How to Easily Master Format SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) with Safety Hard Reset?

Tips and solutions for solving SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) problems. Some users would like to have 4.5 inches LCD screen smartphone for easier to navigate with touch screen, now Samsung already release SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) with 4.5 inches screen and Quad Core 1.2 Ghz using 768 MB RAM. Having more RAM is recommended for doing more multitasking activity, and Samsung Galaxy Core 2 users will love to have 768 MB RAM. This smartphone also have 5 megapixel camera include LED flash for helping taking better pictures at low light situations. There are 2 kind of simcard slot, single sim card and also dual sim card which usually call Samsung Galaxy Core 2 Duos.

What is Advantage of SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) Specifications:

GSM 3G HSDPA (Dual Simcard slot for SAMSUNG GALAXY CORE 2 DUAL)
LCD 4.5 inches
Internal memory 4GB
RAM 768 MB
External memory microSD, up to 64 GB
Main Camera 5 MP, 2592 х 1944 pixels, autofocus, LED flash
Processor Quad-core 1.2 GHz
Operating system Android OS, v4.4.2 (KitKat)
Battery Li-Ion 2000 mAh

How to Fix or Problem Solving for Recovery SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) hang or not responding or malfunctions or stuck or freezing or bricked ?

This smartphone have 4 GB internal memory and can be add more with external memory maximum 64GB. Using 4GB internal memory basically is average amount, not to much but not to small either. By default SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) already include with Samsung applications and some other more, but like other Android smartphone, we can install more applications from Google Play Store as well. But we have to know that some applications at Google Play Store may not really compatible with our SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H), then it can make our phone become trouble like hang or stuck or bricks or broken or freeze or boot loop at Samsung logo or LCD touch screen not responding. If this conditions happen to our phone, then we should try to do soft reset or do shutting-down or reboot or restart to remove temporary files or cache that can make trouble. If the problem still happen then we should have to do hard reset or master format, but we should carefully because doing hard reset will remove or wipe any important data and installed applications, therefore we suggest to do backup all data before doing hard reset.

How to Force Shutdown or Force Soft Reset or Reboot or Restart SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) ?

If our SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) become trouble like stuck or bricks or freeze in the middle of running applications, then we should have to force shutdown or force soft reset or reboot or restart to clean temporary files which can cause the phone become trouble. The easy way to do soft reset can be done by unplug the battery after remove the back cover case at SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H), wait about 5 seconds and we can insert again the battery at the right positions. After that we can press POWER button to turn it on again. Doing soft reset or reboot or restart will not impact anything to our important data, that’s why we can do soft reset or reboot anytime we want. At normal situations, we can doing soft reset by press and hold POWER button until the pop-up menu appear, then choose Reboot / Restart to finish the soft reset process.

#Option 1, How to Hard Reset SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) with software menu:

  1. Turn on SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H)
  2. Make sure SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) battery already charge properly
  3. Go to menu:Setting >General tab> Backup & Reset > Factory data reset > Reset device
  4. ChooseErase Everything
  5. SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) will do the process to Master Reset to Factory Default

#Option 2, How to Hard Reset SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) with Hardware key button:

  1. Make sure the battery of SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) charge properly
  2. Turn off SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H)
  3. Press and hold together :Power Button + Volume Up + Home Button
  4. If the button at number 3 not work, we can try with press and hold togetherPower Button + Volume Up Button
  5. If we see the menu at LCD screen, chooseWipe Data/Factory ResetwithVolume Buttonto select and usePower Buttonto ok or enter.
  6. The SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) will doing the process of restoring to factory default.

How to Restore and Reinstall Clean Android Operating system / firmware at SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) ?

Some situations can make our operating system or firmware become damage. There are no special characteristic to determine our operating system broken, but usually our SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) become act strange or can not work properly. First, we should know that the file source of clean factory default Android operating system or firmware already saved inside SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) ROM, so we do not need to copy or connect our phone to other device or gadget. The reinstall can be perform easily by doing hard reset or master format process above. Performing hard reset or master format the SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) will be reinstall clean factory default operating system automatically. All data will and all installed applications will be remove and will back to factory default Samsung Galaxy Core 2 applications.

