How to Easily Master Format LENOVO A369i with Safety Hard Reset?

Tips and solutions for troubleshot LENOVO A369i problems. The LENOVO A369i is an Android smartphone with dual-core processor using 4 inches LCD capacitive touchscreen. The price is cheaper then the other similar smartphone with Android Jelly Bean operating system. The camera is good to use if we take picture at bright light, because this smartphone does not have build-in light flash, but the specification and performance is good for daily standard activity.

What is Advantage of LENOVO A369i Specifications:

GSM 3G HSDPA (Dual Simcard GSM-GSM)
LCD 4 inches touch screen
Internal memory 4GB
RAM 512MB
Main Camera 2 MP, 1600 x 1200 pixels
Processor Dual-core 1.3 GHz
Operating system Android OS, v4.2.2 (Jelly Bean)
Battery Li-Po 1500 mAh

How to Fix or Problem Solving for Recovery LENOVO A369i hang or not responding or malfunctions or stuck or freezing or bricked ?

We can use this LENOVO A369i phone to play games, chatting, email, browsing, Facebook and many more. We can download more applications from Google Play Store. But we should know, that some applications and Google Play Store are not compatible with LENOVO A369i. If we download and install that apps at our phone, then it can make our LENOVO A369i get problems such as hang or bricks or stuck or frozen or LCD touch screen not responding with our finger touch. If we get this situations, then we should force soft reset or force reboot our LENOVO A369i to remove temporary files or cache. If the problem still happen, then we should do hard reset or master format. Please backup all important data, because hard reset will erase all important data from this phone.

How to force Soft Reset or Reboot or Restart LENOVO A369i?

When we get problem with LENOVO A369i and the phone hang or stuck in the middle of running applications, then we should try to force reboot or force soft reset. The very easy way to force soft reset or reboot is by open the back case and remove the battery from this phone. Wait about 5 seconds, and we can put the battery again in the right positions. After that, press POWER button to finish the reboot process and wait until the phone start again. The other steps to soft reset or reboot or restart when the LENOVO A369i LCD touch screen still can responsive with our finger touch is by press and hold POWER button until pop-up menu appear. then, choose Restart / Reboot. This process is safe and will not remove any important data. We can do soft reset or reboot as much as we need.

Option 1, Hard Reset LENOVO A369i with menu setting:

  1. Turn on the LENOVO A369i
  2. We suggest to charge the battery full
  3. Make sure you already backup all important data, because it will deleted from LENOVO A369i
  4. Go toMenu Setting > Storage > Factory Data Reset
  5. ChooseReset Phone, continue withErase Everything
  6. The LENOVO A369i will do the master reset until it finish

#Option 2,Hard Reset LENOVO A369i with Hardware Button key:

  1. Confirm and make sure that LENOVO A369i Battery is fully charge or not empty
  2. Turn off LENOVO A369i
  3. Press together :POWER + VOLUME UPabout several second, that the warning will appear at the LENOVO A369i
  4. Alternative button: POWER + VOLUME UP + VOLUME DOWN together until Android logo appear, then continue with press POWER button to enter Recovery Menu.
  5. Choose:Reset DeviceorWipe dataorClear eMMC
  6. Make sure we already sure than we know that our application and data will be loose or clear while Resetting LENOVO A369i

How to Restore and Reinstall Clean Android Operating system / firmware at LENOVO A369i?

What is the worst problem when our phone applications run not appropriate? Usually some applications can make our LENOVO A369i operating system become damage or broken. The phone will not run normally or maybe can not restart like usual. At this situations, we should try to do reinstall or restore clean factory default Android operating system or firmware. We should know, that the clean and factory default Android operating system file source already saved safely inside LENOVO A369i ROM. So we do not need to copy or download from other resource. Just do hard reset steps above, then the LENOVO A369i will do reinstall the operating system from ROM automatically. After doing reinstall operating system, the phone will back to default and we should setup again from beginning like Sign-in at Google account / Gmail and maybe we should also download some applications from Google Play Store.

