Tips and solutions for SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) problems. Having Android with bigger screen sometime more interesting for several people, not as big as 7 inches tablet, but still bigger that usual smartphone. SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) have 6.4 inches LCD screen is good choice for this needed. This smartphone will give wonderful color at lcd display because it have 1080×1920 resolutions also have new Triluminos display technology, same technology with SONY BRAVIA televisions. Battery at SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) also one consideration to buy this smartphone, becuase it have 3050 mAh battery capacity, quite enough for many advance user who use XPERIA Z ULTRA for hard work or entertainment. The SONY XPERIA Z ULTRA big waterproof smartphone with IP58 certified.
What is Advantage of SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) Specifications:
GSM 3G HSDPA
GSM 4G LTE for Sony Xperia Z ULTRA C6806 & C6833
LCD 6.4 inches touch screen with Triluminos display
Internal memory 16 GB
RAM 2GB
External memory microSD, up to 64 GB
Waterproof with IP58 certified
Main Camera 8 MP, 3264 x 2448 pixels, autofocus
Front camera 2MP for Video conference
Processor Quad-core 2.2 GHz Qualcomm
GPU Adreno 330
Operating system Android OS, v4.2 (Jelly Bean) can be upgrade to 4.4 Kitkat
Battery Li-Ion 3050 mAh
How to Fix or Problem Solving for Recovery SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) hang or not responding or malfunctions or stuck or freezing or bricked ?
When we see processor the specifications at SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806), it almost the same with other new high end Sony family, because it have 2.2 Ghz processor and also have 2 GB RAM which is big and fast to run almost any applications that we can download from Google Play Store. But as we know, the bigger screen who not normal for some applications will make one problem at some applications. Other problem is about not all applications are have good compatibility with SONY XPERIA Z ULTRA, this situations can make trouble like hang or stuck or bricks or frozen or LCD touch screen not responding. Please try to solve the problem by doing soft reset or restart or reboot the smartphone to delete any temporary files or caches. If doing soft reset is not help, then try to do hard reset or master format. But please remember, doing hard reset will do full wipe or erase any important data and installed applications, so we need to backup all data before doing hard reset.
How to Soft Reset or Reboot or Restart SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) ?
The battery of SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) is non removable, so we can not doing soft reset or restart this smartphone by removing the battery. But do not worry because SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) have small button to help us doing soft reset easily, the small reset button place next to micro SIM card slot. Open the SIM card cover, and the button will be shown next to the slot. This small button will help us doing force soft reset or restart while the SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) hang or stuck. Other alternative to doing soft reset can be do if the phone still can be access, try to press power button several seconds, until menu appear. Choose restart/reboot than the SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) will do the soft reset or restart. This is safe to do because all data or installed applications will not removed.
How to Force Soft Reset or Restart or Shutdown SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) when the phone totally Frozen or Hang or Nothing Can be Access in This Phone ?
This step to force restart when the SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) have problem already said above, we can find small buttom next to micro SIM card locations, open the micro SIM cover, find that button and press to force restart SONY XPERIA Z ULTRA when frozen or stuck.
#Option 1, Hard Reset SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) with Software Menu :
- Make sure the battery is charge properly
- Turn on SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) smartphone
- Don’t forget to backup all important data
- Go to menu:Setting > Backup & reset > Factory Data Reset > Reset Phone
- ChooseErase everythingto continue and confirm you ready to do the format SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806)
- The SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) will continue the step until ready to use in clean factory default.
#Option 2, Hard Reset SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) with Flashtool applications:
- Flashtool in the applications from Sony can be download from Sony website.
- Flashtool software need to installed in you computer and ready with USB data cable
- Make sure SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) battery is charge properly or full charge
- Power off SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806)
- Boot SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) to flashmode with using:Volume Down Buttonandconnect to USB cable at No.1 above
- Follow the menu at you computer display, it is easy to understand the steps.
#Option 3, Hard Reset SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) with Hardware Key Button:
- Make sure the battery fully charge
- Do not forget to backup all important data
- Turn off the SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806)
- Press and Hold together:Power Button + Volume UpButton for several seconds
- Follow the menu at LCD screen to continue the hard reset SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806)
#Option 4, Hard Reset SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) with PC Companion Software from Computer
- Please Make Sure the Battery not Empty
- PC Companionis default applications for Sony Smartphone which can be download from Sony Website
- After install at our computer, openPC CompanionApplications
- Before connect to phone, please choosePhone Updateand follow several step atPC Companion
- At some menu,PC Companionwill tell us how to connect the phone withPC Companionusing USB cable and press theVolume Downbutton
- Finish thePC Companionstep and until it doing Factory Reset to SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) to factory default Android operating system.