How to Unlock or Fix or Bypass or Solutions for SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) forgot password code or security lock screen pattern or pin (lost password)?

There are some options to give more security protections at our SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H), and we are recommended to use screen lock pattern which is more easy and faster to use. Some users still like to use password pin protection or any other options that also available at SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) security setting menu. The problem happen when we forget the answer of our security protections. But unfortunately Google already have some options to bypass or unlock forgot security protections by using Google account or Gmail username and password. Please try to give several time wrong answer continuously until the phone freeze for about 30 seconds, at this time we will find Forgot Password / Pattern button, press this button to unlock forgotten security protection using Gmail account that already saved inside this phone. There are also Backup PIN which is asking when the first time we give security protections, this Backup PIN at SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) will unlock the forgotten security protections as well. If we can not access the Backup PIN protection or can not connect to Google account, then we have to do hard reset or master format with hardware button.

How to Improve Performance SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) to make run more faster?

If we see the specification at SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) already use Quad Core 1.2Ghz which already fast enough to do activity. But some users maybe get trouble with the speed that their SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) become slowly. The problem usually happen because there are too many applications run in the background. The common situations, users install or download some applications from Google Play Store, some of that applications sometime will keep run in the background without any notification, because it wait for some command or need to update data from Internet. Every applications need some amount of RAM and processor resources, if there are too many applications run in the background, then it will make the resource become low and will make the phone slowdown. Please try to remove some not use applications, or we if we want to make SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) performance back to faster again like new, then we need to consider doing hard reset or master format.

Is That Any Secret Code for Doing Format SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) ?

We can try to use secret code for doing hard reset SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) is*2767*3855#.But please remember to always be careful typing that code, because the SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) will doing hard reset and remove all data and installed applications.

How to Make SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) Battery Work More Strongger, Not Fast To Drain ?

First you have to make sure that LCD brightness is not too bright, because more bright we use at LCD, then it will consume more battery power. You may also try to disable auto brightness and set as low as possible which still fit to our situations. Especially when we want to use more longer for watch movie or playing games. We also have to disable all not use connections like GPS or Bluetooth or Wifi. SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) have GPS battery saving mode options when we want to reduce battery usage for specific applications.

119 thoughts on “How to Easily Master Format SAMSUNG GALAXY CORE 2 & CORE II DUAL (SM-G355H) with Safety Hard Reset?”

    • Hi, please tell us more about what kind of applications you run when you said suddenly zoom. Are you also try to use other 3th party battery for your Samsung Galaxy Core 2? The heating mostly come because of some applications run and use processor resources too much, so you also have to find out which applications run like that. If you can not sure about the causes, please consider to do hard reset or reformat your Samsung Galaxy Core 2 to make it back to factory default setting and installed applications.

      Reply
        • Hi, there are some options to update the firmware at Samsung, but mostly Samsung recommended to use OTA (over the air) to upgrade the firmware or operating system. But having this process need us to make sure the battery is not empty or fully charge, because when the process interrupted then Samsung Galaxy Core 2 will be corrupt or stuck. We are not sure about the causes or your phone troubles, but we suggest to try do hard reset to reformat your Samsung Galaxy Core 2 operating system to factory default like steps at #Option 2 above.

          Reply
    • Hi, if you Samsung Galaxy Core 2 still at standard situations or non rooted or not using custom rom, usually after finish hard reset all setting and functions will be back to factory default setting and need to re-setup again from beginning like sign in to Google account and install some applications from Google Play Store.

      Reply
    • Hi, as far as we know the service mode for Samsung Galaxy phone is *#*#197328640#*#*, maybe someone else can give other alternative for that.