How to Unlock or Fix or Bypass or Solutions for LENOVO A369i forgot password code or security lock screen pattern or pin (lost password)?

We can choose to give more protections at LENOVO A369i. We are recommended to use screen lock pattern or maybe some user still like to use password pin protections. The problem happen when we can not open the screen lock pattern or password pin protections. If we forgot about the answer, then we still can unlock or bypass the security protections using Forgot Password / Pattern button. We should do several time wrong answer continuously until the LENOVO A369i freeze for several seconds. When freeze, we can find Forgot Password / Pattern button. Press this button to unlock forgotten security protection using Google account or Gmail account that we already use at this phone. If we can not access Google account or Gmail account, then we should do hard reset or master format.

How to Improve Performance LENOVO A369i to make run more faster?

If we use LENOVO A369i for doing standard activity like read and send email, chatting, browsing, capture images, watch movie, social network and something like that, this phone specifications already fast enough to do that work. But if we download many applications and some of them run in the background, then our phone can become slowly because the applications need some processor resource and also RAM. Please try to remove or uninstall not use applications. If we want to make the LENOVO A369i performance faster again like new, then we should do hard reset or master format.

Is That Any Secret Code for Doing Format LENOVO A369i?

There is no secret hidden code for LENOVO A369i to make it back to factory default. Do the options above to hard reset it.

How to upgrade LENOVO A369i Operating System to Android Kitkat or Lollipop?

The default operating system of LENOVO A369i is Android Jelly Bean version 4.2.2. Basically using default Android operating system already good enough with this phone specifications. Unfortunately there are no official Android Kitkat for LENOVO A369i. The official Android Lollipop update for LENOVO A369i also not available. Maybe we can find some community has release custom rom for update our LENOVO A369i using Android Lollipop or Android Kitkat, but please follow that steps carefully, because some wrong steps can make our phone become trouble.

203 thoughts on “How to Easily Master Format LENOVO A369i with Safety Hard Reset?”

    • Hi, please let us know what is your phone problem? If you have problem with forgotten security code, then you can try to use Google account for unlock or bypass the security password code. If you can not access Google account, then please do hard reset with hardware button.

      Reply
      • I forgot my lenova 369i pattern unlock password And I didnt set my email id in this phone. I tried hard reset by hardware key method….but I cant unlock.is any solution pls?????

        Reply
        • Hi, unfortunately if you never set any Google account at your Lenovo A369i but you forgot the security protection answer, then the only steps that you can do when you forgot security protection is need to do hard reset with hardware button combination key. Please follow the steps to hard reset using hardware button above carefully, you may try several time if you still can not go to recovery mode.

          Reply
  1. uhm .. my screen is sh*t . -_- I got the A369i model .. and the multitouch is buggy .. and so do the sensitivity .. when typing,im having so much problem bcause of the multitouch bug .. even when playing ppsspp i had problem when pressing two button at the same time .. Is it normal ?? I just bought this phone and still got warranty .. How to fix this ??

    Reply
    • Hi, first maybe you need to test your LCD touch screen with touch test apps which download from Google Play Store. With this application, you can test your touch screen and also the multitouch function at your Lenovo A369. Second consideration, try to do hard reset and then test again with the same touch screen test application. If you still have warranty, we also suggest you to ask Lenovo service center for further test and they should give solutions if your hardware get problem without need to pay.

      Reply
  2. why does my lenovo a369i dont start even that i had already done everything.kindlly help.under waranty pa

    Reply
    • Hi, there are two options to do hard reset for your Lenovo A369i. The very recommended way to do is doing hard reset or master format using Software Menu from Menu Setting > Storage > Factory Data Reset. Please make sure you already backup all your important data. If you still get trouble, as you said it still have warranty period, then you can also bring your Lenovo A369i to Lenovo authorize service center because it still have warranty for 1 year.

      Reply
  3. Saya pake lenovo a369,karena ram kecil akhirnya aku root dan tanpa sadar akan resiko saya hpus apps default yang menurut saya dan setelah itu kok g bisa dipake downlod karena google searchpun ikut terhapus,begitu paniknya aku lalu tak setting awal dan malah hilang semua,saya mohon bagaimana cara kembalikan ini smua ap perlu aku flash…mohon balasanya,terima kasih.