How to Restore and Reinstall Clean Android Operating system / firmware at SONY XPERIA Z ULTRA (C6802 / XL39h / C6833 / C6843 / C6806) ?
The default file source operating system or firmware of SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806) already saved inside this smartphone ROM, that is why we do not need to copy any files when we need to do reinstall or restore the clean and factory default setting operating system or firmware when the problem happen with this SONY XPERIA Z ULTRA or when the operating system damage because of any situations. To do reinstall is easy, just try to follow some options to hard reset or master format above, then the SONY XPERIA Z ULTRA will be reinstall automatically. Wait less than 10 seconds to finish reinstall operating system and after everything finish, we need to do some step to activate our Google account and install some important applications for our daily activity.
How to Unlock or Fix or Bypass or Solutions for SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) forgot password code or security lock screen pattern or pin (lost password)?
We usually save many important data at our smartphone, because with Android we can keep more things like images, video or any text data or documents. This make us have aware to give more security protections when the SONY XPERIA Z ULTRA away from us. We can choose several choice for security protections, but we recommended to use Screen Lock Pattern or Password PIN protections. What about if we have forgotten our security protection answer? Do not worry because Google already have help button when we forgot the security protections. Please try to do several time wrong answer for security protection until the SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) frozen or locked about several seconds. The help Forget Password / Pattern button will be appear. Press this button then we will bring to answer Google account or Gmail account that has been saved before. If we can not access the Google account, the only way to unlock security protection is doing hard reset or master format. But please remember doing this step will delete all important data at our smartphone.
How to Improve Performance SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) to make run more faster?
The speed of SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) is fast to run many applications together, the big memory 2 GB RAM will make more room for doing many multitasking jobs. But some user maybe still have problem with SONY XPERIA Z ULTRA, which make the phone become more slowly than before. Almost all causes of this problem happen because many applications that we already installed in SONY XPERIA Z ULTRA make problem with this phone. Some applications may need more resource that will make SONY XPERIA Z ULTRA become working hard and turn to slow. However, reducing the installation applications will help our smartphone back faster again. But if we need to make the SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) performance back to faster like new again, then we can consider to do hard reset or master format.
Is That Any Secret Code for Doing Format SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) ?
There is no secret hidden code for SONY XPERIA Z ULTRA ( C6802 / XL39h / C6833 / C6843 / C6806 ) to make it back to factory default. Do the options above to hard reset it.
dear freinds i have experia z ultra , it was working pefectly until today the screnn got a litel back scratched and idk what hapened i cant open my screen access my phone cant reply to any calls i tryed all the above hard reset and all but it seems nothing working can u help me out plzzzzzz
Hi, we are worry the problems or scratch that you said already happen at the LCD Digitizer. So some point can not read our finger touch. However, you can try download some applications from Google Play Store, use keyword search ‘lcd touch test‘. With this application we can try which point that can not response our finger touch at your Sony Xpria Z Ultra. If you are sure that positions can not response, then you can not fix this problem with hard reset, you should bring your phone to Sony authorize service center to replace the LCD Digitizer.
hi
ive tried all the above options especially the ones where my phone needs to be off as i cannot get it on because ive forgotten my pattern code and my gmail account so i dont know where to go now as all these options dont work for me
Hi, please try to hard reset or reformat your Sony Xperia Z Ultra using PC Companion after download PC Companion applications from Sony official website. Install that software to computer PC which use Windows operating system (Win XP/Win 7/Win 8+). Then follow steps at #Options 4 above.
hii i cant hard or master reset my sony xperia c6833… i tried all tips
plese tell me how can i format
Hi, better you try to do hard reset Sony Xperia Z Ultra using PC Companion, first you have to prepare computer with Microsoft Windows operating system, then try to download the PC Companion file source from Sony official website, then install at that computer. After everything done, then please follow steps at #Option 4 above to hard reset using PC Companion.
My phone is not able to read the Sim card and I’m not able to make any calls. It’s says emergency calls only. Please help.