      Reply
  1. My core 2 hang while I update through WiFi ,then I flash with Odin it makes logo and white screen.then I download z3x file and I flash with Odin now phone is dead when power on it vibrate and after few second. Samsung logo sound was hearing but blank display anybody have working solution pls mail me thanku

    Reply
    • Hi, unfortunately we always suggest user to follow update firmware using OTA (over the air), using ODIN or other alternative firmware update will more easily to get stuck or bricks at your Samsung Galaxy Core 2 if we get some wrong setting or wrong steps. Please bring your phone to Samsung authorize service center for further help.

      Reply
    • Hi, perhaps you have downloaded some applications that can make your Samsung Galaxy Core 2 working hard and make your phone become heat too much. You better doing hard reset to remove all trouble applications and make your Samsung Galaxy Core back to factory default again including installed apps.

      Reply
  2. dear sir,my samsung glaxy core 2 camera is doing problem.i do reset it but its problem is not solve.camera fail is showing.please tell me how can i correct this problem

    Reply
    • Hi, have you already done hard reset or master format to factory default? Mostly this problems happen because of applications. After doing hard reset, your Samsung Galaxy Core II will reformat to factory default operating system. If reformat or hard reset not solved your problems, then your Galaxy Core 2 hardware maybe get trouble and need to fix at Samsung authorize service center.

      Reply
  3. Help please I just rebooted my Samsung Core 2 and it suddenly bootlooped .. Please tell me what to do I already formatted it hard reset still not working

    Reply
    • Hi, if you have already done hard reset or master format to factory default but your Samsung Galaxy core 2 still get boot loop then it need to reflash using ODIN, but you need to download correct firmware for Samsung Galaxy core 2. This procedure only recommended for some users who know what they do, because some wrong steps will make your phone become trouble. Please also consult this problem to Samsung authorize service center for further help.

      Reply
  4. when i start any application on my cell then after few minutes it says (Unfortunately error and stoped) what i do for it?

    Reply
    • Hi, perhaps the operating system get crash so it will show stopped to run applications. We suggest to do hard reset or master format your Samsung Galaxy Core 2 for reformat with factory default Android operating system. Please follow steps to hard reset using menu setting.

      Reply
  5. I am not getting internet settings in my core 2 (SM G355H) to get that i tried to reboot but its unable get reboot.
    please help me to come out from problem.

    Reply
    • Hi, for reboot or soft reset, you can try to unplug the battery after remove the back cover case, wait about 5 seconds, then put agian that battery at right positions, then press POWER button again at your Samsung Galaxy Core 2. If after doing reboot the internet setting still not work, then you may do hard reset or reformat the operating system and applications to factory default, usually your setting will run normal again because it back to factory default.

      Reply
    • Hi, please try do soft reset or reboot, then open the contact application again. If this problem still happen, then you can try install 3th party contact apps from Google Play Store, there are some good free apps that can open our contract data list at Samsung Galaxy Core 2.

      Reply
    • Hi, please make sure your password are fine when login to Google account. Please try to login at computer browser to mail.google.com just for make sure. Some problems also happen because the Internet data connections is not good. Please try to use different network data provider or use Wifi to connect with your Samsung Galaxy Core 2.

      Reply
    • Hi, you can try to reset to factory default at your Samsung Galaxy Core 2 camera setting. If this problems still happen, then try to download some other 3th party camera applications to test your camera. The last possibilities is try to do hard reset using software menu to reformat and reset all setting and applications to factory default at your Samsung Galaxy Core 2.

      Reply
  6. hello sir..
    my core2 camera is not working when i click on camera get a warning camera failed..

    and master reset code *2767*3855# is also not working plzz help me

    Reply
    • Hi, please try to hard reset using software menu at #options 1 above, it will restore back all setting include camera setting at your Samsung Galaxy Core 2 to factory default.

      Reply
    • Hi, you can try to delete files and caches of your Messages applications from menu Setting > Apps and find that apps, open that applications and find delete files. If still can not work at then you have to do hard reset your Samsung Galaxy Core 2 to reformat the OS and installed applications back to factory default. But please do not forget to backup all important data first before doing hard reset.

      Reply
  7. I rooted my Samsung Galaxy core 2 before with kinguser apk. After some time I uninstall kinguser, I want to root it again. But it’s not working. I already did hardreset. Its show “error” in update when i root again.Is it possible to root it again.