    Reply
    • Hi, sorry we reply in English. The root process does not recommended because it can damage our phone and remove the important default applications from your phone. However, if your phone already damage, please try to install the re-flash or reinstall with with factory default stock operating system from XDA community. You need to download the tools and ROM from Lenovo forum and then use computer to flash with several steps. Please do it carefully.

      Reply
    • Hi, please try to find menu Setting > Backup & Reset > Factory Reset for Lenovo A369i. There are also hardware button for master format or hard reset, you can try to use it as well.

      Reply
  4. I bought new Lenovo A369i, I can’t install messenger( Whatsapp, LINE,Wechat), and totally can’t connect to Playstore, Wifi connected and can browse other webpage. Just that can’t connect to PlayStore. Kindlly advice

    Reply
    • Hi, first you need to make sure your Lenovo A369i can connect to Internet and already sign-in with Google account as well to make it run Google Play Store properly. If you already sure that your Internet fine and you also have already signed-in to Google Play Store, try to open Gmail with red Mail Icon. You have to test send email from that account and check it to destination address for make sure your email run. If you can not send email at that red mail icon, then maybe your account is not currently connected to Google account. Check you account at Setting menu > account > Google.

      If everything fine but you still can not access Google account, then you need to consider doing hard reset, and activate or sign-in again to Google account. There are also alternative to Google Play Store application market with other 3th party applications, like SlideMe and can be download the APK at your Lenovo by browse to http://slideme.org/sam. You can download almost all famous apps like Whatsapp, Line, WeChat, Kakaotalk, and many more from this applications market.

      Reply
  5. Hello everyone. Thanks in advance

    I rooted easily with framaroot, the result was succesful. I uninstall something ineither nor like with nobloatfree and probably uninstall something impornt because in the middle of the uninstalling phone froze. I tried hard reset and nothing happens

    Thanks

    Reply
    • Hi, unfortunately we are not recommended to do some root at your Android smartphone, because some wrong steps can damage the phone. We also can not give solutions base by standard steps because rooted or custom room smartphone will have different treatment to solve the problem. Please contact your first community to gave rooted steps, maybe they can help or give solutions for your trouble.

      Reply
    • Hi, are you using non local GSM simcard? Usually by default we does not need to change anything with roaming options, unless we use our phone at different country. If you are not sure about it, better you call your GSM provider for further help.

      Reply
  6. i have a lenovo tablet and a369i phone, on my tablet u can easily see what apps are running just by touching the bottom right button, how can u do that to a369i phone

    TNX!!

    Reply
    • Hi, it seems that the bottom right button that you touch at your Lenovo tablet is the multitasking icon, it will show the latest applications that we have already running previously. But you cannot see every running applications with that. Please use setting menu > Apps > Running, you will see all realtime running applications. This steps can be use either at your Lenovo tablet or your Lenovo A369i as well.

      Reply
  7. Hi there . I have a problem with my A369i . I’ve installed the custom rom of Oppo Neo 3 colorOs for my phone . When I turn on my phone , then apper “Oppo” logo and its stuck and not responding like it wont start . Pls tell me how to fix it :'(

    Reply
    • Hi, unfortunately we can not give standard advice for Android with custom ROM operating system, because it will have many possibilities to help. Maybe other community member can give advice for your problems.

      Reply
  8. sir my internal storage has gone and it comes to 125mb i was about repartioning on it…

    Please Help me wth this proble EMAIL me please. ASAP! ! ! !

    Reply
    • Hi, it seems that you have been rooting your Lenovo A369i. Unfortunately we can not give solutions for some rooting steps, because the answer will be depend on how you root and can not solve with standard solutions. Please contact your previous community website support, maybe they can give solutions to fix your trouble.

