi, usually hot condition happen because of applications. Please try to uninstall some applications and try to run again. We suggest to never use your phone while charging.
Good morning. I tried to factory reset my Huawei Y520-U03 because the phone itself was not booting, it got stuck on the Huawei screen. Now the phone is stuck at Erasin… with the filling bar going up at a 100% but then restarting, and going back to 0%. This has been happening for over 6 hours now.
Hi, maybe you should try to do hard reset by using MicroSD memory flashing. This process will reformat/reflash your Huawei operating system to factory default. Please follow steps at #option 3 above, and prepare one empty MicroSD simcard for that steps.
Hi, i´m fron Venezuela. a time ago my son instaled a 5.0 android in my y520 and it ran very well for 2 year but a week ago it has several errors ” UNFORTUNATELY … HAS STOPED” and i can´t use it. I tried to restore, formating, erasing cache, dada, trying to uninstall aps… nothing works. Wen i try to instal a factoy version 4.4 V100R001C464B110 it say error (STATUS 7) instalation aborted.
Hi,usually that problem happen because operating system damage, then you have to try doing hard reset using microSD simcard. We also not sure if you can reflash using version 4.4. However, if still can not work, then please consult to Huawei authorized service center.
hi pls help me with my huawei 520u22 I forget the pin in my home screen and I cannot use my Phoebe plss do imidiet response
Hi, you can try to bypass forgotten security protections at Huawei Ascend Y520 using Google account. Please try to give several time wrong answer for pin untuk your phone stuck or freezing 30 seconds, then you can find Forgot Password / Pin button, then press that button to see field to type Google username and password that you have been signed-in before. If still can not work, then please follow steps at #option 2 or #option 3 above to reformat your Huawei Ascend Y520 to factory default.
hello,my huawei y520 has a problem of rebooting itself over and over again without showing the menu,kindly help me
Hi, it seems that your Huawei Y520 has been corrupt. You have to do hard reset either using hardware button combination key or using MicroSD firmware flash like steps at #option3 above. All process of hard reset will reformat your Huawei Ascend Y520 operating system to factory default.
My Huawei android Y520 U12 cannot respond to any of the steps listed above. It can’t go beyond the word displayed on the screen…”Huawei powered by android”. I don’t have any USB to try out other options on the PC. What’s the immediate solution?
Hi, many users can reformat to factory default using MicroSD flash like steps at #Option 3 above, please try to do that process carefully and download the proper files for your Huawei Ascend Y520.
hie my huawel is now in dead mode what should l do to back it in life
Hi, could you please try to do hard reset using hardware button combination key like steps at #Option 2 above or using MicroSD firmware flash reset like steps at #option 3. If still can not on or can not work, then maybe the hardware of your Huawei Ascend Y520 has been damaged or broken. Please check at Huawei authorized service center.
Hello. My phone hanged while i was in social media. I rebooted it but it brought me a message that my phone has been critically damaged. It would be on for couple of seconds then switches itself off. I tried rebooting it through the computer but no vain. It still brings the same message that it’s damaged. What should i do
Hi, please try to charge your battery until full, then please try to do hard reset using menu Setting like steps at #option 1 above, it will reformat your Huawei Ascend Y520 operating system to factory default. Otherwise, please follow steps at #option 3 above to reflash or hard reset your Huawei AScend Y520 using microSD firmware flash, but you need to download the correct file first from Huawei device website.