    Reply
    • Hi, unfortunately we can not give good answer for rooted Samsung Galaxy Core 2 or which already have custom tweak, because there are many possibilities that can be happen at this phone. Please consult with other community like XDA developers community.

      Reply
  8. Hi.

    Just got by samsung service center complaining that my phone doesnt charge . They told me that it got wet and if they are going to clean there is a 50 percent chance that motherboard will crash so i decidee not to continue the repair. But when i hot home touch screen is not working i tried the hard reset but it didnt work. Im really disappointed that i brought it to service center. My phone is samsung galaxy core 2. I am worried thay they gonna tell again that it is jot under warranty

    Reply
    • Hi, usually Samsung authorize service center have some mark to detect while your Samsung Galaxy Core 2 splash with the water or not. If that trouble happen, then nothing you can do unless repair the broken hardware, unless you can not use your phone normally again.

      Reply
    • Hi, sorry reply in English. You can try to restore or unlock forgot security password at your Samsung Galaxy Core 2 using Gmail account. Please try to give several time wrong answer continuously until your phone frozen or freezing 30 seconds, at this time you can find Forgot Password button, press this button then you can give your Gmail username and password that you have already signed-in before. If you still can not access your Gmail account than you have to do hard reset your Samsung Galaxy Core 2 using hardware button combination key.

      Reply
  9. its bullish phone i never saw this kind of phone always hang not running properly and smooth .
    its just waste of money today i just open whatsaapp and phone shut down and never open its my suggestion to every one to buy any other phone rather then samsung

    Reply
    • Hi, first please do backup all important data at your Samsung Galaxy Core 2 either at microSD card or at computer storage or at cloud storage. After that, if your Samsung Galaxy Core 2 still can work and boot properly then please follow steps to hard reset using menu Setting at #Option 1 step above. If you want to totally clean, then do not forget to give mark at checkbox to erase all data.

      Reply
  10. my samsung phone is automatically turning off again and again just after i switch it on just showing powered by android and then swithes off vibrating slowly and keeps repeating untill i remove my battery

    Reply
    • Hi, usually this problems happen because your Samsung Galaxy Core 2 power button get trouble. In some case this button broken because of soft / hard case. If you still use soft/hard case, please remove that case first, then try to do hard reset or master format. If your Samsung Galaxy Core 2 still get the same problems, then you can try to do hard reset or master format. If still ge the same problems, then please repair your power button hardware to Samsung authorize service center.

      Reply
  11. In my samsung core 2 numbers are mismatching say , if i am calling rajat , name is coming tushar but the no. Is correct

    Reply
    • Hi, usually contact will keep correct name when use for make phone call. However, if this conditions still happen at your Samsung Galaxy Core 2, then you have to backup all contact to Google account and please do hard reset with menu Setting above to reformat Samsung Galaxy Core 2 operating system to factory default. After that you need to login again with the same Google account.

      Reply
  12. Hi
    My mobile sumsung Galaxy core 2 sm G355h/ds.
    I’m Internet calling start automatic 6 minutes 26 sec.stopped and massage unfortunately error.
    Why so ?anyway problem setting?
    Please send me answer.

    Reply
    • Hi, what apps that you use for internet call? if you can use any other internet applications to browse internet or streaming video, then maybe that applications need to reinstall again. However, you also can try to do hard reset after backup all important data from your Samsung Galaxy Core 2.

      Reply
    • Hi, what kind of locked conditions that you have right now? If because of screen lock protections, then you can unlock or bypass using Gmail account. But if your Samsung Galaxy Core 2 locked by some applications, then each apps have their own steps to bypass forgotten password. However, you can try to hard reset your Samsung Galaxy Core 2 using hardware button combination key.