      Reply
  9. my lenovo have a bootloop,but if i want to get into recovery mode to do a reset ,it dont have a recovery mode..i have push the button that should bring me to the recovery mode,but it only turn on my phone and repeat the bootloop process…it can get to a meta mode..what is meta mode and how to fix this?

    Reply
    • Hi, if you Lenovo A369i still at standard non root, then please try to do hard reset using hardware button carefully. However, if you still can not go to recovery mode, then you need to consult to your Lenovo authorize service center.

      Reply
    • Hi, at normal standard rom the answer is no, you can not turn on your Lenovo A369i without pressing POWER button. You should fix the power button hardware at Lenovo authorize service center.

      Reply
  10. I got the lenobo a369i phone..The pictures that i have screenshot and took by the camera,the thumbnails was missing.What i mean was after taking the pic i cant see it through gallery at all..It is written in the middle no thumbnail.plz reply soon i really need help here

    Reply
    • Hi, you could try to use other Gallery or Picture viewer download from Google Play Store, like QuickPic or other free images browser. After that you can try to browse your screenshot folder and see if your icon still available or not. Usually this problem comes from Gallery applications.

      Reply
    • Hi, if you mean about the launcher ICON, then you can try to find it again from launcher menu. There are also one possibility to restore launcher setting back to factory default from menu Setting > Apps > All, file the launcher applications and click Delete Data and Delete Cache button. The last possibility is doing hard reset, but your important data and installed applications will be removed as well, therefore you have to do backup before performing hard reset.

      Reply
    • Hi, please try to clean Data files and Cache for that browser from menu Setting > Apps > All, and find your browser and press Delete data and Delete cache button at your Lenovo A369i. You can also try download 3th party browser from Google Play Store like Firefox or Chrome.

      Reply
  11. Hi there my a369i has problem with rescovery mode.I was trying to install twrp rescovery images but he said cannot detect image. How to get my rescovery mode back?

    Reply
    • Hi, unfortunately we can not give some solutions for special non standard tweak like ROOT or custom rom installation, because the causes are vary.

      Reply
  12. Hi, my Lenovo A369i couldn’t boot up before, it would just be stuck at the start up screen & wouldn’t enter into the Android OS. I have factory reset the phone according to this website instructions. Now the OS is fine but now the phone will not detect any network, I have use multiple simcards and multiple networks but it will just search for networks and will not find any. Even if it did the signal will be very weak & only on EDGE & it would dissapear after a short while . Please help with any suggestions

    Reply
    • Hi, it is nice to know that you have done the hard reset process. However, some users also have the same problems with you about the Internet network problems, but unfortunately we do not any idea about this problems. Maybe you have to try doing hard reset again using setting menu because you are now can go into normal operating system like before. The other possibility is try to find any operating system upgrade using OTA, but since your GSM Internet connection can not work properly, then you need to connect your Lenovo A369i using Wifi and try to find the latest OS update. If you still can not find the solutions, then please contact Lenovo authorize service center for further information.

      Reply
    • Hi, have you ever do some non standard tweak like boot or install custom rom? It may get any trouble if you have done that. Please consult with Lenovo service center.

      Reply
    • Hi, first you can try to unlock forgotten security protection using Google account that you have signed in before. Please give several time wrong answer continuously until phone locked 30 seconds, after that you will find Forgot Password and press that button. If you can not access Google account at your Lenovo a369i, then you have to do hard reset using hardware button combination carefully.

      Reply
  13. hi,i have lenovo a369i, i set up a secury pin for my phone but the problem is eveytime i enter the security pin to enable the sim my phone will automatically turn off. no issue with the battery since i can dismiss the security pin and i can use the phone for more than 24hrs but i cant send and recieve call and sms. pls help.

    Reply
    • Hi, well we are not sure about this problems, but you can try to give different security lock screen like using screen lock pattern and see weather the problems still happen or not. Maybe you give pin at your simcard, not for screen lock pattern. If you are sure everything at the right setting, but your phone still get the same problems, then you should consider doing hard reset and try again to give security protections at your Lenovo A369i.

      Reply
  14. Hye , my lenovo a369i just got hang and when i do the soft reset it is on , but only till the logo appear and then it stay like that . What should i do ?