Hi, maybe you can try to use different GSM simcard at your Sony Xperia Z Ultra. If that steps still not fix this probelms at your phone, then please try to do hard reset to reinstall and restore all setting of your Sony Xperia Z Ultra back to factory default.
My phone was battery dead. Then i charge it but the screen got locked on Sony logo and does not continue. I tried using the reset button but still the display is stuck on the sony logo. Please help me… Thanks
Hi, maybe you can try to reformat or hard reset your Sony Xperia Z Ultra using PC Companion like steps at #Option 4 above. You need to download that apps from Sony official website then install it at your PC Computer which use Microsoft Windows operating system. After that prepare USB data cable and follow steps at #Option 4 above carefully to hard reset your Sony Xperia Z Ultra.
sistam are so good.in case of infucture are any problem ,
so you help me.
Hi, if the infrastructure of your network provider is not good, then you can try to switch to different network provider, maybe it will give better result to run your Sony Xperia Z.
i have sony z ultra i forget my pin code and i know my gmail account bt gmail option is not coming so please help me for open this i have important data and i dont wanna lose it
Hi, you have to make sure your Internet connection is active when you want to bypass or unlock forgotten security protections at your Sony Xperia Z, because your phone will ask authentication with Google server for security purpose.
I want to know the software which is installing while doing hard reset is original or not
Hi, if you never use custom rom, then after doing hard reset, your Sony Xperia Z will be reinstall official factory default operating system including factory default applications, usually all of them safe for Sony Xperia Z.
Hi i cannot reset my phone i want to hard reset it
Please do help as i have forgotten the pattern
Hi, first you can try to unlock forgotten security screen lock pattern at Sony Xperia Z Ultra using Google account. Please turn on LCD screen, then try to give several time wrong answer continuously until your Sony Xperia Z Ultra locked or freezing 30 seconds. At this time you can find Forgot Pattern button, press that button and you can type your Gmail username and password that you have already signed-in before. Please make sure your Internet connection is active while unlock with Google account, because your Sony Xperia Z Ultra will ask authentication at Google server. If you still can not access your Gmail account at your phone, then you have to do hard reset using PC Companion software from Microsoft Windows computer, please follow steps at #option 4 above carefully.
Hi i was rooting my phone when it came to reboot so it turned off and turned on it keeps turning off, everytime it goes to the screen it lags and turns off when i turned it on again the same result.. how do i fix it please
Hi, unfortunately we can not give good answer for rooted Sony Xperia Z because there are many non standard possibilities happen that can not solve with standard procedure. However, you can try to do hard reset using PC Companion with steps at #option 4 above.
i have same problem with my xperia z. i was try use pc companion. but stil have some problem.
any other solution?
thx
Hi, usually after use PC Companion to reinstall your Sony Xperia Z operating system or firmware to factory default, then your phone will work normally again, unless it have hardware trouble. Please consult with Sony authorize service center to fix your problems.
Hi’ I want to hard reset my z ultra phone I know the procedure but I have one doubt. I have some pro version apps which are given with phone so when I was reset my phone all apps are deleted yes or no incase apps are deleted how to get my pro version apps back
Hi, I do not understand about pro version applications. But if you have paid for some applications at Google Play Store, usually it can installed again once your Sony Xperia Z Ultra finish reformat without need to buy or pay anymore. As long as your Google account username and password is not different.
I have z ultra phone sim slot not working . Please consult with sony authorisation
Hi, please try to replace with another simcard to make sure the problems is not comes from your simcard. If still can not work, then please try to do hard reset using menu Setting, because it seems that your Sony Xperia Z Ultra still can boot normally.
hi…i have sony xperia z ultra and it is hanging and after that it restart automatically..in my phone facebook is not open whenever i open fb screen starts blinking…i also reset and hard rest my phone but problem remains same…please if any one have solution of this kindly tell me..thanks
Hi, as far as we know Sony Xperia Z Ultra have proper way to run Facebook applications. Please try to do hard reset or master format one more time from menu Setting. After your phone finish reformat, then please do not login with previous Google account to make your phone not restore any Google backup. You can try to create new Google / Gmail account to test several moment such as download Facebook.
sony c2 ultraupdates
Hi, perhaps you can try to use #option 4 above to check whether your phone has latest firmware upgrade or not, but it has risk to remove all data for factory default.