      Reply
  13. Hi, my samsung core 2 always vibrates when notifying me with a message and I can’t find where to disable it, it drains battery quickly so I’m looking for a way to disable the vibration, pls help, thanks in advance

    Reply
    • Hi, please try to disable at menu Setting > Sound & notification, choose some vibrate notification options at your Samsung Galaxy Core 2

      Reply
    • Hi, the internal memory of Samsung Galaxy Core 2 is 4 GB, we can not upgrade that size unless doing special custom tweak or root, but it is risky and we are not recommended to do that. Please install only important applications, and remove not use one.

      Reply
    • Hi, first you can try to use 3th party free camera applications from Google Play Store like Camera 360 or Open Camera, if it can work then you can use that apps for daily camera activity. If all 3th party camera apps still can not access camera hardware, then try to hard reset your Samsung Galaxy Core 2 using menu Setting, because your phone still can boot normally.

      Reply
  14. my phone dosent start when i was try hard reset option 1.when i click power butten its show only samsung glaxy core 2 or upper left corner show ! (this sign).now how can i solve this problem

    Reply
    • Hi, if you can not reformat your Samsung Galaxy Core 2 using menu Setting, then please try to follow steps at #option 2 above to do hard reset using hardware button combination key. Just make sure your Samsung Galaxy Core 2 battery is not empty.

      Reply
    • Hi, as far as your Samsung Galaxy Core 2 still use factory default operating system or not rooted then after finish hard reset then your Samsung Galaxy Core 2 will reformat the operating system to factory default.

      Reply
  15. Hello sir,

    in my sm g335h phone recent apps key and back button not working there is any solution to solve problem please help me

    Reply
    • Hi, as far as your hardware button are not get trouble, then you can try to hard reset or master format Samsung Galaxy Core 2. Hopefully your trouble can fix with factory default operating system.

      Reply
  16. Hii Sir .. My Samsung Galaxy Core 2 is not work And Also not work Reboot Function .. And not Accept Touch point…………
    Plzz help me Sir

    Reply
    • Hi, we suggest to do hard reset your Samsung Galaxy Core 2 using hardware button combination key like steps at #option 2 above.

      Reply
  17. Hello!
    My samsung galaxy SM G355H Duos is having memory issue it is supported by a 8ĢB SD card and shows 6 GB free space but i am unable to install any app or can’t click a picture even.. and now there is a software update which i am unable to install as it always shows an error about storage space running short…
    PLEASE HELP ME !!!

    Reply
    • Hi, usually because insufficient internal memory of your Samsung Galaxy Core 2. You have to know that some applications like Facebook or Whatsapp will use internal memory space to keep data. Therefore although we already remove some applications, then internal memory will not free at all. Maybe you are wrong finding 6 GB free, perhaps it is external memory. However, if you are sure about internal or external memory but the problems still happen, then you have to try do hard reset.

      Reply
    • Hi, please give more information about what kind of data line fail. However, maybe if you mean data connections is not active then try to make sure Data connection setting menu is enable. If that already active, then you can try to use different GSM simcard. The last options is try to do hard reset, but please do not forget to backup all important data before doing backup your Samsung Galaxy Core 2, because they all will be wipe or erase after finish hard reset.

      Reply
    • Hi, please try to dial *#*#4636#*#*, choose Phone information, at Set preferred network type: choose WCDMA preferred at your Samsung Galaxy Core 2.

      Reply
  18. hi,my google playstore don’t open on my samsung core2 unless i use wifi and it doesn’t download if am using mobile network.pls help me

    Reply
    • Hi, we can not sure about your trouble. Can you try to download or browsing using Google Chrome or Internet browser from your Samsung Galaxy Core 2? You can also try borrow other GSM simcard with Internet subscription, then try to download anything from Google Play Store just to make sure whether it can work or not, after then consult the result to Samsung authorize service center.

      Reply
  19. I cant format my phonr by any nethod plz help. I have tryed all type of format tpes but it wont work. And my settings stop frequently…as i opon setings from dropdown mmenus it stops working. I have to go to app anf open it..then also it stop working i cant open anythinh plz help

    Reply
    • Hi, usually your Samsung Galaxy Core 2 can be reinstall the operating system using hardware button combination key to hard reset. Please follow that steps carefully. But if the problems still happen, then please bring your phone to Samsung authorize service center.