    Reply
    • Hi, you can try to do hard reset using hardware button for reformat or reinstall the clean factory default Android operating system or firmware.

      Reply
    • Hi, if you Lenovo A369i get hardware trouble, then the hard reset procedure above will not work. Please consult with Lenovo service center.

      Reply
  15. HELP PLEASE! My Lenovo A369i keeps shutting down. Every time i on it. It keeps off & off always. Help! What should i do? Cellphone battery: 70%

    Reply
    • Hi, maybe your operating system need to reinstall again. Please follow hard reset using hardware button combination key.

      Reply
  16. Hi. My Lenovo A369i keeps shutting down everytime i on it. What should I do? Its not lowbattery because the battery is at 70%. Help!

    Reply
    • Hi, maybe your Lenovo phone operating system need to reinstall or reformat to factory default, please use hardware button combination key above to hard reset.

      Reply
    • Hi, if your Lenovo A369i touch screen not responsive with your finger touch, then first you have to force soft reset or force shutdown to clean temporary files or caches. If your Lenovo still get some problem and LCD touch screen still not responding then you have to do hard reset or master format.

      Reply
      • Hi. This morning my lenovo A369i touchscreen didn’t work anymore. I tried many times to remove the battery. Still it didn’t work, I also did soft reset and hard reset.What will I do?

        Reply
        • Hi, if you have try to do hard reset using hardware button combination key, but your Lenovo A369i still not work, then maybe your phone get hard bricks and need to get repair at Lenovo authorize service center.

          Reply
    • Hi, first you have to make sure the Airplane mode or Flight mode does not active from Setting menu. If that setting already disable, but still can not use simcard, then we suggest you to do hard reset. Because you still can access Setting menu, then please follow steps at #Option 1 above carefully. Do not forget to backup any important data before performing master format.

      Reply
    • Hi, no you can not put simcard 2 for 3G because hardware specification only make first simcard can use 3G at Lenovo A369i. The seconds simcard slot only use for 2G data network.

      Reply
  17. hi, please help on app incompatible with my device.
    “not compatible with this version”
    lenovo A369

    Note. My Lenovo A369, was bought from Malaysia. Nice performance, just the compatibility of some apps (clash of clans, waze, hay day)…
    thanks

    Reply
    • Hi, please tell us what kind of applications that you try to install when that notification appear at your Lenovo A369i?

      Ups sorry you said COC and Waze and something like that, well this phone does not have high specification and limited RAM, that is why you can not run some heavy applications, but we can not have any recommendation about what kind of applications. Some users try to do some custom tweak to uninstall or hibernate the installed applications, but we never advice to do that because some wrong steps to root or custom tweak can make our Lenovo A369i become trouble.

      What is the options for non root Lenovo A369i?
      You can try to use Greenify free applications from Google Play Store, you can hibernate some factory default installed applications, so you can get more RAM for running additional applications. But please note, Greenify for non root smartphone will work at beta testing (at least until we write this), therefore maybe some features will not work 100%.

      Reply
    • Hi, sorry reply in English, please follow steps to hard reset Lenovo A369i with steps at #options 2 above using hardware button combination key.

      Reply
    • Hi, it seems that your phone stuck in home screen, usually this problems come because of applications crash. Please remove any external microSD card and do hard reset using hardware button combination key. After doing hard reset Lenovo A369i, then you have to re-setup again from beginning such as doing login with Google account and install needed applications from Google Play Store.

      Reply
    • Hi, basically Lenovo A369i can use for call and text and internet without any problems. You said that you can not receive any call, please use other phone to make a phone call to your Lenovo A369i. If this problem still happen, then please try to do hard reset or master format to factory default, but do not forget to do backup all important data.

      Reply
  18. I have a lenovo a369i phone and its rooted but my phone has drop and the touchscreen is unresponsive i`ve tried the hard reset twice but still unresponsive please somebody help

    Reply
    • Hi, unfortunately we can not give good answer for rooted or tweaked with custom ROM for Lenovo A369i, because there are some non standard possibility can happen at your phone.

      Reply
  19. hi! my lenove A369i is pattern lock and i dont remember the patter .. is there any move to open it .. not by master reset.. i have something important files at my phone that i dont want to lose .. thankyou

    Reply
    • Hi, please try to unlock or bypass forgotten screen lock pattern at your Lenovo A369i using Google account username and password. Please give several time wrong answer continuously until your phone locked or freeze about 30 seconds. Please find Forgot Pattern button, and press this button. You can give your Gmail username and password that you have signed-in before. Please make sure the Internet data connection is active while bypass with Google account. If you can not access Google account, then you have to hard reset or master format using hardware button combination key.

      Reply
  20. Hello All,

    I have had many problems specifically with Google, such as being locked out of my main Gmail account for “suspicious activity” while logging in from another country. Because I move to different countries a LOT for work, I can no longer access the original email address or telephone number I set up that account with, and therefore cannot get the verification codes, blah blah blah. Google run around!!
    So, I set up a new Gmail account, and did a hard reset of my Lenovo a369i. Now, trying to set up the phone with my new Gmail account I continually get the following message:
    “Could’nt sign in–can’t establish a reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call Customer Care”

    First of all, how should I call Customer Care if my phone is not working???
    Second, how come I cannot establish a reliable connection to a server in multiple locations with WiFi that I have successfully used with that exact phone previously?
    I have a SIM card with 3G data connectivity.
    What can I do? Please direct me in simple terms, I am not a tech-wiz.

    Thank you kindly.

    Reply
    • Hi, base by your story, you have already sign-up with new Google account, but you can not use your phone to access Internet. Acctually this problem kind of network problems. We suggest you to find different Wifi access point near your location to test your Lenovo A369i still work normally. In some case, we suggest you to do hard reset again to factory default and make sure you are at the correct and run Wifi connections. You also can try to buy new GSM simcard which is available at when you are now, and setup the APN properly, if your phone does not get hardware trouble, then you should can connect to Internet again. If you still confuse and get trouble with your Lenovo A369i, then please contact nearest Lenovo authorize service center near your location at this moment.

      Reply
  21. Hey why does my Lenovo A369i is not connected to my home internet after a while since lock screen. But when I unlock then it starts to reconnect my saved network. I hope you can help me with this problem.

    Reply
    • Hi, it seems that you have install some battery saver or something like that. Please find and uninstall that apps from your Lenovo A369i. If you can not find that apps, then you have to hard reset and re-setup your Lenovo A369i again from beginning.

      Reply
  22. Hello, i bought this phone in January 2014, it works well, really well. But for the last week it says “Process system not responding. Do you want to close it?” At first i just have to press wait and then do the lock, but when it is wrong it hangs for a few seconds. Yesterday, it got worst. When you turn it on, there is 50-50 chances for it. 50 for succeeding on turning the phone and just the main “Lenovo for those who do” sign. When you succeed, it will be black screen, and there is 50-50 chance again. 50 for process not responding, 50 for just the screen to be turn off and never turn on. After you get the messages, you will have the same chance to see the screen or, black screen. When you succeed and you put the lock code, it reboots it self and never turn on/off, need to pull out the battery. Help please fast. I need this phone badly
    -ItsTomJerry

    Reply
    • Hi, we are suggest you to do hard reset or reformat to factory default, because maybe your Lenovo A369i already get trouble with the operating system. Doing hard reset to factory default will remove all important data, please do backup all important data and pictures or movie to external storage / microSD. After finish backup, remote MicroSD from your Lenovo A369i and process hard reset with steps above.

      Reply
    • Hi, if Lenovo wifi icon change color become grey, then maybe your Wifi access point does not have Internet data access, just connected to network without Internet. Please try to change or use different Wifi access point to your Lenovo A369i.