      Reply
  20. hi my galaxy core2 was ok but suddenly the mobile turned off then i turned on but he freez on samsung logo i try do recvery but recovery doesnt open then i did software and it doesnt work what is the solution

    Reply
    • Hi, usually at this problems, we have to reinstall with with factory default operating system. The best way at this situation is using hardware button combination key to hard reset your Samsung Galaxy Core 2 because it can not boot normally anymore. Please follow steps at #option 2 above. But if you can not recover your phone using that method, maybe there are some hardware trouble that need to repair at Samsung authorize service center.

      Reply
  21. Sir, my samsung Core2 iget a problem that is i downloaded lolipop firmware update for it and install from the sd card and then when i switch on my mobile it is showing a lolipop image and do not going to next step or any option and i have already hard reset it about 3 time please help

    Reply
    • Hi, usually after finish updating the firmware, your Samsung Galaxy Core 2 does not need to hard reset. However this process will beed more attention especially when your phone is rooted or already use custom rom or custom tweak. Please consult with Samsung authorized service center.

      Reply
  22. Hi sir I want to know that how can I install Kali Linux in my Samsung core 2
    I have tried it’s not getting install sir plizz help me

    Reply
    • Hi, sorry we can not provide good answer for not standard firmware installation, because as far as we know Samsung Galaxy Core 2 is built to use Android operating system.

      Reply
  23. sir, my sm g355h camera uninstalled.I do hard reset but my camera not recover. please help me to install my system camera.

    Reply
    • Hi, as far as you use factory default operating system then your default camera applications will be restore back after finish hard reset or reformat. If you use custom or rooted operating system then maybe some trouble will happen. You may try to install 3th party camera applications from Google Play Store to test your camera. If still can not work, then please bring your Samsung Galaxy Core 2 to Samsung authorize service center.

      Reply
    • Hi, first you have to try doing hard reset to make sure this problems not comes with your software problems. If still not work, then maybe the hardware need to repair, please bring to Samsung authorize service center for further check.

      Reply
  24. My samsung galaxy core 2 automatically operating any saps and menu opened and closed while phone is calling mode or weak network please help me

    Reply
    • Hi, maybe you have to consider doing hard reset to reformat your Samsung Galaxy Core 2 using hardware button combination key like steps at #option 2 above.

      Reply
  25. my Samsung galaxy care 2 showing error ” unfortunately apps stopped”.I done all the give steps by using combination of buttons.still not working. only settings page language changed.plz helpme

    Reply
    • Hi, if you still can see setting page, then please try to do hard reset using menu Setting like steps at #Option 1 above. Otherwise you should do hard reset using hardware button combination key, but make sure all button still work properly at your phone before performing hard reset.

      Reply
    • Hi, first you have to make sure your microsd card is not corrupt. You may try using card reader to try at computer. You can also try to reformat microsd card from your Samsung Galaxy Core 2 to make this phone can recognize your external simcard.

      Reply
  26. my mobile have problem with side switch off button it can’t work I tried to fix that problem to mobile repairing store but it can’t get succeed.

    my mobile is swich off ….and when I try for charging it shows blue triangle with cross on battery symbol…so plz give me suggestions on mobile

    Reply
    • Hi, please try to do hard reset using hardware button combination key like steps at #option 2 to reformat your Samsung Galaxy Core 2 operating system to factory default.

      Reply
  27. Hi, I am pradeep . I have question. I have updated software my mobile was restarted but it is not working it stops in lock screen but its not working

    Reply
    • Hi, please follow steps to hard reset your Samsung Galaxy Core 2 to factory default using harware button combination key like steps at #option 2 above.

      Reply
  28. when i try switching on my samsung galaxy core 2 , it just displays samsung galaxy core 2 with an red exclamatory sign at the left top crner and the phone does not switch on further.
    what should I do

    Reply
    • Hi, if you can not performing master format Samsung Galaxy Core 2 using hardware button combination key, maybe because there are some other possibilities of troubles. Please try to consult with Samsung authorized service center.

      Reply

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