      Reply
  23. hi i have lenovo a369i and p 780. on both my phone i got same problem with playstore . after connecting to my wifi i m not able to do either updates or new app downloads on my both phones .
    pls help …

    Reply
    • Hi, first you can try to Delete data and caches at Google Play Store apps, please go to menu Setting > Apps, choose All and find Google Play Store, after that you can find Delete data and delete cache button. Please try to delete that button. However, if this options already selected, but you still can not update your Lenovo A369i and Lenovo P780, then usually this problems happen because your phone internal memory does not have enough free space. Please make sure they have minimum 200 MB, if less then that, then sometime it will not work. If you want everything work fine again, please try to do hard reset.

      Reply
    • Hi, we are worry your Lenovo A369i LCD hardware or LCD touch screen digitizer get trouble and need to fix or repair at Lenovo authorize service center.

      Reply
  24. Please help me.

    I have just bought a Lenovo mobile phone model A396 yesterday but there is no keyboard so I am not able to use text message. I cannot download its keyboard from Google Playstore since it requires my Gmail account, again the main problem I won’t be able to type in my id, password, not a thing.! Help please

    Reply
    • Hi, you can try to download keyboard applications from your computer browser and browse to http://www.apk4fun.com/apk/10910/ to download Swift keyboard APK, then copy this apk files to your Lenovo A396, then open your phone files browser and run that apk files by click it directly, then it will ask you to install, if this phone ask authorization for install apk / non Google Play Store applications, then please allow it.

      Reply
  25. I DELETED A SYSTEM FILE ON MY LENOVO A369I.WHEN I REBOOT MY PHONE SCREEN WAS BLACK AND SHOW NOTHING. I TRIED FACTORY RESET AMD WIPE DATA BUT IT DIDNT WORK HELP ME PLZ!
    THX

    Reply
    • Hi, it seems that you have rooted and deleted system files also OS file source, that it why your Lenovo A369i can not work or boot normally again. If this is happen, then we can not give advice with standard solutions, maybe someone else can give your advice. Although some authorize service center will can not help for rooted or tweaked firmware, but you can try to bring it to Lenovo authorize service center for further help.

      Reply
  26. Hi,

    I already tried to turn off the phone at first, and press the power and volume up button, but it did not show the word of “reset”, just direct to the lock screen, nothing i can do.

    Please help me, thx to much.

    Regards,
    Yin

    Reply
    • Hi,thank you for your information, we have already give alternative button with : POWER + VOLUME UP + VOLUME DOWN together until Android logo appear, then continue with press POWER button to enter Recovery Menu. For other user who need to do this hardreset with combination button, please make sure your battery is more then 50% before doing hard reset or master format, you may also can doing this steps with charger connected.

      Reply
  27. Guys, im get invalid imei after flash with original rom 111
    I have try any method to write and flash imei, but till now, still failed and do nothing..
    Sorry my english is not good.
    Can you help me ?? T_T

    Reply
    • Hi, unfortunately we can not give good answer for non standard or tweaked Lenovo A369i problems, maybe someone else can give good advice. But you can try to ask help at Lenovo service center for good solutions.

      Reply
  28. How to close or switch off all running apps on lenovo a369i by pressing a single button like pressing the middle button on some phones

    Reply
    • Hi, please find the recent button in the button, the very left is recent or menu button, you can press or press+hold to make recent apps appear, then you can close some apps from that menu. Please note, although you already close that apps with that facility, but some services apps will remain running in the background, we can not turn it off with this facility.

      Reply
  29. Hi! Please help me my Lenovo A369i got wet then i did all the method that are posted to many sites (except on the soaking it in alcohol) on how to let it dry. The power was fine, even the volume but the touch screen is not working anymore.

    Its been 4 days already since it happened.
    Hope someone can help me

    Reply
    • Hi, it seems your Lenovo A369i hardware get trouble and need to get repair, please bring your phone to Lenovo authorize service center for further help.

      Reply
    • Hi, please go to menu Setting > Backup & reset. You also can do hard reset or master format Lenovo A369i using hardware button combination key like steps at #Option 2 above.

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    • Hi, the Lenovo A369i does not have 4G/LTE data network, this phone only 3G HSDPA for broadband Internet connections.

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